System Status Archive

This page provides current and archived status updates for Other

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Current Status
OtherBUTV (Philo) Intermittent AvailabilityThe campus is currently experiencing sporadic disruptions to cable programming through our Philo Roku boxes. TV programming can be resumed by simply selecting the Philo app from the Roku home screen and choosing the channel. Philo is aware of this issue and is working directly with Roku for a resolution. Posted: Wednesday, June 14, 2017 at 4:56 PM

Archived Status Alerts for Other

Concur UnavailableCurrently the Concur system is allowing access but no activity is permitted. Attempts to access transactions and reports results in a system error. The issue has been reported and the vendor is working to find a fix. We apologize for the inconvenience and thank you for your patience. 6/20/17 08:52 6/20/17 14:40
Concur accessCurrently the Concur travel system is experiencing problems when "delegate" users attempt to switch user accounts. Individual users can access their own Concur account without issue. We have reported the problem to the vendor and they are working to resolve the issue as quickly as possible. You can monitor the status of the system directly at Thank you for your patience! 6/15/17 14:35 6/16/17 08:23
ArcGIS Server outage Sunday, June 11th to Thursday June 15thBucknell ArcGIS Server infrastructure will be unavailable from 8:00 AM Sunday, June 11th - 5:00 PM, Thursday June 15th as we update and reconfigure our infrastructure to support research and teaching efforts. Please be advised that any ArcGIS Online maps or apps that use *Bucknell-hosted* map services will be affected by this down time. If you are unsure about whether your ArcGIS Online maps or apps used *Bucknell-hosted* map services, please contact Luyang Ren at Please note this will not affect your ability to access ArcGIS Desktop or ArcGIS Online. This update represents continued improvements to our ArcGIS infrastructure such as important security updates, performance improvements, and most importantly enhancements to its ability to support teaching and learning. We appreciate your patience during this necessary scheduled maintenance. A notice will be sent out when services are restored. 6/7/17 14:46 6/15/17 17:00
Problem with calling off campusWe are experiencing a problem with calling off campus. We have contacted Windstream and are looking into the issue6/7/17 15:43 6/9/17 09:28
gitlab currently unavailableThe Bucknell Gitlab server ( is currently unavailable. We are working to resolve the problem.5/31/17 20:46 5/31/17 20:59 Scheduled will be unavailable from midnight to 3 am on Saturday May 20 for scheduled maintenance.5/19/17 10:47 5/20/17 08:00 Scheduled will be unavailable from midnight to 3 am on Saturday May 20 for scheduled maintenance.5/19/17 11:18 5/19/17 11:19
StarRez myHOME Housing Application UnavailableThe StarRez myHOME web application is currently unavailable. We are working to resolve the issue as soon as possible.4/16/17 17:32 4/16/17 18:54
Library catalog intermittently availableOur library catalog (including WorldCat, WorldCat Local, and WorldCat Discovery) is experiencing intermittent issues, affecting its reliability. Our vendor is working to resolve the issue.3/30/17 11:11 3/30/17 16:31
Library Power OutageThe Bertrand Library is experiencing power outages in some areas of the building. The library and the service desks are open, but some services may be limited. We will post an update when power is fully restored.3/16/17 10:05 3/16/17 14:55
BUTV Service DisruptionThe campus is currently experiencing issues with BUTV. We have notified our content provider and they are looking into the problem. Updates will be provided as we hear from them.3/16/17 13:50 3/16/17 14:55
Tech Support Telephone IssueDear Campus Community: We are experiencing intermittent issues with our Technology Support telephone line (570-577-7777) that is preventing us from answering live calls. As an alternative, we encourage you to either leave a voice message, send us an email at, or self submit a ticket at: Thank you for your patience.1/17/17 11:21 1/23/17 16:06
Library Catalog is UnavailableOur library catalog (including WorldCat, WorldCat Local, and WorldCat Discovery) is currently unavailable. Our vendor is working to resolve the issue. 1/18/17 10:09 1/18/17 11:16
Bucknell University Mobile App UpgradeSome content in the Bucknell University mobile app will be unavailable between 8:00 AM and 9:00 AM Friday morning 1/13/2017 while an upgrade is being performed.1/11/17 10:44 1/13/17 08:45
Macintosh Self-Service UnavailableDear Faculty and Staff: For our Mac users out there, Self Service will be unavailable from 9:00 A.M. on Wednesday, January 4 until 3:00 P.M. on Thursday, January 5 while server maintenance is performed. We apologize for any inconvenience and appreciate your patience during this scheduled service event. Questions may be directed to Tech Support at or by calling 570-577-7777. Thank you!1/4/17 08:18 1/5/17 15:00

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