Collection Development and Access Services
Collection Development and Access Services supports the development of the library's collections and access to those collections. We provide collection management, coordination and strategic planning to support the curricular and scholarly information needs of the Bucknell University community. Development of library collections at Bucknell is a collaborative effort involving librarians, faculty members and staff. In addition to managing both the print and electronic resources available for research, we provide access to our collections via the library catalog and other database vendors. We also provide access to the collections of other libraries via interlibrary loan. Acquisitions, Cataloging, Circulation, Electronic Resource Management, Equipment for Check-out, Interlibrary Loan, Library Systems and Serials are the individual work units that are comprised under this umbrella.
Asst. Director Collection Dev. & Access Services
ITEC (Instructional Technology Enhancing the Curriculum) supports faculty use of technology in teaching and research, with a particular focus on the application of technology to improve teaching and learning. ITEC services range from support for Blackboard, (our course management system); support for the curricular integration of technology; implementation of emerging instructional technologies; developing learning objects, Web sites, and other technology-based tools for course-related and other scholarly activities; teaching students specialized technologies related to course projects (for example, video editing or Web site production), and many others.
Asst. Director Instructional Technology
Research Services provides a variety of information services including reference assistance at the ASK Reference/Information desk. Librarians are also assigned to each academic subject areas and are available for individual appointments to help with information research. Librarians work with faculty to provide class sessions teaching information skills to students. Research Services is also responsible for building the Library's collections of books, journals, government documents, databases, DVDs, etc.
Asst. Director, Research Services
Special Collections/University Archives
Special Collections/University Archives is responsible for the collection, preservation, security, organization, and availability of rare and archival materials to support the academic mission and administrative functions of the University.
Curator Special Collections/University Archives
Development and Operations
The Development and Operations team manages the design and construction phases new projects as well as the full life cycle of day to day support and maintenance requests. Development team members are skilled in a variety of technologies in support of Banner, myBucknell, Bucknell Mobile Web, and many auxillary business systems such as CSGold, AIMs, TouchNet, other custom applications. Operations team members work closely with the administering and enhancing production systems (databases, webservers) and serve as the control point for changes entering the production environment.
Enterprise Systems Services
The Services group manages and tracks the overall Enterprise Systems project portfolio including triage of new project work requests and working with functional areas on scoping, requirements gathering, testing and implementation. This group is also responsible for key enterprise services such as business intelligence and data warehousing and NOLIJ document imaging. In most cases, the Services team's efforts, like projects, have clear start and end points. If there is an ongoing operational support component to a project after initial go-live, those requests are largely managed by the Development and Operations team.
Associate Director, Enterprise Systems Services
Technology Infrastructure & User Support Services
Classroom and Event Support
Classroom & Event Support provide media, computing solutions for campus labs and classrooms. The team also supports special events on campus.
Asst. Director, Classroom Support
Networking and Information Services
Networking and Information Services provides support for the campus network infrastructure and security.
Asst. Director, Networking and Information Services
Technology Support provides front-line computing support to faculty, staff and students via the Tech Desk, Tech Desk Advanced Support (TAS) and the call center (located in the Computer Center).
Mary Ann Burkland
Asst. Director, Technology Support
Telecommunications oversees Bucknell phone switch and phone and voicemail services, networking equipment, and wiring projects and works closely with our Network Manager.
Asst. Director, Telecommunications
Systems Integration administers and maintains our many Unix, Linux and Windows servers. This group is also responsible for the administration of many core services including email, login and authentication systems, and the network file storage systems.
Associate Director, Technology Infrastructure & User Services