System Status Archive

This page provides current and archived status updates for Other

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Current Status
OtherTech Support Telephone IssueDear Campus Community:

We are experiencing intermittent issues with our Technology Support telephone line (570-577-7777) that is preventing us from answering live calls.

As an alternative, we encourage you to either leave a voice message, send us an email at, or self submit a ticket at:

Thank you for your patience.
Posted: Tuesday, January 17, 2017 at 11:21 AM

Archived Status Alerts for Other

Library Catalog is UnavailableOur library catalog (including WorldCat, WorldCat Local, and WorldCat Discovery) is currently unavailable. Our vendor is working to resolve the issue. 1/18/17 10:09 1/18/17 11:16
Bucknell University Mobile App UpgradeSome content in the Bucknell University mobile app will be unavailable between 8:00 AM and 9:00 AM Friday morning 1/13/2017 while an upgrade is being performed.1/11/17 10:44 1/13/17 08:45
Macintosh Self-Service UnavailableDear Faculty and Staff: For our Mac users out there, Self Service will be unavailable from 9:00 A.M. on Wednesday, January 4 until 3:00 P.M. on Thursday, January 5 while server maintenance is performed. We apologize for any inconvenience and appreciate your patience during this scheduled service event. Questions may be directed to Tech Support at or by calling 570-577-7777. Thank you!1/4/17 08:18 1/5/17 15:00
Telephone System Maintenance Over Winter BreakDear Campus Community: Next Wednesday, December 21 Library and IT will be performing maintenance on the campus telephone system from 8:00 A.M. to 5:00 P.M. During this time there will be as many as four to five brief one to two-minute outages. Next Friday, December 23 maintenance will continue affecting the primary contact telephone numbers for the Registrar's Office, Facilities, Financial Aid, Admissions, Finance, and Library and IT. From 8:00 A.M. to 5:00 P.M. there may be as many as four to five brief one to two-minute outages. Thank you for your understanding during these scheduled maintenance events. Rob Guissanie Library and Information Technology 12/12/16 14:51 12/23/16 18:00
Audio Conferencing thru phone systemThe conferencing thru the phone system is not functioning properly 12/16/16 13:45 12/16/16 13:47
Team Dynamix inaccessibleTeam Dynamix is currently not accepting logins. If you are already authenticated the service is accessible12/5/16 08:13 12/5/16 08:18
BUTV channels affected by outageThere is a controller down that affects about half our BUTV channels. They will be unavailable until the replacement part arrives for the repair. That is estimated to be Wed afternoon or Thursday morning. We apologize for the disruption. 11/14/16 18:34 11/18/16 15:29
EPM 11 offline for reportingWe will be taking EPM 11 production offline for scheduled maintenance over the lunch hour (Noon - 1 pm) on Wednesday, November 9th. Any reporting you are initiating in EPM 11 should be completed prior to Noon on Wednesday, or your session will be killed and you report will not completed as planned. Thank you for your time and patience as we preform this needed maintenance in preparation for this Friday night's upgrade.11/8/16 09:08 11/9/16 13:00
EDGE Scheduled MaintenanceEDGE will be unavailable due to scheduled maintenance from Friday, October 28 at 8:30 pm to Saturday, October 29 at 1:30 am. During this outage performance enhancements and new features will be enabled. EDGE is the faculty and staff learning, development, and performance management system.10/27/16 16:24 10/29/16 12:00
Google Hangouts Intermittent IssuesGoogle Hangouts may have intermittent access issues. We are working with our vendor to resolve this issue. 10/26/16 13:02 10/26/16 13:59
Mac Self Service is AvailableMac Self Service is now available.10/12/16 09:41 10/12/16 09:41
Self Service for Macs Unavailable Early Next WeekDear Faculty and Staff: For you Mac users out there, Self Service will be unavailable from 9:00 A.M. on Monday, October 10 until 3:00 P.M. on Tuesday, October 11 while server maintenance is performed. We apologize for any inconvenience and appreciate your patience during this scheduled service event. Questions may be directed to Tech Support at or by calling 570-577-7777.10/6/16 16:27 10/11/16 15:00
Network Storage maintenance Friday, October 7th, 5-7PMOn Friday, October 7th from 5 to 7 PM we will be performing maintenance on our NetApp network storage devices. These devices house Netspace and other network storage areas. We do not expect this maintenance to cause any major disruptions, however there may be very brief (a few seconds) interruptions in access to network storage. Thank you for your patience during this scheduled maintenance period.10/4/16 08:55 10/7/16 20:00
BBuy service disruptionWe are currently experiencing issues with the database that supports the BBuy application and are actively working on a resolution. 10/5/16 11:39 10/5/16 15:12
Cognos Production OutageDear Campus Community: Beginning Thursday morning, the Cognos production environment will be offline as the ES team performs an upgrade of the Cognos database. This work is expected to take a few hours, including the post-upgrade testing. The primary Cognos user community will be notified when the system is operational. If, during the outage, there is an urgent reporting requirement, please contact Doug LeBlanc or Mike Latorre, and they will help you. We thank you for your patience during this scheduled maintenance period.9/21/16 14:16 9/22/16 10:00
Follow me printing - 12:15-12:25 outage todayIn order to update the Follow-Me printing system, we need to bring the system down for about 10 minutes on Wed, Sept 21. The outage will be from about 12:15-25 and should resolve an issue that arose during the evening of Sept 20.9/21/16 10:55 9/21/16 13:08
Parking and Ticketing systemsThe Parking and ticketing systems will be unavailable this evening from 7pm - 7:15pm pm for necessary server updates.9/20/16 15:38 9/20/16 19:15
Follow me printing is down in the libraryWe're aware of the issue and we're looking into the cause of the problem. 9/20/16 18:27 9/20/16 18:37
ILLiad maintenanceILLiad and the Get It/Request Item buttons will be unavailable today from 11:30 am - 1 pm today for necessary server upgrades.8/18/16 09:24 8/18/16 13:23
Public Online Directory UnavailableThe online directory for un-authenticated users is currently unavailable. We expect the service to be restored by 10 AM. This outage does not affect the myBucknell Directory.8/15/16 09:11 8/15/16 09:39
Gitlab ( Unavailable 8/2 from 8am-noonGitlab will be unavailable from 8am-noon on Tuesday, 8/2, while Gitlab is upgraded. Due to the nature of Git, you can clone/update your repositories prior to the outage and make any changes you like in your local repo. You just won't be able to push the changes to the remote (Gitlab) repository until after the outage is complete.8/1/16 15:14 8/2/16 12:00

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