Q: Who can use the Bucknell Alumni App?
A: The Bucknell University community can access this app. Information is secure and protected, and only the Bucknell community may access it.
Q: Which devices support the app?
A: The Bucknell Alumni App is currently available for iPhone, iPad, iPod Touch, and Android devices. We support iOS 6 and above, and Android 2.3 and above.
Q: How do I get the Bucknell Alumni App on my mobile device?
A: Search for "Bucknell Alumni" in the Apple App Store or in the Google Play Store. Once you have downloaded the app and opened it, you will be prompted to login.
Q: Is logging into the app easy?
A: Yes! When you open the app for the first time, you will be given the option to login using your email address or your LinkedIn account.
If you choose to login using your email address, you will be prompted to enter your first and last name and an email address that we have in your record. If the email address matches what we have on file, you'll receive an authentication message in your email inbox. Be sure to open the email you receive on the mobile device you used to download the app. Click the "Verify" link in the email you receive and it will grant you access to the app.
If you choose to login using your LinkedIn account, simply enter the email address and password you have created for your account. *
Q: What does it mean when my information is under review?
A: If the email address that you provide, using either the email or LinkedIn authentication option, does not match the information we have on file, you will be prompted to provide us with further information. You will be asked for your name, class year, and other information that will enable us to verify your identity. You will then receive a notification allowing you access to the app. This process may take 1-2 business days to complete.
Q: How do I customize my privacy settings?
A: If you choose to modify visibility of your personal information, please fill out the Bucknell Alumni App Opt-Out Form to make the request. Alumni who have previously elected not to be listed in the directory need not make a new request. Please contact the Bucknell Alumni Office at email@example.com or 570.577.3223 with questions.
Q: How do I search for people using the Directory?
A: Select "Directory" from the menu and type the name of the person you are seeking in the search box. If you are unsure of the spelling, you may type a few letters in the name, click "Search" and the app will generate a list of possible matches.
You also have the option to search using filters, by clicking on the magnifying glass in the top right corner. You can filter your results by class year, company, school name, industry, Greek affiliation and varsity sports. As a result of enhanced integration with LinkedIn, you can also filter your results using LinkedIn company, LinkedIn industry and LinkedIn location. **
Q: How do I search for people nearby?
A: Click on "Alumni Nearby" in the menu. A map will appear with pushpins indicating people in your area. Clicking on one of the pushpins will open that individual's listing in the directory.
Q: How do I search for people living in another city or country? How can I narrow down these results?
A: To search within the map feature, enter a city or zip code in the search box at the top, or click on the magnifying glass icon in the top right corner of the map for filtering options. Within the filters you have the option to filter the results by a number of categories, including LinkedIn location, which generates results based on the location that an individual provides in their LinkedIn profile.
You may click "List" in the bottom right corner of the map to view the results in the form of a list. ***
Q: How do I connect using my LinkedIn account?
A: The app allows you to connect and network with other people using LinkedIn. When you first login to the app, you will be asked if you would like to authenticate using your LinkedIn account or your email address. If you choose to authenticate with your LinkedIn account, your LinkedIn and app profiles will automatically be connected. If you authenticate with your email address, you are able to connect to LinkedIn by clicking on the gear icon in the top right corner of the screen.
Once you are in the app, you can view information that Bucknellians have included in their LinkedIn profile, along with the number of connections you have in common. Anything marked as private in LinkedIn remains private. If you are not connected to that individual, you will not see his/her private LinkedIn information, nor will he/she be able to view yours. Don't forget to list "Bucknell University" in the education field in your LinkedIn profile, and be sure to join the Bucknell Alumni LinkedIn Group!
If you decide not to immediately connect your LinkedIn, you may do so at any time by clicking on the gear icon in the top right corner of the screen. Likewise, you may disconnect your account at any time, although if you originally logged in using your LinkedIn account, you will need to re-authenticate using your email address.
Q: How do I update my contact information?
A: From the home menu screen, select your name at the top of the page. Click "Update this Profile" at the bottom of your profile. In the open text field type in any updates you would like to make and click "Send." Bucknell will update the directory and contact you with any questions. You can also click "Update this Profile" in another Bucknellian's profile to provide us with new information about that person. We appreciate these leads and will contact that individual inquiring about the update.
Q: Can I email or call another Bucknellian directly from the app?
A: Yes. Click on the email or phone icon at the top someone's profile to email or call. Phone calls may only be made from devices with phone capability.
Have more questions? We are happy to help. Please contact the Bucknell Alumni Office at firstname.lastname@example.org or 570.577.3223.
* The ability to authenticate using your LinkedIn profile is a capability that is currently only supported for iOS users of the Bucknell Alumni App. This capability will be available for Android devices in a few months. Until that time, you only have the ability to authenticate using an email address that we have on file for you. If you provide an email address that we do not have in our records, you will receive an email asking you to provide an updated email address to our office by email at email@example.com or by calling 570.577.3223.
** Advanced filters, including industry, Greek affiliation, varsity sports, LinkedIn company, LinkedIn industry and LinkedIn location, are not currently supported for Android devices. This capability will be available in a few months.
*** The location of some buttons vary slightly on Android devices.
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