Q: Can I view BUTV in the confines of my room?
A: No, BUTV is not available in individual student rooms. However, you may have options available from your home cable provider or other streaming services. Click here for more information on various streaming options that may be available.
Q: Why was BUTV access removed from student rooms and who made that decision?
A: Because our contract with our vendor was set to expire, and because very few students subscribed to BUTV, the University created a committee to look at our options for BUTV moving forward. The BUTV Committee comprised campus partners from the Division of Student Affairs, Library & IT, Finance, Facilities, Events Management and a student representative. It conducted research and met with various student organizations and advisory groups, including BSG, SAAC, IRHA and Library & IT. The feedback the committee received from these groups helped inform the University's decision to no longer offer BUTV access in individual residence halls.
Q: When will the new BUTV be available on campus?
A: Because our current contract expires during the fall 2015 semester, we will have the old BUTV package in place at the beginning of the semester in all residence hall lounges and on all public TVs. During the semester, we will go to each TV to change the equipment and convert it to the new system with the new channel lineup, which includes more than 50 HD channels. All TVs will continue to work during the roll-out process.
Q: Will I still be able to watch BUTV on campus?
A: Yes, BUTV will still be available in lounges and other public spaces.
Q: How was the BUTV channel lineup determined?
A: As with most cable packages, stations come bundled with limited opportunity to add or edit the packages provided. We selected the package that most closely aligns with the feedback and input we received from students. Among the most significant upgrades from our previous BUTV offerings is the availability of more than 50 HD channels, which was among the top requests we received from students.
Q: Where can I find a list of the channel offerings?
A: You may view the channel lineup by clicking here.
Q: My favorite channel is missing. How can additional stations be added?
A: As of now, the channel selection is fixed. We will continue to assess both the content provided and the locations throughout campus in which BUTV is available. We welcome your feedback and suggestions. Please email them to BUTV@bucknell.edu.
Q: I live on campus and am interested in watching live TV in my room. Am I able to contact a local cable provider and have them install a dish or hard-wire my individual room?
A: No. Bucknell provides free access to cable TV in lounges and other public spaces, and cannot support additional vendors coming to campus.
Q: The new BUTV system uses Roku boxes. Can I use my own Roku box to get BUTV?
A: No, only the BUTV Roku boxes will work with BUTV. They are set up specifically for the system and will only work with BUTV.
Q: What else can I use the Roku box in my Residence Hall lounge to do?
A: The Roku box will only work on our network in Residence Hall lounges and other public areas to access the Philo system. They cannot be used to order content or to connect to your personal Netflix or Hulu account.
Q: What is Philo?
A: Philo is the company that provides the content for our on campus BUTV system.
Q: The lounge TV is not properly working. What do I do?
A: Contact your RA and they will document the information and supply it to the BUTV Committee the next business day.
Q: Who do I contact if I have additional questions?
A: Please email your questions and/or concerns to BUTV@bucknell.edu
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