System Status Archive
This page provides current and archived status updates for E-Mail
View Systems Overview
Current Status
E-Mail
Archived Status Alerts for E-Mail
| Title | Description | Submitted | Resolved | |
|---|---|---|---|---|
 | Phishing emails | Many people on campus have received phishing emails today that start out like this: "Your two incoming mails is on pending status due to our recent database upgrade Click" As always, you can simply delete these emails. Bucknell will never send out anything like this - there is no need to report them or call us about them. | 5/14/13 09:43 | 5/15/13 10:00 |
 | Bmail experiencing Google Apps Server Error | Some people are seeing this error this morning. Google is working on the problem. | 4/17/13 08:15 | 4/17/13 10:00 |
| "Urgent Attention" Email Hoax | Dear Campus Community: Recently an email message with the subject "Urgent Attention" was delivered to several faculty, staff, and students informing them of a fictitious "HTK4S virus" detected in their email accounts. The message directs you to update your account by clicking on a "Validate" link. THIS IS A HOAX. Please mark the email as spam and/or delete the message. If you did happen to click on the "Validate" link and provide your Bucknell username and password, we recommend you IMMEDIATELY change your password by visiting the Bucknell Password Station: https://ps.bucknell.edu If you use the compromised password for other on-line services (social networking, banking, etc.) we also recommend you change your password for that service as well. For future reference: - If this were an actual situation where we needed you to do something, a message would come from a "real life" staff member at Bucknell (i.e., someone you could look up and find in the directory). It would not come from the "Bucknell Technical Team" (whoever they are). - You would see the message repeated in the Message Center as well as our System Outage and Alerts status page. - Even though the authentication page looks similar to our university login page, take note of the URL. "Bucknell.webs.com" is not a valid university web address. Also, any legitimate website requesting password credentials should be preceded by the prefix "https://" indicating a secure connection has been established. Finally, no Bucknell website has a footer at the bottom stating "Build a free website at Webs.com." If there is any question in your mind about what to do, please contact Tech Support at techdesk@bucknell.edu or by calling 7-7777. We always close our emails with this contact information and are here to help! | 1/22/13 09:20 | 1/23/13 07:00 |
| Slowness | Dear Campus Community: We have received numerous reports that documents scanned on the Canon copier/printers are exceeding slow in being delivered via Bmail. We've also received reports of mail merge messages and Message Center notifications also being delayed. Our staff is aware of the problem and it is related to the large volume of emails being sent today. We ask for your patience, as these documents will eventually be delivered within an hour or two of being sent. Our expectation is this situation will improve throughout the day as email is processed. We apologize for any inconvenience. | 1/16/13 11:26 | 1/16/13 14:56 |
