What is facilities?

Facilities is the largest department on campus, totaling more than 200 staff members. The department is organized into a number of functional groups, including facility operations, maintenance and utilities, construction and planning, and administrative programs.

Within the organization are electricians, carpenters, locksmiths, painters, plumbers, groundskeepers, utility technicians, vehicle mechanics, custodians, co-generator power plant operators, warehouse personnel, trades technicians, computer aided designers, and clerical staff, as well as civil, electrical and mechanical engineers.

Facilities is responsible for all facility operations, maintenance and construction, and participates in all planning for physical changes to campus buildings, grounds, and infrastructure, as well as the implementation of those plans.

Facilities is committed to providing quality customer service to members of the Bucknell community.

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How can facilities help me?

If you need to have a broken window fixed, a picture hung, a broken or leaking pipe repaired, a toilet unclogged, a room painted, a new key made, an electrical outlet replaced, heat or air conditioning turned on or off, a room cleaned, etc., contact facilities. Facilities provides service for almost any type of repair or replacement.

Facility renovation work should be requested through the appropriate dean or vice president’s office, and coordinated with facilities.

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Which department should I contact?

See a quick reference list of services provided by facilities and other departments.

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How do I request work to be done as a student?

Students can request work to be done in their rooms by completing the work order log, which is posted on the custodial closet or bulletin boards in each residence hall.

The type of work requested should be minor, such as replacing a light bulb or fixing an outlet.

If the custodian or the trades technician assigned to the area cannot fix the problem, or if a part needs to be ordered, the work request will be forwarded to the central shop for scheduling.

Work requests which require more specialized attention, such as lack of air conditioning or heat, should be reported to the appropriate Resident Assistant (RA), Resident Manager (RM), or Community Director who will, in turn, screen these requests before forwarding them to facilities for action.

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How do I request work to be done as a faculty or staff member?

Send an e-mail message to pplant@bucknell.edu (please use this e-mail address ONLY). You will receive confirmation that your work request has been received and recorded, along with the assigned work request number. Please refer to that number when inquiring about the status of a particular work request.

For emergency work requests, call 570.577.1464 between the hours of 7:00 a.m. and 4:30 p.m., Monday through Friday.

For emergency work requests after hours, call the switchboard (dial 0) or Public Safety (dial 570.577.3333)

Request for keys or locks should be submitted as regular work requests and are subject to approval by the director of facility services.

If a work request requires specific information, i.e., a map, detailed instructions, etc., forward information via interoffice mail or fax to facilities.

Facilities uses a computer-based work request control system called The Maintenance Authority (TMA). Offices that send a high volume of work requests to facilities have been provided with a special e-mail link to the TMA system. Other offices should use the pplant@bucknell.edu e-mail address to request work.

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What products do custodians use, and are they safe and environmentally friendly?

View Custodial Green Initiatives.

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What is a bioswale?

A bioswale is a stormwater runoff conveyance systems. During the construction of the South Campus a major effort was taken to collect rain water runoff on site to promote infiltration, recharge ground water and prevent pollutants from entering the Susquehanna River.

The rain gardens and retention basins used on the site have been designed in a manner as to provide a natural flow from one to another and to provide a linked system that will function together providing an excellent treatment train to clean, cool, and enhance the quality of the water on the site and to the stream flowing along the southern portion of the property.

The large parking lots have bioswales engineered to collect storm water runoff.  They have been planted with native plants to filter the rainwater, promote infiltration for ground water recharge and filter out contaminates.  A 50 foot natural riparian area has been maintained along the stream to provide existing tree cover, and maintain the quality of the stream.  Above the naturalized riparian zone there are new retention basins.  The retention basins have been designed with plantings to naturalize and create a natural riparian area, and increase the riparian buffer along the stream.  The side slopes of the basin have been planted with meadow mixture of native species as well as trees and shrubs.  The interior and bottom of the retention basins have been designed with undulating topography to provide a micro habitat for the riparian area plantings, frogs and other aquatic and terrestrial life.  The water flowing into the retention basins from the pipes will enter at one end and have to travel all the way through the basins and meander through the bottom of the basin providing a longer flow path and treatment train while providing groundwater recharge.

The campus will for the majority maintain lawn cover and impervious roads, parking areas and buildings.  Where possible these areas have been planted to provide shade and improve water quality.  Where practical, lawn areas have been kept to a slight rolling grade to maximize the flow times on campus.  In more secluded portions of the project area, several rain gardens have been provided with a diversity of plantings designed to treat the water flowing into the rain gardens from the campus.  The rain gardens and the retention basins will have amended soils to provide an excellent growth medium for the specific plantings to thrive and do their job of cleaning and absorbing the rain water.

The required water quality volume has been calculated based on the impervious percentage area method as required in the East Buffalo Township Stormwater Management Ordinance.  The entire required water quality volume has been retained on site.  The site has been designed to incorporate slight slopes with overland flow where possible. Pipe systems have been designed to direct water to pervious areas for treatment wherever possible. The entire site is landscaped with tree plantings that will provide shade, and cool while retaining water as well.  The rain gardens have been designed to cascade from one to another to increase the treatment train and maximize the contact with pervious surfaces.  The plantings in the rain gardens and bio-retention areas have been designed to filter out the first flush pollutants such as petroleum and biocarbonates in the stormwater runoff, using a natural and green method while employing a diversity of native wetland species to naturally filter and clean the runoff.