C. Graydon & Mary E. Rogers Faculty Fellow

Educational Background

  • Ph.D., The Pennsylvania State University
  • M.B.A., The Pennsylvania State University
  • M.A., University of Notre Dame
  • B.A., Bloomsburg University

Teaching Interests

  • Management

Post-Doctoral Paper Awards & Honors

  • Recognized for service as Division Chair of the Public and Non-Profit Division of the Academy of Management. Presented at the 63rd Academy of Management Conference, August 10-15, 2011. San Antonio, Texas.
  • Recognized for service as Program Chair and Pre-Conference Development Workshop Chair by the Academy of Management.  Presented at the 61st Academy of Management Conference, August 7-11, 2009. Chicago, Illinois.
  • Inducted into the Iota Zeta Chapter of Delta Mu Delta, National Honor Society in
    Business Administration (2006)
  • WINNER of the 2005 BEST REVIEWER AWARD  in the Academy of Management.  Presented by the Public and Non-Profit Division at the 57th Annual Academy of Management Conference, August 5-10, 2005.  Honolulu, Hawaii.
  • WINNER of the 2005 James Jordan Award for Teaching Excellence at Penn State University, Capital College.  This award is given to the faculty member who best exemplifies dedication and achievement in teaching.  Nominations for this award are made by the entire student body during the Student Government Association Spring elections.
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  • WINNER of the 2005 Educator of Excellence Award, awarded by the Multicultural Academic Excellence Program (MAEP) at Penn State University, Capital College. This award is given to the faculty member who embodies inclusive pedagogical approaches, commitment, and dedication to the multicultural study body at Penn
    State.
  • Recognized as a BEST REVIEWER in the Academy of Management, by the Academy’s Mentoring and Doctoral Students’ Liaison committee at the 57th Annual Academy of Management Conference, August 5-10, 2005. Honolulu, Hawaii.
  • Recognized as an Exceptional Reviewer for Public & Non-Profit Division of the Academy of Management.  Presented at the 56th Annual Academy of Management Conference, August 6-11, 2004. New Orleans, La.
  • Finalist for the 2004 James Jordan Award for Teaching Excellence at Penn State University, (2004). This award is given to the faculty member who best exemplifies dedication and achievement in teaching.  Nominations for this award are made by the entire student body during the Student Government Association Spring elections.
  • Nominated for the William H. Newman Award of the Academy of Management for the best single authored paper based on a dissertation. Awarded at the 56th Annual Academy of Management Conference, August 6-11, 2004.  New Orleans, La.
  • Finalist for the Best Dissertation of the Year Award at the 55th Annual Academy of Management Conference, Public and Non-Profit Division. August 3-8, 2003. Seattle, Wa.
  • Inducted into the Pi Alpha Alpha National Honor Society in Public Administration (2003).

Selected Publications

PEER-REVIEWED JOURNAL ARTICLES

Boyd, N. & Nowell, B. (Under Review).  Sense of community in organizational settings: A new construct for the field of management.  Journal of Management Inquiry.

Boyd, N. & Gessner, B. (Under Review).  Human Resource Performance Metrics: Methods & Processes That Demonstrate You Care.  Cross Cultural Management: An International Journal.

Nowell, B. & Boyd, N. (2011).  Sense of community as construct and theory: Authors' response to McMillan. Journal of Community Psychology, 39(8), 889-893.

Boyd, N. (2011). Organization development in community contexts. Journal of Prevention and Intervention in the Community, 39(1), 1-4.

Boyd, N. (2011). Helping organizations help others:  Organization development as a facilitator of social change. Journal of Prevention and Intervention in the Community, 39(1), 5-18.

Boyd, N.  (2010). What can history teach us about state-level organization development and change? Organization Development Journal, 28(3), 63-86.

Boyd, N. (2010). Oppression in the mundane of management: Examples from human resources. Administrative Theory and Praxis, 32(3), 445-449.

Nowell, B. & Boyd, N. (2010). Viewing community as responsibility as well as resource:  Deconstructing the theoretical roots of psychological sense of community. Journal of Community Psychology, 38(7), 828-841.

Boyd, N.  (2009). Action Research. Encyclopedia of Public Administration and Public Policy. New York: Taylor & Francis.

Boyd, N. (2009). Implementing large-scale organization development and change in the states. Public Administration Quarterly, 33(2), 233-270.

Boyd, N. (2009). Administrative reform in the states. Public Administration Quarterly, 33(2), 155-163.

Boyd, N.  (2008). Lessons for managers and OD professionals when implementing large-scale change. Organization Development Journal, 26(2), 11-24.

Boyd, N. & Bright, D. (2007). Appreciative inquiry as a mode of action research in community psychology. Journal of Community Psychology, 35(8), 1019-1036.

Boyd, N. & Angelique, H. (2007). Resuming the Dialogue on Organization Studies and Community Psychology:  An Introduction to the Special Issue. Journal of Community Psychology, 35(3), 281-285.

Boyd, N.  (2005). 360-degree performance appraisal systems.  Encyclopedia of Public Administration and Public Policy. New York: Marcel Dekker.

Boyd, N. M. & Kyle, K. (2004). Expanding the view of justice in performance appraisal by introducing social justice concerns. Administrative Theory & Praxis, 26(3),
249-278.

Boyd, N. & Angelique, H. (2002). Rekindling the discourse: Organization studies in community psychology. Journal of Community Psychology, 30(4), 325-348.

Boyd, N. (2001). Handbook of Quality Management in Behavioral Health. George Stricker, WarwickTroy, and Sharon Shueman (2000). Kluwer-Plenum, New York. Behavioral Interventions, 16, 67.

Anderson, D. C., Crowell, C. R., Boyd, N., & Hantula, D. (1995).  Fixed-duration shock treatment: Pre- and post-treatment stimulation, activity, and skin resistance as predictors of escape performance. Psychobiology, 23, 329-344.

REFEREED CONFERENCE PAPERS

Boyd, N. & Nowell, B. (2010). Sense of community in organizational settings: A new construct for the field of management. 62nd Academy of Management Conference, August 5-10, Montreal, Canada.

Boyd, N. (2009). Sense of community in organization development and public management. 61st Academy of Management Conference, August 7-11, Chicago, Illinois.

Boyd, N. (2009). Helping organizations help others: Organization development as  a facilitator of social change. 21st Society for Community Action and Research Biennial Conference, June 18-21, Montclair, New Jersey.

Boyd, N. (2007). Implementing large-scale organization development and change in the states. 59th Academy of Management Conference, August 8-13, Philadelphia, Pennsylvania.

Boyd, N. (2006). Lessons for managers and OD professionals when implementing large-scale change. 58th Academy of Management Conference, August 10-15, Atlanta, Georgia.

Boyd, N. & Bright, D. (2005). Appreciative inquiry as a mode of action research in community psychology. 20th Society for Community Action and Research Biennial Conference, June 12-15, University of Illinois, Champaign-Urbana.

Boyd, N. (2004). Creating public action: Principals and agents in a Pennsylvania Commonwealth change management program. 56th Academy of Management Conference, August 3-8, New Orleans, La.

Boyd, N., Khouli, H, and Smyser, J. (2004). Are women all alike in how they judge attractiveness in men? Presented at the 2004 Undergraduate Social Sciences Research Expo, April 22nd, Wilson College, Chambersburg, Pa.

Boyd, N. (2003).  Achieving significant administrative reform in the Commonwealth of Pennsylvania. Paper presented at the Pennsylvania Political Science Association Annual Conference, April 4th, at Villanova University, Philadelphia, Pa.

Rooney, J. and Boyd, N. (2003).  Effects of economic and legal control systems upon alcohol consumption patterns and cirrhosis death rates in the European Union.  Presented at the annual Alcohol Epidemiological Symposium of the Kettil Bruun Society, Paris, France, June 3-7, 2003.

Boyd, N. (1993). Bank teller work motivation as a function of performance posting and social praise. Annual Psychology Conference, March 5th, Scranton University, Scranton, Pa.

Hantula, D. A., Boyd, N., & Crowell, C. R. (1989). Ten years of behavioral instruction with computers: Trials, tribulations, and reflections. Proceedings of the Academic Microcomputer Conference, 5, 143-155.

Crowell, C. R., Boyd, N., & Setzer, M. (1988). Software recording technology: Promise for reducing the hidden costs of computerization. Proceedings of the Academic Microcomputer Conference, 4, 120-129.

NEWSPAPER ARTICLES

Boyd, N. (2009). Managerial misconduct in a flat economy.  Williamsport Sun-Gazette, February 16th, Williamsport, Pennsylvania.

Boyd, N. (2008). Managers need counseling skills.  Williamsport Sun-Gazette, December 7th, Williamsport, Pennsylvania.

Boyd, N. (2008). Perfecting the job performance approach.  Williamsport Sun-Gazette, October 4th, Williamsport, Pennsylvania.

Boyd, N. (2008). What is an effective hiring process?  Williamsport Sun-Gazette, July 13th, Williamsport, Pennsylvania.

Boyd, N. (2008). What is the definition of a “great” manager?  Williamsport Sun- Gazette, June 1st, Williamsport, Pennsylvania.

Boyd, N. (2008). Organization development should drive HR management. Williamsport Sun-Gazette, May 18th, Williamsport, Pennsylvania.

Boyd, N. (2008). Organizations need “capacity building.”  Williamsport Sun-Gazette, March 30th, Williamsport, Pennsylvania.

Boyd, N. (2008). Your website is a mirror.  Williamsport Sun-Gazette, March 2nd , Williamsport, Pennsylvania.

Boyd, N. (2008). Business strategy is about asking questions.  Williamsport Sun-Gazette, February 8th, Williamsport, Pennsylvania.

Boyd, N. (2008). Management is sometimes about service.  Williamsport Sun-Gazette, January 13th, Williamsport, Pennsylvania.

Boyd, N. (2007). The mystery of the motivated employee.  Williamsport Sun-Gazette, November 25th, Williamsport, Pennsylvania.

Boyd, N. (2007). Knowing your corporate carbon footprint.  Williamsport Sun-Gazette, November 11th, Williamsport, Pennsylvania.

Boyd, N. (2007). Where are the women managers? Williamsport Sun-Gazette, September 30th. Williamsport, Pennsylvania.

Boyd, N. (2007). Managers should know about action research, Williamsport Sun- Gazette, September 9th.  Williamsport, Pennsylvania.

Boyd, N. (2007). More businesses going organic. Williamsport Sun-Gazette, July 29th. Williamsport, Pennsylvania.

Boyd, N. (2007). “Decentralize Management” view spreading.  Williamsport Sun- Gazette, June 24th. Williamsport, Pennsylvania.

Boyd, N. (2007).  Managing with compassion.  Williamsport Sun-Gazette, June 3rd. Williamsport, Pennsylvania.

Boyd, N. (2007). How does Hershey affect us? Williamsport Sun-Gazette, April 29th. Williamsport, Pennsylvania.

Boyd, N. (2007). Laughter at work.  Williamsport Sun-Gazette, April 1st, 2007. Williamsport, Pennsylvania.

Boyd, N. (2007). The effects of working long hours.  Williamsport Sun-Gazette, January  24th. Williamsport, Pennsylvania.

Boyd, N. (2006). A holiday wish list for your organization.  Williamsport Sun-Gazette, December 17th.  Williamsport, Pennsylvania.

Boyd, N. (2006). Evaluation by a “jury” of peers.  Williamsport Sun-Gazette, November 19th. Williamsport, Pennsylvania.

Boyd, N. (2006). Triple bottom line management.  Williamsport Sun-Gazette, October 15th. Williamsport, Pennsylvania.

Boyd, N. (2006). Management lessons for our next governor. The News-Item, October 10th.  Shamokin, Pennsylvania.

Boyd, N. (2006). Next governor’s success hinges on management.  Harrisburg Patriot- News, October 15th. Harrisburg, Pennsylvania.

Boyd, N. (2002). Where is Administrative Reform Policy in the Commonwealth Gubernatorial Race? Harrisburg Patriot-News, October 3rd.  Harrisburg, Pennsylvania.

Boyd, N. (2002). So, who’s talking about administrative reform? Pittsburgh Tribune- Review, October 12th.  Pittsburgh, Pennsylvania.

Boyd, N. (2002). Where is reform in the gubernatorial race? Delco Times, October 19th. Philadelphia, Pennsylvania.

Boyd, N (2002). Fisher, Rendell silent on administrative reform.  The Morning Call, October 10th.  Allentown, Pennsylvania.

Boyd, N. (2002). Administrative reform policy ignored by the gubernatorial candidates. Washington Observer-Reporter, October 13th.  Washington, Pennsylvania.

RESEARCH REPORTS AND CONFERENCE PRESENTATIONS

Boyd, N. & Nowell, B. (2011). Exploring sense of community as resource versus responsibility in organizations and collaborative settings. Society for Community Action and Research Conference, June 16-19, Chicago, Illinois.

Tschirhart, M., Boyd, N.,  Nowell, B., Bies, A., and Gronbjerg, K. (2010)  Community in Theory/Theory in Community.  Panel discussant at the at the Academy of Management Annual Meeting, August 6-10; Montreal, CA.

Boyd, N., Bechdel, A., & Gessner, B. (2009). Market feasibility of a hollow metal door frame application. Report sponsored by the Keystone Innovation Zone, Williamsport, Pa.

Boyd, N. (2009).  Seeing organizations as communities: Community perspectives on public/nonprofit management.  Panelist for the session sponsored by the Public and Non-Profit division of the Academy of Management.  61st Academy of Management Conference, August 7-11, 2009. Chicago, Illinois.

Boyd, N. (2008). Bringing community action and research to the Academy of Management.  A distinguished speaker in a symposium session sponsored by the Public and Non-Profit division of the Academy of Management.  60th Academy of Management Conference, August 8-13, 2008. Anaheim, California.

Boyd, N. (2007). Meet the editors in public and non-profit management. An invited panelist for the session sponsored by the Public and Non-Profit division of the Academy of Management. 59th Academy of Management Conference, August 8-13, 2007. Philadelphia, Pennsylvania.

Boyd, N. (2007). Human capital, human resources, and job design.  Chair and discussant for a paper session sponsored by the Organization Development and Change Division at the 59th Annual Academy of Management Conference, August 8-13, 2007. Philadelphia, Pennsylvania.

Boyd, N. (2007). Social movements, trends, and creating value through organization. Chair and discussant for a paper session sponsored by the Public and Non-Profit division of the Academy of Management. 59th Academy of Management Conference, August 8-13, 2007. Philadelphia, Pennsylvania.

Boyd, N. (2007). Forward we march: Organization studies and community psychology. Chair and feature panelist at the 21st Society for Community Action and Research
Biennial Conference, June 6-10, 2007, Pasadena, California.

Boyd, N., Corrigan, S, DePasquale, M., Dull, D., Mason, S., Mohamed, A., and Peterson, E. (2007). Golf bag market analysis. Report sponsored by the Keystone Innovation Zone, Williamsport, Pa.

Boyd, N. (2006). Goals and goal orientations. Discussant for paper session Session sponsored by the Organizational Behavior division of the Academy of Management.  58th Academy of Management Conference, August 9-14, 2006. Atlanta, Georgia.

Boyd, N. (2005). Learning the Art and Craft of Reviewing: From Today's Best Reviewers to the Best of Tomorrow.  An invited “Best Reviewer” and panelist for the session sponsored by the Academy of Management’s Mentoring and Doctoral Students’ Liaison committee. 57th Annual Academy of Management Conference, August 5-10, 2005.  Honolulu, Hawaii.

Boyd, N. (2005). The Role of Metaphors, Maps, and Vision in Organizational Change. Discussant for a paper session sponsored by the Organization Development and Change Division at the 57th Annual Academy of Management Conference, August 5-10, 2005. Honolulu, Hawaii.

Boyd, N. (2005). Resuming the dialogue on organization Studies and community psychology. Chair, discussant, and paper presenter for a paper session on at the
20th Society for Community Action and Research Biennial Conference, June 12- 15, 2005, University of Illinois, Champaign-Urbana.

Boyd, N. (2005). The future of the Organization Studies and Community Psychology. Chair, discussant, and panelist for a roundtable discussion at the 20th Society for Community Action and Research Biennial Conference, June 12-15, 2005, University of Illinois, Champaign-Urbana.

Boyd, N. (2004). Action Research: Theory, Practice, and Contemporary Approaches. An invited address sponsored by the Community Psychology and Social Change Graduate Program Colloquia Series, Penn State University. October 18, 2004. Middletown, Pa.

Boyd, N. (2004).  Effectiveness of the Family-Based Program for Keystone Family Services: Findings of the Post-Discharge Survey.  Report sponsored by the Family Based Services Program at Keystone Family Services, July 15th, 2004. Harrisburg, Pa.

Boyd, N. (2004). How do Governors create significant administrative reform? Invited address sponsored by the Psi Chi Honor Society, March 9th, 2004, Lebanon Valley College.  Annville, Pa.

Boyd, N. (2004). The lessons of past Governors for improving the management of the state. Invited address sponsored by the Penn State Downtown Center, March 9th, 2004. Harrisburg, Pa.

Boyd, N., Khouli, H, & Smyser, J. (2004).  Variations of women in ratings of male attraction. A Penn State campus community presentation sponsored by the social sciences program at Penn State. January 12th, 2004.

Boyd, N. (2003). Administrative reform in the Department of Transportation. An invited address sponsored by the Deputy Secretary’s Office of Administration in the Department of Transportation. April 19th, 2003.  Harrisburg, Pa.

Boyd, N. (2002). Survey findings on administrative reform in the Department of Health in the Commonwealth of Pennsylvania. An invited address sponsored by the Secretary’s Office of the Department of Health, May 5th 2002.

Boyd, N. (2002). Survey findings on administrative reform in the Department of Environmental Resources in the Commonwealth of Pennsylvania.  Report sponsored by the Office of Administration in the Department of Environmental Resources, June 14th 2002.

Boyd, N. M. (2001). Meet Kathy Ritter and Daria Sessaman.  School of Behavioral Sciences and Education School Newsletter. Middletown, Pa.

Boyd, N. (1999). Customer satisfaction in the State Museum of Pennsylvania.  Report and presentation sponsored by the State Museum of Pennsylvania, May 13, 1999. Harrisburg, Pa.

Boyd, N. (1999). The problem of returning to work for individuals with HIV and AIDS. Report and presentation sponsored by Positive Opportunities, Inc., October 22,
1999.  Harrisburg, Pa.

Boyd, N. (1998). Land use exhibits:  What do Pennsylvania residents want to see at the State Museum of Pennsylvania?  Report and presentation sponsored by the State Museum of Pennsylvania, April 25th, 1998.  Harrisburg, Pa.

Boyd, N. (1998). Human resource practices for the new millennium. Invited address at  Hanover Shoe Corporation, March 12th, 1998. Hanover, Pa.

Boyd, N. (1997). Workplace and homeplace outcomes as a result of flextime scheduling: A case study of the Pennsylvania Air National Guard 193rd. Report and presentation sponsored by the Pennsylvania Air National Guard, 193rd.  January, 15th, 1997. Middletown, Pa.

Boyd, N. (1997). Retention and usage levels of members of an Urban YMCA. Report and presentation sponsored by the Harrisburg YMCA, July 13th, 1997. Harrisburg, Pa.

Boyd, N. (1995). Work samples, personality testing, and interviewing techniques as predictors of estimator performance in the construction industry. Report and presentation sponsored by H.B. Alexander, Inc., Feb 5th, 1995. Harrisburg, Pa.

Boyd, N. (1995). Feedback, social reward, and empowerment as determinants of worker efficiency and satisfaction in an oil distribution company. Project and report sponsored by Baker & Russell Oil, Inc., Spring 1994 to Spring 1995. Shippensburg, Pa.

Boyd, N. (1994). Coping strategies during and after a workforce downsizing. Project and presentation sponsored by McGraw-Hill Publishers, Blue Ridge Summit, Pa. and Wilson College, Chambersburg, Pa.

Boyd, N. (1994). Behavior modification in a local high school sports program:  Impacts of organizational behavior management toward effective individual role behavior team effectiveness. Project and report sponsored by Susquehanna Township varsity baseball program, Spring 1994.  Harrisburg, Pa.

Boyd, N. (1993). Multi-methods of job analysis and performance appraisal in a university library. Project and report sponsored by Lock Haven University Library Services Department,  March, 1993.  Lock Haven, Pa.

Boyd, N. (1993). Behavioral interviewing methods.  Invited address at the Business and Industry Center, Harrisburg Area Community College, May 9th, 1993. Harrisburg, Pa.

Boyd, N. (1993). Performance posting of offensive and defensive skills on a high school baseball team:  When individual performance enhancement leads to team performance enhancement. Project and report sponsored by Camp Hill varsity baseball program, Spring 1993.  Camp Hill, Pa.

Boyd, N. (1993). Outplacement services for military personnel.  Invited address sponsored by Letterkenny Air Force Base and Wilson College, Chambersburg, Pa.

Boyd, N. (1992). Customer focus group strategies for evaluating vending machine marketing strategies. Project and report sponsored by Nouveau Corporation, June
1992.  Philadelphia, Pa.

Boyd, N. (1992). Preparing with reasonable accommodation for the Americans with Disabilities Act.  Invited address at Business and Industry Center, Harrisburg Area Community College, October, 9, 1992. Harrisburg, Pa.

Boyd, N. (1992). Applications of organizational behavior management techniques to bank tellers. Project and report sponsored by Cumberland County National Bank, Spring 1992. Camp Hill, Pa.

Boyd, N. (1991). Managing customer service behaviors.  Invited address at the Business and Industry Center, Harrisburg Area Community College, December 14, 1991. Harrisburg, Pa.

Boyd, N. (1991). Total quality management:  Fact, fiction, or fad? Invited address at the Business and Industry Center, Harrisburg Area Community College, September,
10, 1991. Harrisburg, Pa.

Boyd, N. (1990). Organizational behavior management in the public sector.  Invited address at Penn State Harrisburg, March 15, 1990. Middletown, Pa.

Boyd, N. (1990). Personnel selection processes that get results.  Invited address at Harrisburg Area Community College, November, 12, 1990.

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