Jimmy Chen

Education

• PhD, Supply Chain and Information Systems, Pennsylvania State University, 2014.
• MBA, Supply Chain Management & Finance, SUNY Buffalo, 2006.
• BS, Naval Architecture and Ocean Engineering, National Taiwan University, 2000.

Recent and Representative Publications

Chen, C., Optimizing Jumper Notification Timing to Minimize Vaccine Waste and Requester Waiting Time. Decision Analysis. 

Chen, C., (2025) Telehealth utilization among Medicare beneficiaries: disparities and pathways to equity. International Journal of Healthcare Management. https://doi.org/10.1080/20479700.2025.2565739

Chen, X., Chen, C., (2024) Ethical Challenges for Same-Day Delivery Contractors. International Journal of Ethics and Systems. https://doi.org/10.1108/IJOES-07-2024-0208

Chen, C., (2022) Fulfillment lead time and capacity decisions under demand chasing. INFOR: Information Systems and Operational Research. 60(4), 491-504. https://doi.org/10.1080/03155986.2022.2085944

Lu, Y., Chen, C., (2021) Shipment sizing for autonomous trucks of road freight. The International Journal of Logistics Management. 32(2), 413-433. https://doi.org/10.1108/IJLM-01-2020-0052

Chen, C., Thomas, J. D., (2018) Inventory Allocation in the Presence of Service-Level Agreements. Production and Operations Management. 27(3), 553-577. https://doi.org/10.1111/poms.12814

Chen, C., (2018) A review and analysis of service level agreements and chargebacks in the retail industry. The International Journal of Logistics Management. 29(4), 1325-1345. https://dx.doi.org/10.1108/ijlm-09-2016-0205

Recent Courses Taught

• ANOP 270, Data Visualization for Business Analytics.
• ANOP 102, Spreadsheet Modeling & Data Analysis.
• ANOP 202, Operations Management.
• MGMT 290, Management in a Global, Societal & Cultural Context.
• ANOP 400, Business Analytics Practicum.
• ANOP 301, Global Supply Chain Management.

Awards and Honors

• The Lindback Award for Distinguished Teaching, Bucknell University, 2025