About L&IT

Strategic Plan, Initiatives & Governance

Library & Information Technology will address strategic goals and initiatives to position ourselves well for the implementation of Bucknell's Strategic Plan.

Learn more

Where to Find Us

Contact information for our offices, service desks and department is below. If you are looking for a particular person, check the Staff Directory.

View the L&IT staff directory

Office Hours
Mon.–Fri. 8:30 a.m.–4:30 p.m.

Offices & Service Desks

 

Library & Information Technology Office, Bertrand Library
220 Bertrand Library
1 Dent Dr.
Bucknell University
Lewisburg, PA 17837
Phone: 570-577-1557
Fax: 570-577-3313

Technology Desk
570-577-7777
techdesk@bucknell.edu

Library Services Desk
570-577-1462
library@bucknell.edu

Digital Pedagogy and Scholarship
570-577-3159
dps@bucknell.edu

Interlibrary Loan
570-577-1463
illdept@bucknell.edu

Equipment Services
570-577-7733
equipdesk@bucknell.edu

Special Collections/University Archives
570-577-3101
scua@bucknell.edu

Library & Information Technology Office, Computer Center 
101 Computer Center
1 Dent Dr.
Bucknell University
Lewisburg, PA 17837
Phone: 570-577-1795
Fax: 570-577-1790

Circulation Desk
570-577-1882
circdesk@bucknell.edu

Phone Office
570-577-1810
phoneoffice@bucknell.edu

Technology Training
570-577-7777
techtrain@bucknell.edu

Classroom & Event Support
570-577-7777
classroomsupport@bucknell.edu

Systems Integration
570-577-1795
systems-integration@bucknell.edu
 

 

Department Directory

Business & Project Services
The Business & Project Services team plans, manages and aids in the assessment of projects and initiatives from across the organization. Their work includes the initial evaluation and routing of new requests, cross-L&IT portfolio management, project management and facilitation of project-based administrative and academic governance. The team also supports the day-to-day procurement processes for L&IT including purchasing approvals and vendor contract management as well as the annual capital and operating budget processes.

Lisa Veloz
Director, Business & Project Services
lveloz@bucknell.edu
570-577-1796

Classroom & Event Technology Support
Classroom & Event Technology Support provide media and computing solutions for campus labs and classrooms. The team also supports special events on campus. 

Cindy Ray
Assistant Director, Classroom Technology Support
rayc@bucknell.edu
570-577-1092

George Lincoln
Director, Events Technology Services
lincoln@bucknell.edu
570-577-1037

Collection Development & Access Services
Collection Development & Access Services supports the development of the library’s collections and access to those collections. We provide collection management, coordination and strategic planning to support the curricular and scholarly information needs of the Bucknell University community. We also provide access to the collections of other libraries via interlibrary loan. 

Dan Heuer
Head of Discovery & Access Services 
rheuer@bucknell.edu 
570-577-3249

Digital Pedagogy & Scholarship
Digital Pedagogy & Scholarship supports faculty and student use of technology in teaching and research, with a particular focus on the application of technology to improve teaching and learning. 

Todd Suomela
Associate Director, Digital Pedagogy & Scholarship
tes023@bucknell.edu
570-577-3232

Enterprise Technologies 
Enterprise Technologies supports Bucknell’s enterprise-wide applications as well as the platforms and technologies on which they run and the data they use.

Kevin Willey
Executive Director, Enterprise Technologies
kcw011@bucknell.edu
570-577-3208

Solutions Development
The Solutions Development team designs, builds and manages the custom-developed systems and services within L&IT, including web applications and integrations. 

Chuck Gerst
Assistant Director, Enterprise Technologies
crg010@bucknell.edu
570-577-1352

Networking & Telephony
Networking and Telephony provides support for the campus wired and wireless network infrastructure and security, as well as phone switch and phone and voicemail services and wiring projects. 

Stephanie Farnsworth
Assistant Director, Enterprise Technologies
sdibello@bucknell.edu
570-577-1970

Systems and Operations
The SysOps team manages the platforms and underlying technologies upon which Bucknell’s systems run, including operating systems, storage, Cloud, authentication, and Software-as-a-Service (SaaS) solutions. 

Jennifer Harper
Associate Director, Enterprise Technologies
jharper@bucknell.edu
570-577-1795

Data Analytics
Data Analytics supports Bucknell’s data initiatives including data management, reporting, visualization, analysis, and the Bucknell Data Warehouse (BDW).

Ken Flerlage
Assistant Director, Enterprise Technologies
ken.flerlage@bucknell.edu
577-570-1270

Research Services & Information Literacy
Research Services & Information Literacy provides a variety of information services, including collaborating with faculty to design and deliver subject- or course-specific information literacy instruction and offering students individualized information research appointments and reference assistance at the Research Help consultation area and Library Services Desk. 

Jill Hallam-Miller
Director, Research Services & Information Literacy
jbhm001@bucknell.edu
570-577-2055

Special Collections/University Archives
Special Collections/University Archives is responsible for the collection, preservation, security, organization and availability of rare and archival materials to support the academic mission and administrative functions of the University.

Isabella O'Neill
Head of Special Collections/University Archives
scua@bucknell.edu
570-577-3101

Technology Support
Technology Support provides front-line computing support to faculty, staff and students via the Tech Desk, Tech Desk Advanced Support and the Technology Support call center. 

Mary Ann Burkland
Associate Director, Technology Support
burkland@bucknell.edu
570-577-1597

Library & Information Technology

Location

Bertrand Library