MyVoice

Bucknell University launched its MyVoice Student Experience Survey in November 2016. In doing so, we sought to identify the primary challenges and opportunities in our students' out-of-classroom experiences, and to generate data that we can use to drive effective change.

To ensure objectivity in the survey tool and results, Bucknell partnered with Royall & Company, a consulting firm that specializes in higher education. Royall oversaw the creation of the survey instrument, issued the survey, and gathered and analyzed the results. At the University's direction, Royall ensured that students were heavily involved in building the survey tool; the consultants led focus groups and individual meetings with 230 students. The survey received an impressive response rate, with 2,101 students — 60 percent of our student body — participating.

The survey included more than 40 open- and closed-ended questions, giving students ample opportunity to provide feedback in the areas of satisfaction; community; well-being; safety & security; dining & housing; and study abroad. Below are summaries of both the quantitative and qualitative results, broken down by those broad areas.

When reviewing the data, please keep in mind the following:

  • Actual survey questions were used for the slide titles.
  • Footnotes throughout the presentation indicate what the percentages on a given slide represent.
  • The demographic categories include both "non-resident alien" and "non-U.S. citizen."
    • The category "non-resident alien" is required by the federal government on certain external reports and is defined by the federal government as, "A person who is not a citizen or national of the United States and who is in this country on a visa or temporary basis and does not have the right to remain indefinitely."
    • The category "non-U.S. citizen" is more comprehensive in how it counts international students, as it comprises students on visas (non-resident aliens), green card holder (resident aliens), and dual citizens.
  • The demographic categories "transgender" and "other gender non-conforming (OGNC)" represent an individual's self-identified gender. The demographic category "LGBA" represents an individual's self-identified sexual orientation.
  • Several charts (e.g., on slides 15, 17, 18, etc.) reflect an analysis of more than 39,000 responses to open-ended questions. Royall & Company reviewed those responses and grouped similarly themed answers together into categories.
  • For charts reflecting responses to open-ended questions, the top 10 response categories are listed unless there were fewer than 10, in which case all response categories are listed.

The Dean of Students' office will soon form student working groups focused on the challenges and opportunities identified by the survey. If you are interested in participating in one or more of these student groups, please fill out this brief form. For other questions or comments on the MyVoice initiative, please email myvoice@bucknell.edu.

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