Bucknell University's Internet and Web Services, comprising but not limited to the hosts in the bucknell.edu domain, are committed to protecting the privacy and confidentiality of our site users. Collecting information is an inherent part of the normal operation of our sites. This Statement describes what information is collected, how m and why it is collected, and how it may be used.

Server logs

Bucknell's services collect and store information sent by the Web browser when it makes a request for Web content. Collected information may include the Internet Protocol (IP) address of  a user's computer, or by the firewall or proxy server of the user's network; the hostname associated with that address; the date and time the browser made the request; what page or file was requested; the page the browser "came from" immediately before the request; and "User agent" information, which normally includes the browser software and operating system the computer is currently running.

These logs are stored for the purpose of analyzing trends in how people are using our systems. With this information we identify heavy use periods, the most common Web browsers, the most popular content on our sites, and other related information that helps us improve the usefulness and performance of our Web services.

Electronic mail and messaging software

When a user contacts a representative of Bucknell using electronic mail (email) or an Instant Messaging service, information included in that message may be used to respond to the message or to provide a requested service or information. The message, or information in it, may be shared with other employees of the university for the purpose of providing requested information or a requested service. Information collected in this way, including email addresses and messaging usernames, is never distributed to persons or organizations outside Bucknell unless absolutely necessary to fulfill a request. Bucknell does not give or sell lists of email addresses for commercial purposes.

Cookies

Some of our sites create a "cookie", a record on your computer's own hard disk, which makes it possible for our sites to recognize that a specific computer has made previous requests. Our cookies are used exclusively for providing services requiring such a record. Bucknell does not track cookies for any purpose other than the needs of such Web-based applications.

Surveys

Bucknell may occasionally conduct online surveys of its user base, which may include both campus community members and users who are not directly affiliated with Bucknell. As part of such surveys we may, with the user's permission, collect personal and potentially identifying information. Any information gathered in this way is used for quantitive analysis of services, perceived qualities of the university, and users' attitudes towards Bucknell or its Internet sites. If such information is to be made available to other organizations or to be published, that fact will be made known to users prior to participation and their permission will be explicitly requested. Users can decline to participate. Survey information will be released only in aggregate form, and not in connection with any identified individual user.

Marketing information

Bucknell may collect information from a user, with the user's permission, for the purpose of providing various services and information, possibly including promotional materials, or periodic updates on offered services or the progress of a previous request. Information collected in this way may be shared with other persons or departments within the university, but will not be shared in any way with persons or organizations that are not part of Bucknell, unless necessary to fulfill a user's request (for example, providing credit card information to a payment processor to complete a payment transaction).

Outside links

Much of Bucknell's Web content includes links to content on Internet servers belonging to other persons or organizations, and not to Bucknell. Bucknell can not control or make any representation concerning those persons' or organizations' collection and use of personal information.

Circumstances beyond our control

This Statement explains how information collected from users is used by Bucknell. However, it is not a guarantee of privacy. It is possible for collected information to be disclosed without the university's permission or knowledge (for example, if an Internet host is "attacked", or is compromised by a virus). For this reason Bucknell disclaims any warranty or representation of privacy or non-disclosure of information collected through the use of our Internet sites.

 

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