Voice Mail Features

Voice Mail Features

Voice Mail is indicated by a light (and/or broken dial tone if your phone doesn't have a light). 60 minutes is the maximum mailbox storage limit.

Voice Mail messages will be deleted 20 days after listening to them.

CALLING VOICE MAIL FROM CAMPUS

  1. Dial 73600
  2. Enter your mailbox number followed by #
  3. Enter your password followed by #

CALLING VOICE MAIL FROM OFF CAMPUS

  1. Dial 570-577-3600
  2. Enter your voice mailbox followed by #
  3. Enter your password followed by #

RECORDING YOUR PERSONAL GREETINGS

  1. Log in using the appropriate log in instructions
  2. Press 8 2
  3. Select the greeting you wish to record: Internal, External, Temporary Absence, Name from the following list:
  • To record your External Greeting (heard by callers not coming from Bucknell students, faculty, staff, or department phones), press 1
  • To record your Internal Greeting (heard by callers coming from Bucknell students, faculty, staff, or department phones), press 2

Note: If you do not record and Internal Greeting, the External will be heard by both the internal and external caller.

  • To record your Temporary Absence Greeting (used to notify callers that you are away), press 3
  • To record your Name, press 9

   4. Press 5 to record
   5. Press # to stop recording
   6. Press 2 to play (review) the recording greeting
   7. Press 7 6 to delete. Repeat above steps to re-record

CHANGING YOUR PASSWORD

  1. Log in using the appropriate log in instructions
  2. Press 8 4
  3. Enter a new password (6-16 digits) followed by #
  4. Enter the new password (6-16 digits) again followed by #

PLAYING MESSAGES
When you log in to your mailbox, you are at your first new message.

While playing a message:
To go to the next message           Press 6
To go to the previous message   Press 4
To skip back five seconds             Press 1
To skip forward five seconds        Press 3
To play message slower               Press 2 1
To play message faster                 Press 2 3
To play message softer                 Press 2 4
To play message louder                Press 2 6
To pause                                           Press #
To continue                                       Press 2
To hear date, time, sender,
               Length of message:         Press 7 2
To Disconnect
Press 8 3 or hang up

SAVING MESSAGES
Messages are automatically saved. However, messages are automatically deleted 20 days after listening to them.

DELETING AND RESTORING MESSAGES
Before, during, or after playing a message, press 7 6 to delete it. To restore a deleted message, including a message that has been auto-deleted by the system, return to the message and press 7 6.

RESPONDING TO A MESSAGE
Before, during, or after playing a message
Contact sender    Press 9, speak to the person or leave message
Reply                      Press 7 1, record a reply, then press 7 9 to send
Reply to all            Press 7 4, record a reply, then press 7 9 to send
Forward                 Press 7 3, address the message, then press 7 9 to send
                                (You can record an introduction before sending the message. To play the message envelope,
                                press 7 2.
To record a reply or introduction, see Sending Messages (below)

FORWARDING A MESSAGE (Forwarding mailbox must have voice mail)

  1. Press 7 3
  2. Address the message by following the prompts
  3. Press 7 9 to send. You will be prompted to record an introduction before sending the message.

SENDING MESSAGES (Sends message without calling phone)

  1. While logged in to your mailbox, press 7 5
  2. Enter the first mailbox number, then press #. You can enter more addresses followed by #. (To cancel an address, press 0#)
  3. When you have finished press #
  4. Press 5. At the tone, record your message, then press #
  5. To play the message, press 2
  6. Press 7 9 to send message

LEAVING MESSAGES
To skip a voice mail greeting, press # when greeting is playing.

GROUP DISTRIBUTION LISTS (Set up groups to send messages to)
After logging into VM:

  1. Press 8 5 5
  2. Follow prompts to create your distribution list.