ISR Staff Publications and Presentations
Conference presentations presented by ISR Staff An Appreciative Approach to Work Redesign (ppt format - poster)
Jason Snyder and Jeannie Zappe - Educause 2007 - October 2007 We Got the Message: Creating An Instant Messenger Service Point (pdf)
Jason Snyder and Meredith Field - ACM SIGUCCS 2006 - November 2006 Developing a Collaborative Organization (ppt format)
Gene Spencer, Kelly Stover and Jeannie Zappe - Educause 2004 - October 2004 Appreciative Inquiry: A Positive Means to Transform an Organizational Culture (ppt format)
Gene Spencer and Maureen Sullivan - Living the Future 5 - April 2004 ACM SIGUCCS 2003 - San Antonio, TX - September 2003
Developing a Valuable Tool for IT Staff: Increasing Efficiency and Communication with an Intranet
BAM! Spicing up Tech Support at Bucknell - The Road Less Traveled - A Staff Driven Work Redesign Educause 2003 - Anaheim, CA - November 2003
The Road Less Traveled: A Staff-Driven Reorganization and Work Redesign
Publications by ISR Staff Docutek's ERes Electronic Reserve Software An Evaluation
by Bud Hiller
Journal of Interlibrary Loan, Document Delivery & Electronic Reserve ( ISSN: 1072-303X)
Volume: 15 Issue: 1, 2004, Page Range: 99 - 118 Greater Than the Sum of Its Parts: The Integrated IT/Library Organization (PDF | HTML Format)
by Chris Ferguson, Gene Spencer, and Terry Metz
The mergers of IT and library operations in higher education institutions are producing a new generation of information organizations, providing services and opportunities that neither IT nor the library can offer separately. Mentors: Making a Difference for Tomorrow's Leaders (pdf format)
by Gene Spencer and Cynthia Golden
Educause Quarter (EQ) periodical (Volume 26, Number 2, 2003) "Evaluation of Electronic Reserve Systems"
B.Hiller
Managing Electronic Reserves, ALA, Chicago, 2002 pp. 29-39 Adobe: A Primer for Librarians (A Collective Article)
Gwyneth Duncan, Laurel K. Graham, Bud Hiller and Scott Peterson
The Journal of Interlibrary Loan, Document Delivery & Information Supply
v10, n3 2000 "Electronic reserves and success: where do you stop?"
B. Hiller and T.B. Hiller.
Journal of Interlibrary Loan, Document Delivery & Information Supply
vol. 10, no, 2 pp. 61-75, 1999.
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