Staff Publications and Presentations

Conference presentations presented by Library & IT Staff

An Appreciative Approach to Work Redesign (ppt format - poster)
Jason Snyder and Jeannie Zappe - Educause 2007 - October 2007

We Got the Message: Creating An Instant Messenger Service Point (pdf)
Jason Snyder and Meredith Field - ACM SIGUCCS 2006 - November 2006

Developing a Collaborative Organization (ppt format)
Gene Spencer, Kelly Stover and Jeannie Zappe - Educause 2004 - October 2004

ACM SIGUCCS 2003 - San Antonio, TX - September 2003
Developing a Valuable Tool for IT Staff: Increasing Efficiency and Communication with an Intranet
BAM! Spicing up Tech Support at Bucknell - The Road Less Traveled - A Staff Driven Work Redesign

Educause 2003 - Anaheim, CA - November 2003
The Road Less Traveled: A Staff-Driven Reorganization and Work Redesign

Publications by Library & IT Staff

Docutek's ERes Electronic Reserve Software An Evaluation
by Bud Hiller
Journal of Interlibrary Loan, Document Delivery & Electronic Reserve ( ISSN: 1072-303X)
Volume: 15 Issue: 1, 2004, Page Range: 99 - 118

"Evaluation of Electronic Reserve Systems"
B.Hiller
Managing Electronic Reserves, ALA, Chicago, 2002 pp. 29-39

Adobe: A Primer for Librarians (A Collective Article)
Gwyneth Duncan, Laurel K. Graham, Bud Hiller and Scott Peterson
The Journal of Interlibrary Loan, Document Delivery & Information Supply
v10, n3 2000

"Electronic reserves and success: where do you stop?"
B. Hiller and T.B. Hiller.
Journal of Interlibrary Loan, Document Delivery & Information Supply
vol. 10, no, 2 pp. 61-75, 1999.