Q and A In text, spell out when referring to question and answer. Q and A is appropriate in headlines, titles and labels.
quotations Use quotation marks (“”) around quoted material. Periods and commas always go inside the close-quote mark. Dashes, semicolons, question marks and exclamation points go inside only when they apply to the quoted matter. Examples: "Bucknell is a great institution," John Smith said. Have you heard the expression, "It takes a village"?