System Status Archive

This page provides current and archived status updates for Other


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Archived Status Alerts for Other


 TitleDescriptionSubmittedResolved
Tableau MaintenanceOn Monday, March 18 from 7-8 AM, we will be performing maintenance on Tableau Server. While the system may appear to be available at this time, we ask that users avoid any usage of the system at this time.3/14/19 15:57 3/18/19 08:00
Generator Transfer Switch Testing - Mon, Mar 11th (Library & Trax)Facilities will be performing a test of the generator power transfer switches on Monday, March 11th to ensure the systems in the Library and Trax properly switch over in the event of a failure. The Library test will be run at 6am and will not affect the power in the building. The Trax test will be run at 7am and also will not affect the power in the building. Only the areas protected by the generators will be involved in this event and our redundant UPSs will ensure power remains constant should there be an issue with the switch over.3/8/19 08:30 3/11/19 08:00
TurnitinTurnitin Global (accessed via Moodle) is currently experiencing a service outage and is working on a solution. Updates can be found at: http://turnitin.status.io/ or https://twitter.com/TurnitinStatus 2/15/19 15:38 2/16/19 08:33
Tableau Server UpgradeOn Thursday, February 14 from 5-7 PM, we will be performing a major upgrade to Tableau Server. While the system may appear to be available at this time, we ask that users avoid any usage of the system at this time.2/12/19 09:56 2/14/19 19:00
Notes...
Webprint issuesUsers may see unusable print results when they upload files through webprint.bucknell.edu. We are working on a solution but print jobs that go directly through the print queue from a lab computer are printing correctly. If the print job that you've uploaded to webprint doesn't print correctly, try again by printing using the File>Print option from a lab computer and choosing BUBW on pharos-ps1-prd or BUColorPrint on pharos-ps1-prd for your printer. 1/25/19 14:26 2/7/19 09:52
Brief Webprint outage at 12:05 todayWe need to update drivers to resolve some printing issues. Uploading to Webprint will be down for about 10 minutes but printing directly through the print queues from the lab computers will continue to work.1/25/19 11:13 1/25/19 12:15
Lynda.com UpgradeLynda.com (online learning) will be unavailable due to a routine vendor upgrade on January 23 beginning at 6:00 am. The upgrade may last as long as 24 hours.1/22/19 16:54 1/23/19 12:47
IT Maintenance Scheduled for Tuesday NightDear Campus Community, Prior to the spring semester starting, we need to schedule one additional outage window for system maintenance. It will be from 7:00 P.M. to midnight on Tuesday, January 8. Examples of affected services include but are not limited to myBucknell, printing, Moodle, VPN, and voicemail. Periodic network and campus telephone service interruptions should be expected as well. Bmail and associated services, Workday, and Banner will remain accessible using the following URLs: Bmail: https://mail.google.com/a/bucknell.edu/?AuthEventSource=SSO Workday: https://www.myworkday.com/bucknell/d/home.htmld Banner 9 Admin: https://appnav-prod.ec.bucknell.edu/applicationNavigator Banner Self Service / SSB / Web: https://ssb-prod.ec.bucknell.edu/ssomanager/saml/login?relayState=/c/auth/SSB Feel free to direct questions regarding this outage to Tech Support at techdesk@bucknell.edu or by calling 570-577-7777. Thank you for your understanding during this scheduled maintenance event!1/4/19 14:29 1/9/19 02:00
Gitlab (https://gitlab.bucknell.edu) OutageGitlab will be unavailable on Monday, 1/7, from 8am to noon while we perform some maintenance and an upgrade. We apologize for any inconvenience.1/7/19 07:52 1/7/19 10:19
Self Service for Macintosh UnavailableCurrently, the Self Service application for Bucknell-owned Macintosh computers is unavailable. Self Service is an application that allows access to various software packages for installation on university-owned Macintosh computers. Our staff are working to resolve the issue as soon as possible.1/2/19 15:11 1/4/19 13:26
IT Maintenance Scheduled for Wednesday, 12/19 - extended until 8pmDear Campus Community, There will be intermittent outages affecting several online services from 6:00 A.M. until 8:00 P.M. on Wednesday, December 19. Examples include but are not limited to myBucknell, printing, Moodle, VPN, and voicemail. There will also be periodic network interruptions on campus. Bmail and associated services, Workday, and Banner will remain accessible from off-campus throughout the outage using the following URLs: Bmail: https://mail.google.com/a/bucknell.edu/?AuthEventSource=SSO Workday: https://www.myworkday.com/bucknell/d/home.htmld Banner 9 Admin: https://appnav-prod.ec.bucknell.edu/applicationNavigator Banner Self Service / SSB / Web: https://ssb-prod.ec.bucknell.edu/ssomanager/saml/login?relayState=/c/auth/SSB Any questions regarding this outage may be directed to Tech Support at techdesk@bucknell.edu or by calling 570-577-7777. Please note Tech Support will be closed starting at the end of the day on Friday, December 14, and will reopen on Wednesday, January 2. To report a technology emergency during this time please contact Public Safety at 570-577-3333. 12/12/18 16:36 12/19/18 20:00
Network Cabling Improvements - Botany, Trax & Kress 12/19/18The networking department will be performing some maintenance on the fiber optic cables that are feeding the network switches in the Botany building, Trax and Kress on December 19th beginning at 7am. This maintenance will take about an hour per floor. During that time, network access will be limited or unavailable on the floor being upgraded. We are anticipating the work will be completed by 1pm. Both wired and wireless networks will be affected by this maintenance. If you have any issues that persist past this maintenance event, please contact the techdesk for assistance. 12/14/18 15:31 12/19/18 13:00
Tableau Server OutageTableau Server will be unavailable on Wednesday, December 12 from 5:00 PM to approximately 6:00 PM for scheduled maintenance.12/12/18 11:31 12/12/18 18:00
ILLiad/"Get It" scheduled maintenanceILLiad (our system for interlibrary loan and book acquisitions/"Get It") will be unavailable from 6-7 am on November 14 for scheduled maintenance. 11/8/18 16:19 11/14/18 07:00
Duo Phone Call Authentication Not WorkingWe have had numerous reports of individuals being unable to authenticate with Duo phone calls. We have entered a ticket with the vendor and will update as soon as we have more information. Duo "push" and other token authentications appear to be functioning normally.11/5/18 10:42 11/5/18 12:07
Cognos - Intermittent Availability Wednesday, 10/17 5-7PM2 of the 4 Cognos Prod servers will be moved to new virtual servers Wednesday evening. There will be intermittent availability of the system during this time.10/12/18 15:03 10/17/18 19:00
Duo MFA outageUsers attempting to log in receive an "Unknown Error" after entering their username & password when logging in through the Central Authentication Service10/16/18 11:09 10/16/18 13:06
Notes...
Network Connectivity Issue to Cognos & BDWCurrently troubleshooting networking issues to Cognos and the BDW. Both systems are currently inaccessible.10/8/18 07:40 10/8/18 11:32
Mac Self Service outage Oct 6SUMMARY: Between 8 am and 5pm Saturday, October 6th, Self Service will be unavailable on Apple computers. During this time you will not be able to install software on your Bucknell issued Apple computer. FULL DESCRIPTION: We will be upgrading our JAMF Software Server to the most recent version of the software. As we perform this scheduled work, University provided software for Apple computers will not be available for you to install on your Apple computers. Once work is completed, all services will be restored. As always, if you have any questions, please contact the Tech Desk at (570) 577-7777 or techdesk@bucknell.edu10/3/18 13:56 10/6/18 11:30
Library system outageAll OCLC services, including WorldCat Discovery (our library catalog) and WorldShare (our circulation systems) are currently down. OCLC is working on a resolution.9/27/18 13:36 9/27/18 14:32