Student FAQ

Updated March 28, 2020, 12:41 p.m.

Students must check their Bucknell email for updates from their faculty members and for other important University notifications.


We appreciate your patience and understanding as we work through the many issues related to the unexpected move to remote learning and early move-out. We recognize that this is a very distressing, confusing and hectic time for our students and their families. Please keep in mind that the health and safety of our community are our highest priority, and that we are striving to make this sudden transition as smooth as possible.


Academic advising begins Monday, March 23, 2020.

Online registration begins Monday, April 6, 2020.

If you no longer need campus housing, please contact housing@bucknell.edu and return your key to Public Safety. This will initiate the refund process for room and board.


What should I do before I check out?
Please do the following before you depart your residence:

  • Remove all trash and personal belongings. The University will not assume responsibility for belongings left behind. 
  • If you rented a microfridge, please leave it in your room. It will be picked up following the move-out period.
  • Shut and lock all windows.
  • Turn off all lights.
  • Lock your door. 

What do I need to know about key return?
When you return your key, this indicates to the University that you have removed all your items from your room and are not returning to the space. This also allows the credit process to begin for room and board. Please do not leave your key in your room, slide it under a door or give it to another individual.

After I have moved home, how do I receive packages that were delivered to campus?
Please pick up your packages before leaving campus. All first-class mail will be forwarded to your permanent residence.

What are my storage options?
Bucknell has contracted with Dorm Room Movers to assist with off-campus storage needs. For a fee, they will pick up your packed belongings, store them and bring them back to campus when you return. Please contact Dorm Room Movers directly for information.

The University has limited space available for storage on campus. All on-campus storage requests should be directed to Jackie Cetera, director of residential education, using this form

What if I need transportation to the airport?
Bucknell is providing free shuttles to local airports. Please click here to register. You must make a request 24 hours in advance. As you register you will see a cost, which will be covered by the University and will not appear on your B-bill account.

I rented textbooks from Barnes & Noble. How do I return them if I’m not in Lewisburg?
Rented textbooks may be returned to Barnes & Noble at no cost after the semester concludes. Students can print return labels to ship their rented textbooks back to our store, at no cost, from Barnes & Noble's website. Questions about rental textbooks may be directed to the store's textbook department at 570-577-3198.

What if I need emotional support?
Counseling resources remain available to all students. If you need support, please call the Counseling & Student Development Center (CSDC) at 570-577-1604 to arrange a conversation with a counselor. After-hours support remains in place (24/7). All counseling center clients have been directly contacted by their counselor to arrange a phone conversation to discuss next steps in individual treatment. The CSDC is committed to making case-by-case determinations to best support each student. 

See the CSDC's tips for managing concern and emotions 

What if I don’t have enough money to get home?
If you are experiencing severe financial hardship with transportation home, resources are available to assist students with significant financial needs. Please email deanofstudents@bucknell.edu with your request.

What dining options will be available if I am given permission to stay on campus?
Food to-go is available free of charge to all students approved to remain on campus. Pick-up is available outside of Bostwick Marketplace, downhill entrance (hallway outside the elevator) as follows:

Monday–Friday

  • Breakfast: 8–9 a.m.
  • Lunch: noon–1 p.m.
  • Dinner: 5–6 p.m.

Saturday–Sunday

  • Breakfast/Lunch: 11 a.m.–noon
  • Dinner: 5– 6 p.m.

If I am given permission to stay on campus, may I still use Bucknell Student Health services?
Bucknell Student Health will remain open and available to those who have been granted permission to remain on campus. If you are in need of medical care, please call Student Health at 570-577-1401. A staff member will ask you questions about your symptoms and discuss next steps. After hours, students with health-care emergencies should call Public Safety or 911.

Will my BUID still allow me to access all residential buildings?
Card access has been changed in residential halls so that only students who have successfully petitioned to remain on campus will be able to access their assigned residence halls for the rest of the semester. 

When can I select my room in on-campus housing for next year?
Room selection for the 2020-21 academic year has been delayed. Housing Services is working to provide a new timeline. Students will receive an email with updated information as soon as it is available.

How will Bucknell help me find a job or an internship?
Beginning Thursday, March 19, 2020, the Center for Career Advancement (CCA) will offer remote career coaching and advising appointments for the remainder of the spring 2020 semester. Job and internship activity with employers on the Bridge also resumed on that date. 

Students can schedule a remote appointment with CCA through the Bridge or myBucknell (login required). Contact career@bucknell.edu with questions or concerns.

Academics

When does academic advising start?
Academic advising begins Monday, March 23, 2020.

When does course registration begin?
Online registration begins Monday, April 6, 2020. Registration for fall 2020 classes will proceed online as expected. Please contact your academic adviser to review your academic progress report and to receive your registration pin.

Students who plan to study abroad in fall 2020 should register for main campus courses. Once you have officially made the decision to go abroad, we will work with you to make changes to your schedule.

See course registration information 

Will grading policies change while are learning remotely?
Yes. The University has approved a new policy for grading this semester. Details and procedures for these changes are still being finalized, and you will receive additional information as soon as it is ready. Please be sure to check your email regularly.

Note: Please consult with your academic advisor and/or the associate dean for students about the implications of taking either option listed below. You should also consult with the Office of Financial Aid to ensure that your decision has no adverse impact on your current or future financial aid package. 

Pass/fail policy: For each class, students will have the option of keeping the assigned grade or converting it to pass/fail after final grades are submitted. Student transcripts will be modified to provide an adequate context about the disruption caused by COVID-19 during the spring 2020 semester and the resulting change in grading.

In the next few weeks, you will receive additional information about the processes and procedures we will use to allow you to determine and request which, if any, course grades you wish to convert. 

Early withdrawal policy: In addition to the pass/fail option, Bucknell is extending the course withdrawal deadline for this semester to April 27, 2020, the last day of classes.

Under existing policy, twice during their careers at Bucknell, students may withdraw from a course with a grade of W through the 10th week of class (this semester, that date would have been March 27). This policy change means that course withdrawal taken after the date Bucknell announced its move to remote education — March 10, 2020 — will not count as one of the two withdrawals under the existing policy.We will share additional information as soon as it is ready. 

Will summer session classes be held on campus?
On-campus summer session is expected to proceed as scheduled. A final decision is expected to be made by April 1. Please check this FAQ for updated information after that time.

Is the bookstore open?
Not at this time. Beginning March 17, 2020, the Barnes & Noble at Bucknell University bookstore will be closed for at least two weeks. The reopening date will depend on the status of business restrictions related to COVID-19 — please watch this FAQ for updates. Web orders may still be placed. 

What remote learning academic resources are available to me?
Many Bertrand Library resources are available to students learning remotely, including:

See all of Bertrand Library's remote learning resources   

Bucknell students may also access an expansive catalog of e-texts through May 25, 2020, at no charge. Instructions:

  • Download the VitalSource Bookshelf app
  • Open the app and log in using your Bucknell email address
  • Find and view course materials from participating publishers via VitalSource’s Explore capabilities within the Bookshelf app
  • VitalSource FAQ

What remote learning student support services are available to me?
Student support services offered through the Teaching & Learning Center, the Writing Center and the Office of Accessibility Resources will continue, as will online study groups.

  • The Writing Center offers remote consulting, primarily via Zoom, beginning March 23, 2020. To schedule a session, call 570-577-3141 Monday–Friday between 8:30 a.m. and noon or 1 p.m. and 4:30 p.m. EDT, or email wrtngctr@bucknell.edu. Please include your Bmail address and mobile phone number in all communications.

Is the library open?
The library closed Wednesday, March 18, 2020, until further notice. The 24-hour study space will remain open for students who have received permission to stay on campus. Students will need their student ID to gain access. Tech support will remain available at 570-577-7777.

Will I be able to complete my undergraduate research project?
Unless they can be completed remotely, students will not be able to continue their undergraduate research projects.

Study Abroad

I am continuing my coursework in an approved study-abroad program this semester. Does the new pass/fail and early withdrawal policy apply to me? 
Courses taken through approved partner programs are treated as transfer courses, which require a grade of C or above for Bucknell credit and cannot be taken pass/fail. 

The withdrawal deadline applies only to Bucknell classes. Please check with your program provider about withdrawal from your current classes.

May I apply for summer 2020 study abroad programs?
On March 19, 2020, the U.S. Department of State announced a Level 4 Global Health Advisory. Bucknell University does not permit any form of study abroad in countries with a Level 4 warning. The Office of Global & Off-campus Education will therefore not be able to process any requests for summer 2020 study abroad programs.

I was already approved for a summer 2020 study abroad program. Will I still be able to study abroad this summer?
On March 19, 2020, the U.S. Department of State announced a Level 4 Global Health Advisory. Bucknell University does not permit any form of study abroad in countries with a Level 4 warning. The Office of Global & Off-campus Education has rescinded all previous approvals.