Bucknell.edu FAQ

• How do we request changes or additions to our new web pages?

  During the first month or two after launch, the web team needs to focus on fixing bugs and ensuring that the site works correctly. Please do not contact Communications to request non-critical changes during this time.

  For critical changes, use our online form.

  Web update request form

  Critical Changes

  Critical changes include:

  • Factual errors that affect the operation of your office (incorrect dates or phone numbers, broken links, etc.)

  Non-critical Changes

  Non-critical changes include:

  • Site organization (page hierarchy, page order, etc.)
  • Word choices
  • Photo changes
  • Extra spaces between paragraphs

   

   

• Will we be able to update our own pages?

  Yes! Interested campus offices will receive training this spring in Drupal, our new website content management system and be able to update most pages related to their department or office.

  Changes to top-level pages still need to be submitted via our web update request form.

  All requests for new pages will be reviewed by the Digital Governance Committee and evaluated according to the University website goals and content criteria.

   

• How can I make comments or ask questions about the new website?

  Communications wants to hear from you! You can share your feedback or get answers in scheduled meetings with your Communications representative; at special events with the Communications team; and via an online form.

  Communications will host two on-campus events this fall to give you a chance to ask questions and offer feedback in person. Keep an eye on the Message Center and the blog for details!

   

• The new site is organized differently. Why?

  The old website was structured by the University's organizational structure.

  The new website focuses on user experience. It's organized by topics relevant to our main audiences — prospective students, current students, alumni, parents and donors, to name a few. The information is still there, it's just a lot easier to find for the people who need to find it.

   

• How do I find University events?

  Communications is working with Events Management to release enhanced calendar functionality as soon as possible. This will be a great resource — and a big improvement over what we offered on the old website — so stay tuned!

   

• What if our faculty and staff listings are incorrect?

  Faculty and staff contact listings are pulled dynamically to the website from Workday. Communications and Human Resources are aware that some employee data needs to be corrected within Workday.

  If your title is not accurate, or if your department's faculty or staff page is incorrect, please contact Human Resources.