Information Services and Resources( ISR )

Information Services and Resources (ISR) provides library, computing, and media services and resources to Bucknell University students, faculty, and staff. The Ellen Clarke Bertrand Library is the main library for the campus and it houses the library's collections, including books, videos, DVDs, cd-roms, government documents, maps, special collections and university archives. ISR provides assistance to users at three public service desks on the Main Level of the Bertrand Library building.

Reference/Information Desk (570) 577-1462
Circulation/Reserves Desk (570) 577-1882
Technology/ Media Desk(570) 577-7777

Individual computer training and assistance with computing and media equipment needs is available upon request. To find out more about computing and media support for Bucknell University, visit the Technology/Media Help & Resources pages from the ISR home page. If you are a Bucknell University student and need assistance with the computer labs, contact Learning Spaces at (570) 577-7733.

ISR facilities, resources and services include:

Designated handicapped parking on the northeast and southeast sides of the Bertrand Library building
Handicapped restroom access
No steps from the parking area to the main entrance
Elevator service to all 5 levels of the building
A variety of accessible individual and group study spaces
Wheelchair-accessible computer workstations in the reference and Technology Courtyard areas
Computer hardware and software (JAWS, ZoomText) to accommodate individual learning needs
Trained staff and student assistants who are available for consultation, instruction or guidance concerning research and computing needs
Staff available at service desks who are able to provide assistance and retrieve materials by request
Self-managed renewal and holding for library materials through the catalog
Teaching and open access microcomputer facilities equipped with text-enlargement software native to Windows 2000
24-hour access to both Apple and IBM microcomputers
Computers equipped word processing, spreadsheet, and other commonly used software

A list of assistive technologies and devices is available from the Equipment section of these web pages.

ISR Contact Information:
If you have questions or need special accommodations or assistance concerning the use of ISR facilities, resources, or services, contact the Reference/Information Desk at (570) 577-1462 or use any of the other ISR help resources available from the ISR web pages.