System Status Archive

This page provides current and archived status updates for Other


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Current Status
Other


Archived Status Alerts for Other


 TitleDescriptionSubmittedResolved
Voicemail Outage Late Thursday NightDear Campus Community, The university's voicemail system will be unavailable from 10:00 P.M. on Thursday, December 14, until 2:00 A.M. Friday morning, December 15, while it is being upgraded. During this time no one will be able to leave voicemail messages or access their voice mailbox. Greetings and saved messages will be transferred to the new system. All other phone functionality will be unaffected during the outage period. Questions or concerns may be directed to the Telephone Office at phoneoffice@bucknell.edu or by calling 570-577-1810.12/13/17 16:32 12/15/17 04:00
Voicemail Outage Early TuesdayDear Campus Community, The university's voicemail system will be unavailable from midnight to 4:00 A.M. early Tuesday morning, December 12, while it is being upgraded. During this time no one will be able to leave voicemail messages or access their voice mailbox. Greetings and saved messages will be transferred to the new system. All other phone functionality will be unaffected during the outage period. Questions or concerns may be directed to the Telephone Office at phoneoffice@bucknell.edu or by calling 570-577-1810.12/7/17 14:24 12/12/17 01:00
Notes...
Webprint is partially unavailableUploading to webprint is unavailable. Students have been able to email documents as attachments to webprint@bucknell.edu. We are working with the vendor this evening to resolve the issue. 12/7/17 20:33 12/8/17 10:44
Webprint still partially unavailableUploading to webprint is still unavailable. Students are able to email documents as attachments to webprint@bucknell.edu. We worked with the vendor this evening but could not resolve the issue but hope to have it resolved sometime tomorrow morning.12/7/17 21:33 12/8/17 09:57
CS Gold Unavailable at 8:30 AMCS Gold will be unavailable from approximately 8:30 to 10:30 am Monday, November 20 for routine maintenance.11/20/17 07:36 11/20/17 10:12
Concur TravelConcur Travel & Travel Profiles will be unavailable on Wednesday 15 November from 6 p.m. until midnight for scheduled maintenance. 11/13/17 09:24 11/14/17 16:00
Notes...
Telephone System MaintenanceLibrary and IT will be applying security updates to the university's telephone system from 12:01 am to 4:00 am on Tuesday, November 14. The Avaya Contact Center will not be available during this scheduled maintenance period. If you have any questions or concerns, please contact the Telephone Office at phoneoffice@bucknell.edu or call 570-577-1810.11/8/17 09:09 11/14/17 09:05
CANCELLED: Follow-Me Printing Outage, Monday 11/20 6AM-12PMCANCELLED: Description: There will be an upgrade to the Pharos print servers starting at 6:00 AM Monday, November 20 and ending at approximately 12:00 PM. During this time, Follow Me Printing and Webprint, will be unavailable. Printing to Canon printers may also be intermittent. This update represents continued improvements to our printing infrastructure. We appreciate your patience during this necessary scheduled maintenance.11/13/17 09:57 11/13/17 12:27
Telephone System MaintenanceLibrary and IT will be applying security updates to the university¿s telephone system from 12:01 am to 4:00 am on Friday, November 3. The Avaya Contact Center will not be available during this scheduled maintenance period. If you have any questions or concerns, please contact the Telephone Office at phoneoffice@bucknell.edu or call 570-577-1810. 11/2/17 08:51 11/3/17 09:17
Campus Voicemail System Down.We are experiencing an issue with our license server on the campus voicemail system. We are working with our vendor to address the issue and anticipate it coming back online shortly.10/30/17 12:20 10/30/17 12:27
Notes...
myBucknell and Related Systems Intermittently Available Early SaturdayDear Campus Community: Friday evening, October 27th, from 11:59 pm to 7:00 am Oracle Corporation will be performing quarterly patching to the databases that support production Banner and other Bucknell systems. This includes security patches that are necessary to protect Bucknell's data and operations. Access will generally not be affected during this time but there will be several short off-hours windows when Banner and related systems will be unavailable, including ancillary services such as Banner Web, myBucknell, NOLIJ, EPM/Hyperion, Cognos, and certain web forms that depend on data from Banner. We thank you for your patience during this scheduled maintenance period.10/20/17 14:17 10/28/17 08:00
Concur Travel & Expense SystemThe Concur system is currently unavailable. The vendor is aware of the issue.10/25/17 09:57 10/25/17 13:30
Telephone System UpdateDear Faculty and Staff: Library and IT will be applying security updates to the university's telephone system from midnight until 4:00 A.M. on Wednesday, October 25. The campus community may experience intermittent phone outages during this time. If the updates are not finished during this maintenance window, it will be completed between midnight and 4:00 A.M. on Thursday, October 26. Thank you for your understanding during this scheduled maintenance event. If you have any questions or concerns please contact the Telephone Office at phoneoffice@bucknell.edu or call 570-577-1810. Thank you!10/23/17 13:50 10/25/17 09:00
Notes...
Cognos OutageThe Cognos database is not accessible, and Cognos reporting will be unavailable until we can resolve the issue.10/17/17 16:20 10/17/17 17:00
Notes...
Gitlab unavailableThe Gitlab service (https://gitlab.bucknell.edu) is currently unavailable. We're currently looking into the issue.10/17/17 07:10 10/17/17 09:39
Events Unavailable 5PM Sunday 10/8 through noon Monday 10/9EMS will be undergoing routine maintenance Sunday 10/8 at 5 PM. We expect it to complete by Monday 10/9 at noon. During this time the Events calendar will not be available in myBucknell.10/5/17 11:52 10/9/17 12:00
Follow-Me Printing Outage, Monday 10/9 6AM-12PMThere will be an upgrade to the Pharos print servers starting at 6:00 AM Monday, October 9 and ending at approximately 12:00 PM. During this time, Follow Me Printing and Webprint, will be unavailable. Printing to Canon printers may also be intermittent. This update represents continued improvements to our printing infrastructure. We appreciate your patience during this necessary scheduled maintenance.10/2/17 12:07 10/9/17 12:00
WorldCat Discovery (library catalog) experiencing system degradationOur library catalog (WorldCat Discovery) is experiencing system degradation with intermittent access issues. If you find that your searches are unreliable, search WorldCat Local: bucknell.worldcat.org.9/20/17 11:20 9/21/17 09:40
Google Drive SlownessDear Campus Community: The campus is currently experiencing slowness and intermittent connectivity with Google Drive services. Google is aware of the issue and is addressing it. Thank you for your patience.9/7/17 10:59 9/11/17 09:32
Library WebsiteThe Library Website is experiencing intermittent outages. Please contact the Library Services Desk (library@bucknell.edu) if you need immediate library assistance. 9/5/17 16:18 9/5/17 19:38
SafeConnect issuesSome users may be experiencing issues with SafeConnect this evening. A slight change to the policy key agent resulted in some users being blocked incorrectly. We have reverted that change so the issue is largely resolved, but if students find that they are unable to access sites through bucknell.edu wireless, we suggest the following steps: *Restart your computer *Navigate away from any SafeConnect warning page by going to another web page *Use bucknell_guest wireless or a computer in a lab or the library We will update this status as more information is available. Thank you for your patience. 8/30/17 21:51 8/31/17 09:18
TableauTableau will be unavailable during an update from 12:00 pm until 1:00 PM on Tuesday August 22nd.8/22/17 11:55 8/22/17 12:53
Illiad outage Wednesday 8/11 9am - 1pmIlliad will be unavailable on Friday, August 11th from 9am to 1pm as we update to the latest version of the Illiad software. This update represents continued improvements to Illiad such as important security updates, performance improvements, bug fixes, and application enhancements. We appreciate your patience during this necessary scheduled maintenance.8/8/17 08:47 8/11/17 13:00
Some library services operating intermittently WorldCat and our library circulation system are experiencing intermittent connectivity issues. Our vendor is aware of the problem and is working on a solution.8/8/17 15:20 8/9/17 08:33
Online Service Interruptions This SaturdayDear Campus Community, Library and IT will be performing "disaster recovery" testing starting at 6:00 A.M. on Saturday. This event will affect services such as myBucknell, Banner, Moodle, Netspace, BUTV, and network printing. We expect this simulation to be completed by 6:00 P.M., although there is a possibility it may go longer. Since we can't predict exactly which services might be down and when, we ask you to please plan accordingly. Bmail services like email, calendaring, and Google Drive should not be affected during this maintenance period. We also do not anticipate any disruption to Bucknell's public facing web presence. We thank you for your continued understanding and patience during these scheduled events! If you have any questions or concerns, please feel free to contact Tech Support at techdesk@bucknell.edu or by calling 570-577-7777.8/2/17 14:49 8/5/17 22:00
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