Param Bedi

ParamVice President for Library and Information Technology

Contact Information
219 Bertrand Library

Param Bedi is the Vice President for Library and Information Technology at Bucknell University. He joined Bucknell in January 2008. Param is the chief strategist and visionary for comprehensive library/information technology planning and implementation, in support of the University's mission. He provides leadership in creating an environment that energizes and extends library and technology support for the learning, teaching, scholarly, and administrative needs of students, faculty, and staff. He advises on all policy and investment decisions related to technology and library, working in close collaboration with the President, administration, faculty, students, and University departments. He leads an 85 staff member organization at Bucknell.

Param also serves on the editorial board for the Bucknell University Press. He also serves on the board of Keystone Initiative for Network Based Education and Research, KINBER. KINBER is a non-profit coalition of Pennsylvania's education, research, healthcare, economic development and other non-profit based communities. KINBER is lighting the way for new and innovative partnerships for its anchor institutions and members in the realms of digital resources, regional peering, telemedicine, high performance computing and network-centric information technology applications. Members will benefit from enhanced access to regional, national, and global research and educational networks with "built-in" opportunities for collaborations between members. Prior to joining Bucknell University, Param served as Vice President for Technology and Library and chief information officer at Arcadia University in Glenside, Pa., near Philadelphia since 1999. At Arcadia, he also taught courses in finance, management information systems, math, and educational technology as an adjunct faculty member since 1992. He received his MBA in Finance and an M.S. in Management Information Systems from Temple University.

Chris Bernard

ParamChief Information Security Officer

Contact Information
108 Computer Center

Chris Bernard is the Chief Information Security Officer for Bucknell University and is responsible for developing and driving the strategy for securing Bucknell's information assets and assisting you in protecting YOUR data! Chris joined the Bucknell Library and Information Technology team in May 2016.

In addition to developing the overall strategic information security plan, Chris participates in numerous other leadership capacities across campus including new technology reviews and supporting technology improvements to ensure the integration of security into these technologies. Chris also participates in Educause's Higher Education Information Security Council (HEISC) and is a member of InfraGard, a partnership between the FBI and the private sector.

Chris has 8 years' experience in higher education at Miami University in Oxford, Ohio overseeing Information Security, Telecommunications, Networking, Classroom Technology, Data Center and Field Services as well as 3 years as an adjunct faculty member in Computer Programming and Gaming. He also has over 20 years' experience in corporate environments including banking and finance, manufacturing, healthcare and consulting.

Chris currently holds several security certifications including Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), and Law of Data Security (GLEG). Chris also holds a Master's in Business Administration degree from Xavier University and is currently pursuing his Ed.D in Educational Leadership from the University of New England.

Matt Gardzina


Director, Digital Pedagogy and Scholarship

Contact Information
313 Bertrand Library

Matt is responsible for providing leadership, direction, planning, and oversight for the wide-range of outreach, consultation, instruction and support programs of the Digital Pedagogy and Scholarship team.

Matt came to Bucknell from The College of Wooster where he served as the Director of Instructional Technology. Prior to his time at Wooster he managed the Academic Technology group within Information Technology Services at Washington & Jefferson College. From 2004-2006 he served as an Academic Technology Consultant in the Center for Instructional Technology at Duke University, where he helped implement the Duke iPod project. Before his arrival at Duke, he was a faculty member at Cary Academy, an independent school in North Carolina established by the founders of SAS software as a model school for the integration of technology and learning. He also helped establish a technology program for Wake County high school students. Matt earned a B.A. in history from St. Lawrence University and an M.A. in European history from The Catholic University of America.

Dan Heuer

DanHead of Discovery and Access Services

Contact Information
117 Bertrand Library

Dan Heuer began working at the Bertrand Library in 2009 after finishing his M.A. in American Literature from Bucknell University. He also holds a B.S. in geology and has filled all requirements for a B.A. in Spanish from Bucknell. Dan began his library career in interlibrary loan and has taken on more responsibilities as the years have progressed. He now serves as head of discovery and access services. Dan is responsible for the full life-cycle of library resources, both print and electronic, and he works directly with colleagues to ensure the maximum usefulness of the library collection. He works with librarians, faculty, and staff in the development and implementation of collection development strategies and coordinates the expenditure of the library's materials budget. He supervises staff members responsible for acquisitions, cataloging, electronic resources, periodicals and serials, access services and interlibrary loan, and he serves as a core member of the University's copyright team.

Kathleen McQuiston

ParamDirector, Research Services and Information Literacy

Contact Information
109 Bertrand Library

As Director, Research Services and Information Literacy, Kathleen McQuiston provides leadership, direction, planning, and oversight for the wide-range of outreach, consultation and instruction programs provided by Research Services librarians as they teach information literacy and technological competency skills to students in the classroom and through one-on-one research consultations. In addition to providing information resources to support the curriculum, Bucknell librarians also partner with faculty about how to use these resources effectively to meet student learning goals. 

A graduate of the University of the Sciences in Philadelphia with a B.S. in Toxicology, Kathleen also earned an M.S. in Library and Information Studies from Drexel University.

Stephen O'Hara

SteveDirector of Technology Services

Contact Information
218 Bertrand Library

Stephen joined Bucknell in April 2016 as the Director of Technology Services.  He provides leadership and strategic planning for Classroom and Lab Support, Equipment Desk, Event Support, and Technology Support.

Prior to joining Bucknell, Stephen held various levels of Information Technology leadership roles in a number of Fortune 500 companies.  Stephen holds a Master of Business Administration from Rutgers University and a Bachelor of Science from Pennsylvania State University. 

Isabella O'Neill

IsabellaHead of Special Collections and University Archives

Contact Information
28 Bertrand Library

The mission of Special Collections/University Archives is to collect, preserve, and provide access to the historical records of Bucknell University and the Bertrand Library's collection of rare and unique materials. Special Collections/University Archives is a public service point in the Bertrand Library that provides research assistance, instruction for classes, and access to its collections. Collection building is intentional with the goal to support faculty research and student learning that occurs in an environment where students can work hands-on with rare and unique books and other materials. Among other duties, Isabella is managing the long term project of establishing the university archives program and bringing access to this collection.

Beginning her career in public libraries, Isabella came to Special Collections/University Archives with prior experience managing several Bertrand Library services and collection areas: research, instruction, government information, assessment, and student outreach. She has an undergraduate degree in English literature and received her Master of Science in Library Science from Drexel University.

Mark Yerger

MarkChief Technology Officer

Contact Information
109 Computer Center

Mark provides leadership and direction for cross-L&IT strategic planning, budgeting, project portfolio management, and assessment as well as strategy and oversight for enterprise applications, the data center, networking, and telecommunications. In this capacity, Mark is actively involved in many cross-campus project, collaboration, and governance activities related to enabling L&IT transformational initiatives and broader University strategic priorities.

Before coming to Bucknell, Mark worked as an independent consultant in retail and pharmaceuticals, where he led enterprise level project management efforts. Mark is a certified Project Management Professional (PMP), holds a Master's of Business Administration in Finance and Information Systems from Drexel University, a B.S. in Business and Economics from Susquehanna University, and is graduate of the EDUCAUSE Leading Change Institute.