System Status Archive

This page provides current and archived status updates for Other


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Other


Archived Status Alerts for Other


 TitleDescriptionSubmittedResolved
Library Power OutageThe Bertrand Library is experiencing power outages in some areas of the building. The library and the service desks are open, but some services may be limited. We will post an update when power is fully restored.3/16/17 10:05 3/16/17 14:55
BUTV Service DisruptionThe campus is currently experiencing issues with BUTV. We have notified our content provider and they are looking into the problem. Updates will be provided as we hear from them.3/16/17 13:50 3/16/17 14:55
Notes...
Tech Support Telephone IssueDear Campus Community: We are experiencing intermittent issues with our Technology Support telephone line (570-577-7777) that is preventing us from answering live calls. As an alternative, we encourage you to either leave a voice message, send us an email at techdesk@bucknell.edu, or self submit a ticket at: http://www.bucknell.edu/library-and-information-technology/information-technology/new-service-catalog.html Thank you for your patience.1/17/17 11:21 1/23/17 16:06
Library Catalog is UnavailableOur library catalog (including WorldCat, WorldCat Local, and WorldCat Discovery) is currently unavailable. Our vendor is working to resolve the issue. 1/18/17 10:09 1/18/17 11:16
Bucknell University Mobile App UpgradeSome content in the Bucknell University mobile app will be unavailable between 8:00 AM and 9:00 AM Friday morning 1/13/2017 while an upgrade is being performed.1/11/17 10:44 1/13/17 08:45
Macintosh Self-Service UnavailableDear Faculty and Staff: For our Mac users out there, Self Service will be unavailable from 9:00 A.M. on Wednesday, January 4 until 3:00 P.M. on Thursday, January 5 while server maintenance is performed. We apologize for any inconvenience and appreciate your patience during this scheduled service event. Questions may be directed to Tech Support at techdesk@bucknell.edu or by calling 570-577-7777. Thank you!1/4/17 08:18 1/5/17 15:00
Telephone System Maintenance Over Winter BreakDear Campus Community: Next Wednesday, December 21 Library and IT will be performing maintenance on the campus telephone system from 8:00 A.M. to 5:00 P.M. During this time there will be as many as four to five brief one to two-minute outages. Next Friday, December 23 maintenance will continue affecting the primary contact telephone numbers for the Registrar's Office, Facilities, Financial Aid, Admissions, Finance, and Library and IT. From 8:00 A.M. to 5:00 P.M. there may be as many as four to five brief one to two-minute outages. Thank you for your understanding during these scheduled maintenance events. Rob Guissanie Library and Information Technology 12/12/16 14:51 12/23/16 18:00
Audio Conferencing thru phone systemThe conferencing thru the phone system is not functioning properly 12/16/16 13:45 12/16/16 13:47
Team Dynamix inaccessibleTeam Dynamix is currently not accepting logins. If you are already authenticated the service is accessible12/5/16 08:13 12/5/16 08:18
BUTV channels affected by outageThere is a controller down that affects about half our BUTV channels. They will be unavailable until the replacement part arrives for the repair. That is estimated to be Wed afternoon or Thursday morning. We apologize for the disruption. 11/14/16 18:34 11/18/16 15:29
EPM 11 offline for reportingWe will be taking EPM 11 production offline for scheduled maintenance over the lunch hour (Noon - 1 pm) on Wednesday, November 9th. Any reporting you are initiating in EPM 11 should be completed prior to Noon on Wednesday, or your session will be killed and you report will not completed as planned. Thank you for your time and patience as we preform this needed maintenance in preparation for this Friday night's upgrade.11/8/16 09:08 11/9/16 13:00
EDGE Scheduled MaintenanceEDGE will be unavailable due to scheduled maintenance from Friday, October 28 at 8:30 pm to Saturday, October 29 at 1:30 am. During this outage performance enhancements and new features will be enabled. EDGE is the faculty and staff learning, development, and performance management system.10/27/16 16:24 10/29/16 12:00
Google Hangouts Intermittent IssuesGoogle Hangouts may have intermittent access issues. We are working with our vendor to resolve this issue. 10/26/16 13:02 10/26/16 13:59
Mac Self Service is AvailableMac Self Service is now available.10/12/16 09:41 10/12/16 09:41
Self Service for Macs Unavailable Early Next WeekDear Faculty and Staff: For you Mac users out there, Self Service will be unavailable from 9:00 A.M. on Monday, October 10 until 3:00 P.M. on Tuesday, October 11 while server maintenance is performed. We apologize for any inconvenience and appreciate your patience during this scheduled service event. Questions may be directed to Tech Support at techdesk@bucknell.edu or by calling 570-577-7777.10/6/16 16:27 10/11/16 15:00
Network Storage maintenance Friday, October 7th, 5-7PMOn Friday, October 7th from 5 to 7 PM we will be performing maintenance on our NetApp network storage devices. These devices house Netspace and other network storage areas. We do not expect this maintenance to cause any major disruptions, however there may be very brief (a few seconds) interruptions in access to network storage. Thank you for your patience during this scheduled maintenance period.10/4/16 08:55 10/7/16 20:00
BBuy service disruptionWe are currently experiencing issues with the database that supports the BBuy application and are actively working on a resolution. 10/5/16 11:39 10/5/16 15:12
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