B-bill: FAQ

• Check your balance.
• View your bill.
• Make an online payment using your checking or savings account.
• View your payment history.
• Store your payment methods for quick and easy payment.
• Provide permission to others to view your bill and make payments.
• Receive email/text notifications of important billing information.

B-bill offers secure, convenient and reliable 24/7 billing account access. B-bill is also a key component of our campus greening initiative. Several University applications and processes, including admission and class registration, are electronic, too. 

Yes. Bucknell has partnered with TouchNet Information Systems, a leading provider of secure electronic billing and payment solutions. TouchNet has been providing electronic payment solutions to the University since 2007, and it is a preferred partner with Bucknell’s enterprise system.

Use the appropriate link below:

Student login
Authorized user login
Faculty and staff login

B-bill will use your official Bucknell email address to communicate with you. You can also add an alternate email address to your profile within B-bill. You will receive communications at both addresses.

B-bill is Bucknell’s official billing method. If you want a paper copy of your account statement, you may print a copy from within B-bill.

B-bills are issued twice per year in July and December, with payments due in August and January. 

Additional statements for personal charges, including the bookstore, Student Health and other miscellaneous charges are available on a monthly basis during the academic year.

Students, faculty and staff (including authorized users) will receive email notifications when new bills are available.

Yes. Update your communication settings under "My Profiles" within B-bill to enable text notifications.

Please note: Text messages may be sent during the overnight hours.

Yes. You can create authorized users who can view your account and make payments. Once logged in to B-bill, click "Authorized Users" and enter the required information. Once complete, an e-mail notification will be sent to your authorized users with login instructions.

Yes. However, federal privacy regulations prohibit Bucknell from releasing financial information to parents without student consent. Therefore, students will need to authorize their parents or others to view their account and make online payments.

We recognize that many parents play a significant role in the financial support of their student’s education.

However, our billing relationship is with the student, and privacy laws prohibit us from releasing financial information to parents without student consent.

Once your student authorizes you to access B-bill, you will receive notifications as new bills are available to your email account on record within B-bill.

Go to the B-bill login page, click the "Authorized User Login" link, and follow the instructions for "Forgot Your Password."

Contact Bursar Services at bursar@bucknell.edu or 570-577-3733.

B-bill/General billing: 570-577-3733 bursar@bucknell.edu    
Bookstore: 570-577-1128 bookstore@bucknell.edu    
Bucknell Dining: 570-577-1240 dining@bucknell.edu    
Parking issues: 570-577-3333 publicsafety@bucknell.edu    
Financial aid: 570-577-1331 finaid@bucknell.edu    
Greek room/board/dues: 570-577-1638  
Library fines: 570-577-1882 circdesk@bucknell.edu    
Meal plan billing: 570-577-3733 bursar@bucknell.edu    
Room/housing damages: 570-577-1195 housing@bucknell.edu    
Shuttle services: 570-577-1953 studenttransit@bucknell.edu    
Student fines: 570-577-1634 lmarrara@bucknell.edu    
Student health insurance: 570-577-1159 ajo004@bucknell.edu 
Bucknell Student Health: 570-577-1401
Ticket sales: 570-577-1000 tickets@bucknell.edu   

The account activity screen displays charges and payments on a term-by-term basis. You may find this functionality useful if you are looking for a specific transaction or need information about a previous semester’s charges.

However, please note that payments are applied to the oldest term balance, regardless of the payment date. Therefore, some payments applied to a previous term’s balance may be listed in a more recent term.

The sum of term balances on the Account Activity screen equals your current balance. To simply review your payment history we suggest using the payment screen.

The negative balance represents a credit or excess payment on your account that may be refundable to you. Please see the Credit Balance Refund Policy for more details.

If you made a payment, received Federal aid or had any activity on your account during a billing cycle, you may receive a bill that shows this activity resulting in a zero or credit balance. No payment is necessary. This statement is for your records only.

Communication about updating passwords and account information, Authorized User information, payment confirmation, and issuance of a new bill will come from campuspayments@touchnet.com.

Replies to an email from campuspayments@touchnet.com will go to bursar@bucknell.edu.

The payer is the only individual who can see the memo. This memo field is only viewable from the Payment History screen by selecting “show only payments made by me” under “select a payer.”

Only the user who established the payment method can view the details. In the interest of security and privacy, each authorized user is assigned a separate login name and password to access their account and payment history.

B-bill provides fast, convenient and secure online payment options, including

• Electronic check (checking or savings account).
• Credit Card using PayPath (convenience fee applies)
• International payments — B-bill offers the opportunity to make international payments through TransferMate. For more information on international payments, visit International Student Payment.

• Cash and paper checks payments are also accepted. Paper checks should be made payable to “Bucknell University” at the Bursar Services address below. Be sure to include the student's Bucknell ID number on the check. 

  Bucknell University Bursar Services

  1 Dent Drive

  Lewisburg, PA 17837

  A penalty fee of $25 is charged by Bucknell for any check or online payment returned by the payer’s bank.

  You can also visit Bursar Services at 108 Marts Hall to make in-person payments by personal check, money order, cashier’s check or cash.

Please contact Bursar Services at bursar@bucknell.edu for wire transfer instructions.

Yes, when you make an online payment using B-bill, you will receive an email confirmation of your payment.

If an authorized user makes a payment, both you and the authorized user will receive an email confirmation. You can view your B-bill account 24 hours a day to see real-time charges and payments

The service fee of 3% and/or $3 minimum and 4.25% and/or $3.00 minimum for Int’l CC, are the amounts established by the credit card processor, TouchNet PayPath Service. This fee covers the credit card transaction fees charged by the credit card companies.

Yes, an increasing number of schools are collecting service or convenience fees for credit/debit card transactions. These fees offset the merchant fees imposed by the credit card companies. This allows us to offer the service of credit card payments.

You may make payment via electronic check (ACH) or paper check and not incur the service fee. Checks can be mailed to:

Bucknell University
Bursar Services
One Dent Drive
Lewisburg, PA 17837
 

The service fee is non-refundable, even if the payment to which it relates is canceled, credited, or charged back.

No, the service fee is charged by a third-party company, TouchNet, and it will not show on your Bucknell B-bill student account and student account statement.

You will see two separate transactions on your credit card statement: one for the B-bill student account payment, and one for the service fee.

Yes. In fact, if you are unable to pay in full by the due date, you must sign up for Bucknell's Monthly Payment Plan. 
View the Bucknell Monthly Payment Plan 

If full payment is not received by the due date, you are subject to a late payment fee of 1% of the amount past due will be assessed. Past-due balances will result in the temporary suspension of Bucknell charge privileges. In addition, a financial hold may be placed on your account with the subsequent withholding of online class registration, future enrollment, transcripts and diplomas if your account is not paid in full.

Students are encouraged to contact Bursar Services to discuss any special circumstances surrounding an outstanding account balance.

View Bucknell’s refund policy.

Yes. Log in to B-bill, select eRefunds, and create a direct deposit bank account to which the refund will be deposited. You may then request a refund of your credit balance using the Request a Refund form under B-bill in myBucknell.

No, unless you plan to receive a reimbursement from your accommodation account resulting from overpayment. eRefunds is not used for the reimbursement of business expenses.

Registration materials must be returned to the Registrar’s Office and class schedules approved by the dean before a bill is issued. The initial bill is usually for tuition and fees. Room and meal charges will be billed upon completion of room assignment and meal plan enrollment. Any additional questions should be directed to Bursar Services at 570-577-3733.

It is suggested that the student photocopy their letter of notification. This letter should include:

1. The scholarship name.
2. The amount of the award.
3. The period of time covered by the award (i.e. fall semester, spring semester, the academic year).
4. The student’s name.
5. The student’s Bucknell ID number.

Any information missing from the letter may be written in by the student. This photocopy should be mailed with the bill to:

Bursar Services
Bucknell University
108 Marts Hall
Lewisburg, PA 17837

The services of various banking institutions are available locally, some within easy walking distance of campus.

In addition, two ATMs, one for Service 1st Federal Credit Union and another for M&T Bank, are located in the Elaine Langone Center on campus. Limited check cashing services may be available at Bursar Services on campus, but the University reserves the right to discontinue or charge for this service at any time.

Whether students bank in Lewisburg or at home is a matter of personal preference. However, it is recommended that they have their own checking accounts. Students who will be working on campus should note that all pay is direct-deposited by the University into whatever account the student designates at the time of hiring.

Yes, every undergraduate student is required to have their own medical insurance. If the student is covered by their own insurance, they may waive the University-approved plan. Students will receive information regarding the University-sponsored plan through a summer mailing. All international students must purchase the University-approved plan, regardless of any other coverage that they may have.

A financial hold is placed on your account as a result of a past-due balance and includes the subsequent withholding of online class registration, future enrollment, transcripts and diplomas, as well as Bucknell charging privileges, if your account is not paid in full.

Students are required to contact Bursar Services to discuss any special circumstances surrounding an outstanding account balance.

You can still make payments to a Bucknell billing account.

Add money to your Campus Dollars or Dining Dollars here.

No, but we encourage you to consider purchasing tuition refund insurance from one of the many commercially available providers.