System Status Archive

This page provides current and archived status updates for Other


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Current Status
Other


Archived Status Alerts for Other


 TitleDescriptionSubmittedResolved
Cognos OutageThe Cognos database is not accessible, and Cognos reporting will be unavailable until we can resolve the issue.10/17/17 16:20 10/17/17 17:00
Notes...
Gitlab unavailableThe Gitlab service (https://gitlab.bucknell.edu) is currently unavailable. We're currently looking into the issue.10/17/17 07:10 10/17/17 09:39
Follow-Me Printing Outage, Monday 10/9 6AM-12PMThere will be an upgrade to the Pharos print servers starting at 6:00 AM Monday, October 9 and ending at approximately 12:00 PM. During this time, Follow Me Printing and Webprint, will be unavailable. Printing to Canon printers may also be intermittent. This update represents continued improvements to our printing infrastructure. We appreciate your patience during this necessary scheduled maintenance.10/2/17 12:07 10/9/17 12:00
Events Unavailable 5PM Sunday 10/8 through noon Monday 10/9EMS will be undergoing routine maintenance Sunday 10/8 at 5 PM. We expect it to complete by Monday 10/9 at noon. During this time the Events calendar will not be available in myBucknell.10/5/17 11:52 10/9/17 12:00
WorldCat Discovery (library catalog) experiencing system degradationOur library catalog (WorldCat Discovery) is experiencing system degradation with intermittent access issues. If you find that your searches are unreliable, search WorldCat Local: bucknell.worldcat.org.9/20/17 11:20 9/21/17 09:40
Google Drive SlownessDear Campus Community: The campus is currently experiencing slowness and intermittent connectivity with Google Drive services. Google is aware of the issue and is addressing it. Thank you for your patience.9/7/17 10:59 9/11/17 09:32
Library WebsiteThe Library Website is experiencing intermittent outages. Please contact the Library Services Desk (library@bucknell.edu) if you need immediate library assistance. 9/5/17 16:18 9/5/17 19:38
SafeConnect issuesSome users may be experiencing issues with SafeConnect this evening. A slight change to the policy key agent resulted in some users being blocked incorrectly. We have reverted that change so the issue is largely resolved, but if students find that they are unable to access sites through bucknell.edu wireless, we suggest the following steps: *Restart your computer *Navigate away from any SafeConnect warning page by going to another web page *Use bucknell_guest wireless or a computer in a lab or the library We will update this status as more information is available. Thank you for your patience. 8/30/17 21:51 8/31/17 09:18
TableauTableau will be unavailable during an update from 12:00 pm until 1:00 PM on Tuesday August 22nd.8/22/17 11:55 8/22/17 12:53
Illiad outage Wednesday 8/11 9am - 1pmIlliad will be unavailable on Friday, August 11th from 9am to 1pm as we update to the latest version of the Illiad software. This update represents continued improvements to Illiad such as important security updates, performance improvements, bug fixes, and application enhancements. We appreciate your patience during this necessary scheduled maintenance.8/8/17 08:47 8/11/17 13:00
Some library services operating intermittently WorldCat and our library circulation system are experiencing intermittent connectivity issues. Our vendor is aware of the problem and is working on a solution.8/8/17 15:20 8/9/17 08:33
Online Service Interruptions This SaturdayDear Campus Community, Library and IT will be performing "disaster recovery" testing starting at 6:00 A.M. on Saturday. This event will affect services such as myBucknell, Banner, Moodle, Netspace, BUTV, and network printing. We expect this simulation to be completed by 6:00 P.M., although there is a possibility it may go longer. Since we can't predict exactly which services might be down and when, we ask you to please plan accordingly. Bmail services like email, calendaring, and Google Drive should not be affected during this maintenance period. We also do not anticipate any disruption to Bucknell's public facing web presence. We thank you for your continued understanding and patience during these scheduled events! If you have any questions or concerns, please feel free to contact Tech Support at techdesk@bucknell.edu or by calling 570-577-7777.8/2/17 14:49 8/5/17 22:00
Webcheckout Equipment Borrowing UnavailableWebcheckout is currently not available for making online equipment reservations. For assistance reserving equipment please contact the equipment desk at 570.577.7733 or equipdesk@bucknell.edu.7/24/17 16:11 7/25/17 08:28
Events (ems) outage Wednesday 7/19 4:30pm - 9:30pmEvents will be unavailable on Wednesday, July 19th from 4:30pm to 9:30pm as we update to the latest version of the EMS software. This update represents continued improvements to EMS such as important security updates, performance improvements, bug fixes, and application enhancements. We appreciate your patience during this necessary scheduled maintenance.7/19/17 10:33 7/19/17 20:36
A small number of telephones logged outA small number of telephones logged out on Saturday around 3am. Please call the Phone Office at 570-577-1810 or email phoneoffice@bucknell.edu if you need assistance, logging into your phones. 7/17/17 10:33 7/19/17 08:04
Eventmaster upgrade July 12th 9amThe EventMaster server will be unavailable during an upgrade from 10:00 AM until 12:30 PM on Monday, July 17th.7/11/17 16:18 7/17/17 12:30
BUTV (Philo) Intermittent AvailabilityThe campus is currently experiencing sporadic disruptions to cable programming through our Philo Roku boxes. TV programming can be resumed by simply selecting the Philo app from the Roku home screen and choosing the channel. Philo is aware of this issue and is working directly with Roku for a resolution. 6/14/17 16:56 7/14/17 10:45
Ezproxy upgrade, Friday 7/14 8AMOn Friday, July 14th at 8AM we will be switching to a new, upgraded EZProxy server. This new version will better support secure sites with online databases. EZProxy will be intermittently unavailable between 8 and 9AM as we make the switch to the new site. During this maintenance database access via ezproxy from off-campus will be unavailable. On-campus and VPN access will not be affected. 7/11/17 15:59 7/14/17 09:00
Tableau Server OutageThe Tableau Server will be unavailable during an upgrade from 9:00 AM until 12:00 PM on Tuesday, June 27.6/23/17 10:17 6/27/17 12:00
Notes...
Concur UnavailableCurrently the Concur system is allowing access but no activity is permitted. Attempts to access transactions and reports results in a system error. The issue has been reported and the vendor is working to find a fix. We apologize for the inconvenience and thank you for your patience. 6/20/17 08:52 6/20/17 14:40
Concur accessCurrently the Concur travel system is experiencing problems when "delegate" users attempt to switch user accounts. Individual users can access their own Concur account without issue. We have reported the problem to the vendor and they are working to resolve the issue as quickly as possible. You can monitor the status of the system directly at http://open.concur.com Thank you for your patience! 6/15/17 14:35 6/16/17 08:23
ArcGIS Server outage Sunday, June 11th to Thursday June 15thBucknell ArcGIS Server infrastructure will be unavailable from 8:00 AM Sunday, June 11th - 5:00 PM, Thursday June 15th as we update and reconfigure our infrastructure to support research and teaching efforts. Please be advised that any ArcGIS Online maps or apps that use *Bucknell-hosted* map services will be affected by this down time. If you are unsure about whether your ArcGIS Online maps or apps used *Bucknell-hosted* map services, please contact Luyang Ren at lr030@bucknell.edu Please note this will not affect your ability to access ArcGIS Desktop or ArcGIS Online. This update represents continued improvements to our ArcGIS infrastructure such as important security updates, performance improvements, and most importantly enhancements to its ability to support teaching and learning. We appreciate your patience during this necessary scheduled maintenance. A notice will be sent out when services are restored. 6/7/17 14:46 6/15/17 17:00
Problem with calling off campusWe are experiencing a problem with calling off campus. We have contacted Windstream and are looking into the issue6/7/17 15:43 6/9/17 09:28
gitlab currently unavailableThe Bucknell Gitlab server (https://gitlab.bucknell.edu) is currently unavailable. We are working to resolve the problem.5/31/17 20:46 5/31/17 20:59
Lynda.com Scheduled MaintenanceLynda.com will be unavailable from midnight to 3 am on Saturday May 20 for scheduled maintenance.5/19/17 10:47 5/20/17 08:00
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