Rich Robbins
About Rich Robbins
A native of nearby Bloomsburg, Associate Dean Rich Robbins received his Ph.D. in Social Psychology from the University of Nevada, Reno and served as a behavioral sciences faculty member before moving into higher education administration and adjunct teaching since 1996. He has developed academic advising programs at two separate institutions and headed advising programs at four institutions, receiving the NACADA/ACT Outstanding Institutional Advising Award in 1998 while at Washburn University in Kansas and the NACADA (National Academic Advising Association) Research Grant Award in 1999. He has served as Chair of the Kansas Academic Advising Network, Chair of the NACADA Research Committee, Chair of the NACADA Summer Institute Advisory Board, Chair of the NACADA Assessment Institute Advisory Board, and has been a member of numerous NACADA task forces, advisory boards, and committees including the NACADA Council and NACADA Executive Board of Directors. He was a facilitator at the first two NACADA Administrators' Institutes, served as a faculty member at the 2005-2016 Assessment Institutes (chair from 2011-2012) and the 2006-2015 NACADA Summer Institutes (chair from 2007-2008) and also served as a faculty member at the first two NACADA Research Symposia in 2009 and 2010. He taught “introduction to Academic Advising” and “Administration of Academic Advising” in the Kansas State University on-line master’s degree program from 2012 through 2018, and has been the NACADA representative on the Council for the Advancement of Standards in Higher Education (CAS) since 2012.
Dean Robbins has over 160 presentations at professional conferences and numerous book reviews and articles. He served as editor for the 2004 NACADA monograph “Giving Advice to Students: A Road Map for College Professionals,” is co-author of the 2005 “NACADA CD Guide to Assessment in Academic Advising” as well as the 2010 revision, and authored the chapter "Evaluation and Assessment of Career Advising" in the 2009 NACADA/Jossey-Bass publication “Handbook of Career Advising.” He is also the author of the chapter "Generating Scholarship from Theory and Previous Research" in the 2010 NACADA Monograph “Scholarly Inquiry in Academic Advising” and "Accountability and Assessment of Academic Advising" in the 2011 NACADA Monograph “Advising Administration.” Other publications include: "Implications of Advising Load" in the 2012 NACADA Monograph based on the 2011 National Survey of Academic Advising, "Everything You Always Wanted to Know About Academic Advising (Almost)" in the fall 2012 edition of the Journal of College Student Psychotherapy, co-author of the chapter "Assessment of Peer Advising Programs" in the 2013 NACADA publication “Peer Advising and Mentoring: A Guide for Advising Practitioners,” and the 2014 article “AAC&U’s Integrative Liberal Learning and the CAS Standards: Advising for a 21st Century Liberal Education” in the NACADA Journal. In 2016 he authored two chapters in the Jossey-Bass book “Beyond Foundations: Developing as a Master Advisor,” titled “Assessment of Academic Advising: Overview and Crafting Student Learning Outcomes” and “Assessment of Academic Advising: Gathering Outcome Evidence and Making Changes.” Several current manuscripts are being prepared for publication as well.
Dean Robbins was co-editor of the peer-reviewed NACADA Journal from 2009-2016. He continues to be an Editorial Board member for that Journal, and is also a manuscript reviewer for the Journal of College Student Retention. In 2011 he received the "Service to NACADA Award" and in 2013 the NACADA “Virginia N. Gordon Award For Excellence in Advising.” As a member of the NACADA Academic Advising Consultants and Speakers Service he has conducted over 40 campus consultations around the country and has served as a keynote speaker at several universities. Most recently, he was selected as an Excellence in Academic Advising (EAA) Fellow by NACADA: The Global Community for Academic Advising and the John N. Gardner Institute for Excellence in Undergraduate Education (Gardner Institute). In this role, he provides guidance to an institution of higher education to develop an evidence‐based decision-making, planning, and implementation process designed to refine, evaluate, assess, and validate academic advising and provide support for planning and implementation of programming to enhance the role of academic advising in promoting student learning, success, and degree completion. Dean Robbins is serving as the EAA Fellow to Wheaton College of Massachusetts for 2018-2020.
Dean Robbins’ research and practice areas of emphasis in higher education include academic advising, evaluation and assessment, retention, undecided students, high-achieving students, research methodology, and grant writing. And, by the way, he is a black belt in taekwondo and a certified parapsychologist. His annual October presentation titled "Ghosts and Hauntings: Decide for Yourself" attracts dozens of students and community members every year.
EDUCATION
Ph. D. in Interdisciplinary Program in Social Psychology
December 1993. University of Nevada, Reno; Reno, Nevada
Area of Emphasis/Special Area: Social Psychology of Health
Master of Arts in General Psychology
May 1987. West Chester University of Pennsylvania; West Chester, Pennsylvania
Bachelor of Arts in Psychology
December 1985. Bloomsburg University of Pennsylvania; Bloomsburg, Pennsylvania
ASSOCIATE DEAN
July 2008 to present
Associate Dean of Arts and Sciences, Bucknell University, Lewisburg, Pennsylvania
Responsible for student academic affairs, primarily for upperclass students, transfer students, and special students. Initiate official University academic actions regarding students; work with students experiencing academic difficulty; monitor student progress and eligibility for graduation. Interpret and enforce academic and institutional policy and grant exceptions as necessitated. Handle matters relating to academic misconduct for the College as liaison to Board of Review. NCAA compliance for student athletes; represent the Dean and College with students, parents, and other audiences.
Service to Bucknell University
Co-chair, Middle States Accreditation Working Group on Educational Opportunities
Member, College of Arts & Sciences Strategic Planning Group on Academic Advising and Student Engagement
Member, University Assessment Committee
Member, University Committee on Instruction
Member, University Committee on Library and Information Resources
Member, University Committee on Student Engagement
Member, Committee on Academic Advising
Member, University Committee on Admissions and Financial Aid
Member, University Writing Across the Curriculum Council
Member, University Student CARE Team
Member, University Athletics Committee
Member, University Teaching and Learning Center Advisory Committee
Member, Transition to College Course Task Force
Member, Committee to Develop On-line Credit Opportunities
Member, Degree Completion Work Group
Member, Bucknell Student Health Advisory Committee
Member, University Alcohol Consumption and Abuse Task Force
Presenter for Bucknell Teaching and Learning Center Symposia Presentations: “Academic Advising is Teaching,” “Working with Students in Emotional Crisis,” “Knowing FERPA,” “Developing Meaningful and Impactful Relationships Through Academic Advising”
ACADEMIC PROGRAM DIRECTOR
May 2004 to July 2008
Director, Engineering Advising, Cornell University, Ithaca, New York
Administered the College of Engineering’s academic advising program and provided overall leadership and guidance in the advising and counseling of students in the College, with special emphasis on freshman and sophomore students and students in emotional crisis. Responsible for the design, development, coordination, and evaluation of advising services; oversaw the financial and supervisory responsibilities of the department; collaborated with faculty, administration, and staff in the College to promote student success; and provided expertise, guidance, and support to the Assistant Dean for Student Services and Associate Dean for Undergraduate Programs. Coordinated all College non-curricular activities, including the College’s Freshman Year Seminar, New Student Orientation, First-year Family Weekend, Major Information Fairs, and Peer Advising Program. Directly supervised the Associate Director of Advising, the Assistant Director of Advising, and an administrative support staff of two professionals and several work study students.
Service to Cornell University
Member, Cornell University First-Year Experience Program and Planning Committee
Member, Cornell University All Campus Orientation Committee
Member, Cornell University Transfer Student Experience Committee
Member, Cornell University Mental Health Research Group
Member, Cornell University Mental Health Policy Group
Co-chair, Cornell University Professional Academic Advising Leaders (PAAL)
Member, College of Engineering Curriculum Governing Board
Member, College of Engineering Committee on Academic Standards, Petitions, and Credit Committee (ASPAC)
Chair, College of Engineering Student Experience Committee
Co-chair, College of Engineering Strategic Plan Diversity Retention Implementation Subcommittee
Co-chair, College of Engineering Strategic Plan Student Stress Awareness Implementation Subcommittee
Co-chair, College of Engineering Strategic Plan Student International Experience Implementation Subcommittee
Member, College of Engineering Liberal Studies Review Committee
July 2001 to December 2003
Director, Undergraduate Academic Services Center, West Virginia University, Morgantown, West Virginia
Directed West Virginia University’s Undergraduate Academic Services Center (UASC). Responsible for academic advising of 4,000 freshman pre-Arts & Sciences majors, General Studies majors, and Multidisciplinary Studies (MDS) majors each semester, as well as approximately 3,000 continuing sophomore, junior, and senior students not meeting requirements to enter a major. Also administered specialized retention programs for underprepared incoming freshmen, freshmen meeting minimal acceptance requirements, and probationary and suspended students. Directly supervised 15 full-time staff, including program coordinators who supervised another 25 graduate assistants, 12-15 work study students, and temporary staff. Other responsibilities included UASC staff development, direction of MDS Program, programming for Freshmen Orientation Courses, student academic actions, NCAA eligibility and compliance reviews, committee and council participation, and campus-wide faculty advisor development workshops. Responsible for non-salary annual budget of $250,000.
Service to West Virginia University
Co-chair, Undergraduate Retention Committee
Chair, WVU Academic Advising Task Force
Chair, General Studies (Undecided) Student Retention Committee
Member, Curriculum Instruction Planning Group
Member, University Assessment Council
Member, Undergraduate Transfer Student Committee
Member, Assistant and Associate Deans’ Council
Member, New Student Orientation Planning Committee
Member, Thesis Committee, M.A. Social Policy & Research Student
Member, Post-Baccalaureate Placement Committee
ACADEMIC PROGRAM COORDINATOR
January 1996 to July 2001
Coordinator of Academic Advising, Washburn University, Topeka, Kansas
Coordinated Academic Advising in Washburn's Center for Learning and Student Success. Supervised three full-time professional advisors and one peer advisor in advising for undeclared, transfer, and incoming freshman students (approximately 2000 per semester). Recording and tracking of student data; received student early warning referrals from faculty and coordinated contacts with at-risk students; wrote Faculty Advising Handbook; developed Faculty Advising Development Workshops. Also developed proposal for improving the advising process for Student Athletes at Washburn as well as proposal on Peer Advising for Undeclared Student Advising. Directed Washburn University's Fresh Start academic forgiveness program and retention, probation, and at-risk research projects. Assisted in development of computerized student tracking database system for use by all faculty and advisors. Designed Academic Advising web page for Washburn University's worldwide web site using HTML programming. Responsible for annual supplies budget of approximately $15,000 and annual salary budget of over $85,000.
Awarded 1998 National Academic Advising Association Outstanding Advising Institutional Program Award
Awarded 1999 National Academic Advising Association Research Grant Award
Service to Washburn University
Washburn University Administrator for NAFTA Student Enrollment Program
Chair of Washburn University Academic Advising Advisory Committee
Chair of Washburn University Wellness Committee
Member of Washburn University's Electronic Advising Summary Committee
Member of Washburn University's Retention and Reinstatement Committee
Member of Washburn University's Orientation Committee
Member of Washburn University's Transfer Day Committee
Member of IS 100 (First-Year Student Orientation Course) Committee
Member of Washburn University's Benefits Committee
Member of Washburn University President's Staff Council
Member of Washburn University's Faculty Development Committee
Other Institutional Service
September 1993 to June 1995
Chair of Academic Advising Committee at the College of West Virginia.
Developed and introduced official academic advising program to CWV. Wrote Advising Handbook and presented advising seminars to faculty.
October 1991 to October 1992
Retention officer/aide, Truckee Meadows Community College (TMCC), Reno, Nevada. Funded under Title III Federal Grant.
Supervisory Responsibilities
Coordinated student retention program for over 10,000 students of 30 part-time faculty. Managed computer database retention system (Action Track tm) used for tracking students during academic year. Performed retention duties such as contacting students, meeting with students, liaison between students and faculty, referral of students of appropriate services. Student population included a significant number of ethnic minority, high risk, and non-traditional students.
Research
Outcome assessment. Statistically analyzed TMCC surveys concerning Ethnic Minority Students' Satisfaction with TMCC, Attitudes Toward Student Services Department, and various Student Withdrawal surveys, and produced reports of same. Designed and produced proposal and Stress Inventories used in Retention Department study with TMCC Public Services Department. Also designed and produced Student Withdrawal Questionnaire and assisted in design and development of Academic Advising Handbook.
Other Duties
Sat on steering committee for 1992 National Academic Advising Association (NACADA) conference held in Reno. Personally designed, created, and published conference announcement, call for proposals, registration form, conference poster, eight page conference program, and conference evaluation forms. Also reviewed proposals and assisted in proposal acceptances and mass mailings and analyzed conference evaluation forms.
ACADEMIC ADVISING
July 2008 to present
Associate Dean of Arts and Sciences, Bucknell University
May 2004 to July 2008
Director, Engineering Advising, College of Engineering, Cornell University
July 2001 to December 2003
Advisor for Multidisciplinary Studies program students, West Virginia University
September 1993 to June 1995
Chair of Academic Advising Committee at the College of West Virginia
Implemented Academic Advising program at the College of West Virginia. Academic advisor of Behavioral and Social Science Interdisciplinary Studies majors, Social Work majors, and undeclared students. Developed Faculty Academic Advising Handbook for College of West Virginia faculty.
January 1986 to May 1987
Academic Advisor, West Chester University of Pennsylvania (Graduate Assistantship)
Advising
Advised liberal studies major and undecided major undergraduate students on class scheduling and other aspects of their college careers, including referral to tutoring, career counseling, or other student services. Also evaluated transcripts for undeclared and liberal studies transfer students.
Work with Other Student Populations
Worked extensively with academically underprepared students in a special Academic Development Program designed to promote and aid their educational activities and performance.
Research
Participated in study involving exit interviews of students withdrawing from university and analysis of reasons given. Participated in telephone survey of high school graduates who were accepted to university but declined enrollment in favor of attending another college or university.
STUDENT AFFAIRS/SERVICES
July 2008 to present
Member, Bucknell University CARE Team
Member, Bucknell University Committee on Athletics
May 2004 to July 2008
Member, Cornell University Freshman Year Experience Program and Planning Committee
Member, Cornell University All Campus Orientation Committee
Co-chair, Cornell University College of Engineering Student Experience Committee
January 2002 to December 2003
Member, WVU Undergraduate Transfer Student Committee. Assessment of current transfer student practices and development of new procedures to streamline academic and student services transfer services.
Member, WVU New Student Orientation Planning Committee
January 1996 to June 2001
Member of Washburn University's Orientation Committee. Development of orientation programs for incoming freshman, transfer, and returning students. Research in student transition, freshman year experience, at-risk student, non-traditional student, and student services literature and procedures nationwide.
Fall 1994 to June 1995
Member of Student Services Committee at the College of West Virginia. Considered Student Policies such as student grievances, probation, suspension, admissions, registration, financial aid, scholarships, student conduct and responsibilities, class addition, dropping and withdrawal, and attendance; as well as Student Support Services such as social, academic, and cultural events, fraternities and sororities, counseling, intramurals, bookstore, student health, housing, student union, academic advising, retention, and tutoring.
PROFESSIONAL SERVICE
Current
Member, NACADA Consultants’ Service (2003 – present)
Member, NACADA Sustainable Leadership Task Force (2014 – 2025)
Member, Advisory Committee, NACADA Research Center at Kansas State University (2005 – present)
Member, Editorial Board for NACADA Journal (1997 - present)
Manuscript reviewer for the peer-reviewed Journal of College Student Retention (2008 – present)
Manuscript reviewer for the peer-reviewed The Mentor: Innovative Scholarship on Academic Advising (2021 – present)
July 202
Chair and Faculty member, 2026 NACADA Institute on Academic Advising, Des Moines, Iowa
July 2025
Faculty member, 2025 NACADA Institute on Academic Advising (formerly the NACADA Summer Institute), Syracuse, New York
July 2024
Faculty member, 2024 NACADA Institute on Academic Advising (formerly the NACADA Summer Institute), Syracuse, New York
July 2023
Faculty member, 2023 NACADA Summer Institute, Madison, Wisconsin
October 2018 to December 2022
NACADA/Gardner Institute Excellence in Academic Advising (EAA) Fellow for Wheaton College of Massachusetts
July 2022
Faculty member, 2022 NACADA Summer Institute, Erie, Pennsylvania
June 2022
Faculty member, 2022 NACADA Summer Institute, Erie, Pennsylvania
July 2021
Faculty member, first-ever virtual NACADA Summer Institute
January 2017 to October 2020
Chair, Council for the Advancement of Standards in Higher Education (CAS) Assessment Committee
October 2011 to October 2020
NACADA appointed representative to Council for the Advancement of Standards in Higher Education (CAS)
July 2019
Faculty member, 2019 NACADA Summer Institute, Little Rock, Arkansas
July 2018
Faculty member, 2018 NACADA Summer Institute, Albuquerque, New Mexico
July 2017
Faculty member, 2017 NACADA Summer Institute, Green Bay, Wisconsin
February 2017
Faculty and member of Curriculum Committee and Advisory Board, 2017 NACADA Assessment Institute, Daytona, Florida
October 2009 to October 2016
Co-editor, peer-reviewed NACADA Journal
June 2016
Faculty member, 2016 NACADA Summer Institute, Reno, Nevada
Spring 2016
Member, Search Committee for the Director of the NACADA Research Center at Kansas State University
February 2016
Faculty and member of Curriculum Committee and Advisory Board, 2016 NACADA Assessment Institute, Tucson, Arizona
June 2015
Faculty member, 2015 NACADA Summer Institute, New Orleans, Louisiana
February 2015
Faculty and member of Curriculum Committee and Advisory Board, 2015 NACADA Assessment Institute, Orlando, Florida
July 2014
Faculty member, 2014 NACADA Summer Institute, St. Petersburg, Florida
February 2014
Faculty and member of Curriculum Committee and Advisory Board, 2014 NACADA Assessment Institute, Albuquerque, New Mexico
February 2014
Faculty member, NACADA Seminar “Using Technology in Academic Advising,” Albuquerque, New Mexico
July 2013
Faculty and member of Curriculum Committee and Advisory Board, 2013 NACADA Summer Institute, Scottsdale, Arizona
February 2013
Faculty and member of Curriculum Committee and Advisory Board, 2013 NACADA Assessment Institute, Savannah, Georgia
December 2012
Contributor/Advisor for 2012 publication “Evaluation of Faculty Academic Advising: Instrument Development, Administration, and Data Application,” Education Advisory Board, Washington, DC
June 2012
Faculty and member of Curriculum Committee and Advisory Board, 2012 NACADA Summer Institute, Louisville, Kentucky
July 2012
Faculty and member of Curriculum Committee and Advisory Board, 2012 NACADA Summer Institute, Austin, Texas
April 2012
Contributor/Advisor for 2012 publication “Next Generation Advising: Elevating Practice for Degree Completion and Career Success.” University Leadership Council of the Education Advisory Board, Washington, DC
February 2012
Chair and faculty member, 2012 NACADA Assessment of Academic Advising Institute, San Diego, California
October 2011 to October 2012
Member, NACADA-CAS Academic Advising Standards Review Team
June 2011
Faculty and member of Curriculum Committee and Advisory Board, 2011 NACADA Summer Institute, Colorado Springs, Colorado
February 2011
Chair and faculty member, 2011 NACADA Assessment of Academic Advising Institute, Clearwater Beach, Florida
June 2010
Faculty and member of Curriculum Committee and Advisory Board, 2010 NACADA Summer Institute, Philadelphia, Pennsylvania
March 2010
Faculty member, Second Annual NACADA Research Symposium, Georgia Tech University, Atlanta, Georgia
February 2010
Faculty and member of Curriculum Committee and Advisory Board, 2010 NACADA Assessment of Academic Advising Institute, Clearwater Beach, Florida
October 2006 to October 2009
Member, NACADA Executive Board of Directors
June 2009
Faculty and member of Curriculum Committee and Advisory Board, 2009 NACADA Summer Institute, Kansas City, Missouri
March 2009
Faculty member, First Annual NACADA Research Symposium, Mississippi State University, Starkville, Mississippi
February 2009
Faculty and member of Curriculum Committee and Advisory Board, 2009 NACADA Assessment of Academic Advising Institute, Clearwater Beach, Florida
June 2008
Faculty member and Chair of Advisory Board and Curriculum Committee, NACADA Summer Institute, Portsmouth, Virginia
July 2008
Faculty member and Chair of Advisory Board and Curriculum Committee, NACADA Summer Institute, Austin, Texas
February 2008
Faculty and member of Curriculum Committee and Advisory Board, 2008 NACADA Assessment of Academic Advising Institute, San Diego, California
June 2007
Faculty member and Chair of Advisory Board and Curriculum Committee, 2007 NACADA Summer Institute, Burlington Vermont
July 2007
Faculty member and Chair of Advisory Board and Curriculum Committee, 2007 NACADA Summer Institute, Salt Lake City, Utah
January 2007
Faculty member and member of Curriculum Committee and Advisory Board, 2007 NACADA Assessment of Academic Advising Institute, San Antonio, Texas
October 2003 to October 2006
Administrative Division Representative, NACADA, charged with oversight of all NACADA committees
Member, NACADA Executive Council
July 2006
Consultant/reviewer for the Institutional Student Retention Assessment (IRSA) instrument developed by the Educational Policy Institute, Virginia Beach, Virginia; included review of development of items for instrument, review of organization and clarity of instrument, and comparison to existing published relevant standards and instruments. Provided feedback reports and suggested revisions
June 2006
Faculty member, 2006 NACADA Summer Institute, Portsmouth, Virginia
February 2006
Faculty and Member of Curriculum Committee and Advisory Board, 2005 NACADA Assessment of Academic Advising Institute, Clearwater, Florida
February 2005
Faculty, Member of Curriculum Committee, 2005 NACADA Assessment of Academic Advising Institute, St. Pete’s Beach, Florida
February 2004
Professional reviewer for NACADA Monograph Final Report: ACT’s Sixth National Survey of Academic Advising
Faculty member and Co-Chair, 2004 NACADA Assessment Seminar, St. Pete’s Beach, Florida
Faculty, 2004 NACADA Administrators’ Institute, St. Pete’s Beach, Florida
Fall semester 2003
Reader and grader of response papers and semester term projects for NACADA/Kansas State University on-line certification course Foundations of Academic Advising
October 2003
External evaluator of promotion to tenure for faculty member at the University of Hawaii at Manoa
September/October 2003
Member, West Virginia Higher Education Policy Commission Retention Conference planning committee
February 2003
Faculty member, 2003 NACADA Administrators’ Institute, San Antonio, Texas
January 2002 to October 2004
Member, NACADA Global Awards Committee
August 2001 to October 2005
Chair, NACADA Research Committee
February 2001
Review of Wolman, B. B. (1991). Antisocial Behavior: Personality Disorders from Hostility to Homicide. Amherst, NY: Prometheus Books. Review published in NACADA Journal, 20 (2), Fall 2000.
March 2000
Review of Sims, R. R., & Sims, S. J. (1995). The Importance of Learning Styles. Westport, CT: Greenwood Publishing Group. Review published in NACADA Journal, 19 (2), Fall 1999.
September 1999 to September 2000
Past Chair, Kansas Academic Advising Network (KAAN; state affiliate of National Academic Advising Association)
September 1999
Professional reviewer for 1st edition Educational Psychology textbook (blind review) for Longman Publishing.
July 1999
Review of Blimling, G. S., Whitt, E. J., and Associates. (1999). Good Practice in Student Affairs. San Francisco, CA: Jossey-Bass Publishers. Review published inNACADA Journal, 19 (2), Fall 1999.
February 1999
Review of Holton, S. A. (1998). Mending the Cracks in the Ivory Tower: Strategies for Conflict Management in Higher Education. Jaffrey, NH: Anker Publishing. Review published in NACADA Journal, 19 (1), Spring 1999.
November 1998 to December 1998
Professional reviewer for introductory psychology textbook Introduction to Psychology (1st edition), by David Holmes; Addison Wesley Longman, publishers.
September 1998 to September 1999
Chair, Kansas Academic Advising Network (KAAN)
September 1997 to September 1998
Vice Chair, Kansas Academic Advising Network (KAAN)
September 1998
Hosted 1998 Kansas Academic Advising Network (KAAN) Conference at Washburn University, September 18, 1998
August 1998
Professional reviewer for introductory psychology textbook Psychology (5th edition) by Bernstein, Clarke-Stewart, Roy, Srull, and Wickens; Houghton-Mifflin, publishers.
June 1998
Professional reviewer for Psychology and Life (15th edition), by Zimbardo and Gerrig; Addison, Wesley, and Longman, publishers.
May 1998
Review of Cross, P. K., & Steadman, M. H. (1996). Classroom Research. San Francisco: Jossey-Bass Inc. Review published in NACADA Journal, 18 (2), Fall 1998.
February 1997 to May 1998
Member of 1998 NACADA National Academic Advising Association Region 7 Conference Steering and Planning Committee. Involved in overall conference program development; as member of Program Committee review of proposals submitted for paper presentations, roundtable discussions, and workshops. Chair, Evaluations and Assessment Committee; Co-Chair, National Board of Certified Counselors Continuing Education Units Evaluation Committee.
February 1998
Reviewer for Washburn University's Self-Study Report
Review of Wholey, J. S., Hatry, H. P., & Newcomer, K. E. (1994). Handbook of Practical Program Evaluation. San Francisco: Jossey-Bass Inc. Review published in NACADA Journal, 18 (1), Spring 1998.
January 1997 to September 1997
Member of 1997 NACADA National Academic Advising Association National Conference Program Committee. Reviewer of proposals submitted for paper presentations, poster presentations, roundtable discussions, and workshops.
Member of Kansas Academic Advising Network, state affiliate of NACADA, program committee for 1997 Conference
September 1997
Hosted 1997 Kansas Academic Advising Network Conference at Washburn University, September 19, 1997
August 1997
Review of Slife, B. D., & Williams, R. N. (1995). What's Behind the Research? Discovering Hidden Assumptions in the Behavioral Sciences. Thousand Oaks, CA: Sage. Review published in NACADA Journal, 17 (2), Fall 1997.
June 1997
Brief reviewer for Psychology, Mind, and Behavior, John Wiley and Sons, Inc. publishers.
May 1997
Professional reviewer for Preface, Annotated Chapter Outlines, and Chapter 1 of Crosstraining for Academic Success: Strategies and Techniques for Translating Athletic Prowess into Academic Achievement, a Freshman Year text for student-athletes. Allyn & Bacon, Publishers.
January 1996
Professional reviewer for finalized version of Psychology in Context: Voices and Perspectives, an ancillary psychology reader for introductory psychology textbooks. Reviewed each chapter, consisting of three to four readings each, covering all areas of introductory psychology textbooks. Quoted on back outside cover. Houghton-Mifflin, Publishers.
January 1996 to July 2001
Associate Supervisor for GRE testing and Room Supervisor for ACT, National Teachers Exams (NTE), Pre-Professional Skills Test (PPST) testing, and Multistate Professional Responsibility Examination (MPRE), Washburn University Testing Center.
September 1995
Professional reviewer for Psychology in Context, an ancillary psychology reader for introductory psychology textbooks. Reviewed Introduction/Preface chapter and two readings chapters: Human Development and Social Psychology. Houghton-Mifflin, Publishers.
August 1995
Professional reviewer for Chapter 13: Stress, Health, and Coping in introductory psychology textbook Psychology (4th edition) by Bernstein, Clarke-Stewart, Roy, Srull, and Wickens; Houghton-Mifflin, Publishers.
May-June 1995
Professional reviewer for entire textbook Lifespan Developmental Psychology (1st edition) by Irwin and Simons; Brown and Benchmark, Publishers.
May-June 1995
Professional reviewer for Chapter 1: Introducing Psychology in introductory psychology textbook Psychology (4th edition) by Bernstein, Clarke-Stewart, Roy, Srull, and Wickens; Houghton-Mifflin, Publishers.
May 1994-April 1995
Member, College of West Virginia Dean of Arts and Sciences Search Committee. Social Science representative for search committee. Duties involved screening of over 35 applications, curriculum vitas, and resumes; selection of and telephone interviews with initial group of ten final candidates; and selection of and personal interviews with top five final candidates. Also involved in selection process of final candidate.
Fall 1991/Spring 1992
Member, 1992 National Academic Advising Association (NACADA) Pacific Regional conference steering committee, held in Reno, Nevada. Personally designed, created, and published conference announcement, call for proposals, registration form, conference poster, eight page conference program, and conference evaluation forms. Reviewed proposals and assisted in proposals’ acceptances, mass mailings, and analysis of conference evaluation forms.
GRANT WRITING
June 2005
Recipient of 2005 Cornell University Kendall S. Carpenter Memorial Advising Award. Awarded $3575 to develop and implement an electronic tracking and web-based evaluation system for Engineering Advising at Cornell University.
October 1999
Author of The Implementation of Behavioral Contracts and Other Strategies in Response to Washburn University's Conditional Admissions Program, 1999 NACADA Research Grant Award, $824.00 over 4 years for longitudinal research.
Fall 1996-Spring 1997
Co-author for Impact 2000, an internal Washburn University grant. Awarded $38,000 to Center for Learning and Student Success, in which Academic Advising is housed.
PROFESSIONAL CONSULTING, WORKSHOPS, INVITED SPEAKING ENGAGEMENTS
December 2022 to July 2024
External consultant for Surry Community College Quality Enhancement Program (QEP) on academic advising for their Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) accreditation process. Included assisting in composition and revision of QEP proposal, development and revision of Student Learning Outcomes, Faculty Advisor Outcomes, and Student Success Advisor Outcomes and outcome measures. Advised on qualitative, quantitative, direct, and indirect assessment measures and processes, analyzed and reviewed assessment data, assisted in planning of advisor training and development and evaluation and assessment of all trainings.
March 2023
Co-presenter, NACADA webinar “Breaking Down the Assessment of Academic Advising: Gathering Evidence, Reporting and Planning, Change and Sustainability.”
April 2022
Invited speaker, Susquehanna University Lunch-and-Learn professional development event. Presented “Gen Z Students and Post-Covid Advising”
March 2022
Co-presenter, NACADA webinar “Breaking Down Assessment of Academic Advising: The Assessment Cycle and Student Learning Outcomes”
March 2020
Invited Speaker, Harvard University Extension School Advisor Forum: “High Tech Compliments – Not Replaces – High Advising” Focus on working with students in distress, and the use of technology in academic advising.
November 2019
Excellence in Academic Advising (EAA) Program Fellow consultation and retreat presenter/facilitator, Wheaton College of Massachusetts. Presented summary of institutional data regarding EAA program relevant to EAA 9 Conditions of Excellence. Facilitated small group/committee work regarding application of institutional data to desired outcomes, outcome measures, required resources, and methods to achieve Conditions of Excellence. Followed-up with review of additional data via Zoom and feedback on EAA Final Report.
March 2019
Member of three-person team to review academic, curricular, co-curricular, and extra-curricular advising at Hamilton College, with goal to provide feedback and advice on development of an Integrated Advising Program for students. Reviewed services and processes for faculty based academic advising system, career advising program, and all other offices providing any form of student advising. Reviewed self-studies, web sites, and other materials; conducted in-depth interviews with various and relevant administrators and staff, deans and faculty from academic departments, other campus student services units, and student focus groups. Identified strengths and challenges for each unit as well as for a proposed integrated advising process, and provided informal on-site feedback and formal follow-up program review report.
Summer 2018 to 2022
Excellence in Academic Advising (EAA) Fellow. NACADA: The Global Community for Academic Advising and the John N. Gardner Institute for Excellence in Undergraduate Education (Gardner Institute) partner to provide the Excellence in Academic Advising (EAA) project. EAA is a two-year comprehensive strategic planning process through which an EAA Fellow provides guidance to an institution to develop an evidence‐based decision-making, planning, and implementation process designed to refine, validate, and establish the aspirational standards for colleges and universities to evaluate and improve academic advising. EAA fellows’ reviews and guidance will support the development of a set of evidence‐based institutional recommendations for change, as well as provide support for planning and implementation of programming to enhance the role of academic advising in promoting student learning, success, and completion.
April 2018
Consultant for review of academic advising at SUNY Geneseo. Reviewed services and processes for faculty based advising system and newly formed Office of Academic Planning and Advising. Reviewed self-studies, web sites, and other materials; conducted in-depth interviews with various and relevant administrators and staff, deans and faculty from academic departments, other campus student services units, and student focus groups. Identified strengths and challenges and provided informal on-site feedback and formal follow-up program review report.
March 2018
Keynote speaker, Iowa Academic Advising Network (IowaAAN) Drive-In Conference. Presented keynote address titled “Why Assessment of Advising? Why Now?” and follow-up concurrent session.
March 2018
Consultant and facilitator for full-day workshop on assessment of academic advising for Iowa Academic Advising Network (IowaAAN) Assessment of Advising Institute. Focused on development and mapping of student learning outcomes and identifying multiple outcome measures for advising. Presented informational session, facilitated small group work, conducted informal qualitative inquiry, and helped develop initial assessment cycle for academic advising assessment.
February 2018
Member of three-person consultation team to review of all academic advising and related services the University of Florida. Reviewed services and processes of advising offices and units, including review of self-studies, web sites, in-depth interviews with various and relevant administrators and staff, deans and faculty from academic colleges and departments, other campus student services units, and student focus groups. Identified strengths and challenges and provided informal on-site feedback and formal follow-up program review report.
February 2018
Keynote speaker, University of Florida Undergraduate Advising Council Conference. Presentedkeynote address titled “Using Change to Improve Effectiveness of Advising for Student Success: Considerations and a Case Example.”
June 2017
Consultant and workshop facilitator, Community College of Philadelphia. Provided review of advising services and workshop on assessment of academic advising, focusing on the role of effective advising in student persistence and completion, mapping of student learning outcomes and identifying multiple outcome measures. Presented informational sessions, facilitated small group work, collaborated with administrators, faculty and full-time professional advisors regarding initial assessment cycle for academic advising.
March 2017
Consultant and workshop facilitator, Valencia College. Provided half-day workshop on assessment of student services to various constituents from Valencia Student Services programs, as well as full-day workshop on assessment of academic advising with focus on development and mapping of student learning outcomes and identifying multiple outcome measures for advising in the New Student Experience (NSE) program. Presented informational sessions, facilitated small group work, conducted informal qualitative inquiry, collaborated with administrators, faculty advisors, and full-time professional advisors regarding initial assessment cycle for NSE academic advising assessment.
November 2016
Presented virtual training video for iPASS/Achieving the Dream Gates Foundation series. Developed and provided asynchronous webinar “Evaluating Advising Reform,” focused on the evaluation of the effectiveness of the implementation of iPASS initiatives for student success. Followed with a one-hour question and answer session on iPASS discussion board.
September 2016
Keynote speaker and workshop facilitator, Assessment of Academic Advising Summit, George Mason University. Provided one-day workshop on assessment of academic advising with focus on mapping of student learning outcomes and identifying multiple outcome measures. Presented informational session, facilitated small group work, collaborated with administrators, faculty and full-time professional advisors regarding initial assessment cycle for academic advising.
May 2016
Keynote speaker, Community Discussion leader, and assessment program reviewer for Texas State University Academic Advising Summit, San Marcos, Texas. Presented keynote on importance of assessment, definitions of assessment, and assessment cycle for academic advising with emphasis on student learning outcomes and outcome measures. Facilitated community discussion and activities to identify common student learning outcomes across all academic advising units on campus; followed with prioritization of common student learning outcomes and exercises to map outcomes and identify multiple outcome measures. Served as expert reviewer for current status of assessment of advising across University and provided feedback and debriefing to University Advising Committee.
April 2016
Keynote speaker and workshop facilitator, Annual Student Success Summit, Alamo Colleges District, San Antonio, Texas. Presented 2-hour keynote on the importance of measurement for student success to 200+ attendees from across five Alamo Colleges campuses. Also facilitated two additional one-hour workshops on assessment of academic advising for 75 academic advising staff.
October 2015
Expert consultant for survey developed in collaboration with Tyton Partners, Boston Massachusetts, and sponsored by the Gates Foundation. Reviewed, provided feedback, and developed items for nationwide higher education survey on Academic Planning and Advising. Survey piloted in November 2015.
March 2015
Consultant and workshop facilitator, University of Akron. Provided one-day workshop on assessment of academic advising with focus on development and mapping of student learning outcomes and identifying multiple outcome measures. Presented informational sessions, facilitated small group work, conducted informal qualitative inquiry, collaborated with administrators, faculty and full-time professional advisors regarding initial assessment cycle for academic advising.
September 2014
Consultant for review of all academic advising and related services at the New Mexico Institute of Mining and Technology (New Mexico Tech). Provided two-day review of the entire academic advising system at NMT, with specific interest regarding how adopting an approach with more professional advisors might improve advising. Specifically, the organizational model, delivery system, processes and procedures, advising of first year students, training of advisors, and evaluation and rewards for advisors were all emphases of the review.
April 2014
Consultant for review of all academic advising and related services at the University of Connecticut. Reviewed services and processes of advising offices and units, including review of self-study, in-depth interviews with various and relevant administrators and staff, deans and faculty from academic colleges and departments, other campus student services units, and student focus groups. Identified strengths and challenges and provided informal on-site feedback and formal follow-up program review report.
March 2014
Consultant and workshop facilitator, University of Delaware. Provided two one-day development programs on the continuing assessment of academic advising and the incorporation of Integrative Liberal Learning into the advising process. Summarized work completed on first-year student learning outcomes assessment over last year, discussed next assessment cycles, introduced sophomore and beyond student learning outcomes, reviewed assessment cycle and components, introduced and discussed AAC&U concept of Integrative Liberal learning and LEAP initiative and how to incorporate into advising practices. Also reviewed CAS Standards for advising. Presented informational sessions, facilitated small group work, collaborated with administrators, departmental chairs, and faculty and staff advisors regarding continuing assessment of academic advising. Provided on-site feedback and follow-up reports.
November 2013
Consultant for program review of Academic Counseling and Support at the University of St. Thomas. Reviewed services and processes of unit, including feedback from internal and external constituents. Involved review of self-study, in-depth interviews with various and relevant administrators and staff, deans and faculty from academic colleges and departments, other campus student services units, and a student focus group. Additional materials were also reviewed. Identified strengths and challenges and provided informal on-site feedback and formal follow-up program review report.
September 2013
Member of three-person consultation team facilitating two-day Academic Advising Summit for the University of Tennessee system institutions. Focus was on the role of academic advising in student satisfaction and persistence, campus support for advising, and assessment of advising. Specifically provided general session for all attendees on assessment of academic advising and facilitated small group working sessions with faculty and administration from the University of Tennessee, Knoxville.
August 2013
Presented one-day academic advisor in-service for faculty advisors and full-time staff advisors at Wilkes University. Morning workshops included topics of the importance of effective advising in student satisfaction and persistence, the components of effective advising, and advising as teaching. Afternoon workshops involved participants working through the assessment cycle for academic advising relevant to their respective departments/units, and discussion on the processes involved in advisor evaluation.
May 2013
Consultant and workshop facilitator, University of Delaware. Provided a one day development program on the assessment of academic advising, focusing on advising as teaching, the assessment process for academic advising, student learning outcomes for advising, the mapping of student learning outcomes for academic advising and the start of developing multiple measures for student learning outcomes. Presented informational sessions, facilitated small group work, collaborated with administrators, departmental chairs, and faculty and staff advisors regarding initial assessment cycle for academic advising. Provided on-site feedback and follow-up report.
April 2013
Consultant and facilitator, NACADA Executive Board mid-year meeting. Facilitated two-day consultation on development of values, vision, mission, and strategic goals for NACADA, and assessment of processes including mapping of desired outcomes for Association and Association Divisions including examples of multiple outcome measures.
December 2012
Contributor/Advisor for 2012 publication “Evaluation of Faculty Academic Advising: Instrument Development, Administration, and Data Application.” Education Advisory Board, Washington, DC.
July 2012
Consultant for review of current academic advising practices and plan to implement centralized advising unit within planned one-stop centralized Center for Student Advisement and Achievement (CSAA) at Ithaca College. Reviewed current academic advising practices across campus, including undeclared advising, major advising, and all supplemental advising provided by relevant student service units. Additionally reviewed charges and services provided by other units to be housed within CSAA. This included review of materials prior to consultation visit, meetings during consultation with IC staff, administrators, and faculty from relevant areas, and review of additional materials provided during visit. Identified strengths and challenges, offered formal recommendations to improve advising campus-wide, and focused on recommendations for centralized academic advising unit as well as establishment and creation of CSAA. Provided on-site feedback and thorough follow-up report.
June 2012
Member of three-member expert faculty team for Alamo Colleges District Summer Academic Advising Assessment Institute in San Antonio, Texas. Presented general session on the assessment of academic advising process, including identification of student learning outcomes and outcome measurement. Facilitated small group from Palo Alto Community College through the assessment process over two days.
June 2012
Consultant and workshop facilitator, NACADA Executive Office. Provided two-day consultation workshop on identification of values, development of vision, mission, and goals and assessment of Executive Office processes and services including mapping of desired outcomes for Association, Association members, and Executive Office and identification of multiple outcome measures. Presented informational workshop, facilitated small group work, conducted informal qualitative inquiry, collaborated with Executive Office staff regarding initial assessment cycle. Provided on-site feedback and follow-up materials.
May 2012
Consultant and workshop facilitator, Mid Michigan Community College. Provided two-day consultation on assessment of academic student services (academic advising, admissions, retention office, financial aid, records and registration, Title III grant services) with focus on mapping of student learning outcomes and identifying multiple outcome measures. Presented informational sessions, facilitated small group work, conducted informal qualitative inquiry, collaborated with administrators and advisors regarding initial assessment cycle for academic advising. Provided on-site feedback and follow-up report.
April 2012
Contributor/Advisor for 2012 publication “Next Generation Advising: Elevating Practice for Degree Completion and Career Success.” University Leadership Council of the Education Advisory Board, Washington, DC.
November 2011
Consultant, program reviewer, and workshop facilitator, the University of Florida College of Engineering. Reviewed academic advising services within the College. Identified strengths and challenges; offered formal recommendations to improve advising within the College. Involved in-depth interviews with various and relevant staff, faculty, and administrators within the College and student services units, as well as a student focus group. Additional materials were also collected and reviewed. Additionally presented workshop on the importance of academic advising, effective advising and retention, advising as teaching, and assessment of academic advising with focus on mapping of student learning outcomes and identifying multiple outcome measures. Presented informational sessions, facilitated small group work, conducted informal qualitative inquiry, collaborated with administrators and advisors regarding initial assessment cycle for academic advising. Provided on-site feedback and follow-up report.
May 2011
Consultant and workshop facilitator, Parsons, The New School for Design, New York City. Provided two-day consultation on the importance of academic advising, effective advising and retention, advising as teaching, and assessment of academic advising with focus on mapping of student learning outcomes and identifying multiple outcome measures. Presented informational sessions, facilitated small group work, conducted informal qualitative inquiry, collaborated with administrators and advisors regarding initial assessment cycle for academic advising. Provided on-site feedback and follow-up report.
April 2011
Consultant and workshop facilitator, University of Nevada, Las Vegas. Two-day follow-up to 2008 consultation visit. Provided full day workshop on assessment of academic advising with focus on mapping of student learning outcomes and identifying multiple outcome measures. Presented informational sessions, facilitated small group work, conducted informal qualitative inquiry, collaborated with administrators and advising committees regarding initial assessment cycle for academic advising to be conducted in 2011-2012. Provided on-site feedback and follow-up report.
May 2010
Consultant for review of academic advising practices at Providence College. Reviewed academic advising across campus, including undeclared advising, major advising, and all supplemental advising. Identified strengths and challenges, and offered formal recommendations to improve advising campus-wide. Involved review of self-study, in-depth interviews with various and relevant staff and faculty from the academic colleges and departments, and centralized academic and student services units, as well as a student focus group. Additional materials were also collected and reviewed. Provided on-site feedback and follow-up report.
May 2010
Keynote speaker, Academic Advising Summit 2010, Texas State University-San Marcos. Kicked off 2nd annual Academic Advising Summit with presentation reviewing activities and outcomes of previous year’s consultation visit; provided information on next steps in assessment of advising process. Presentation delivered remotely via Adobe Connect.
January 2010
Member of two-member consulting team for academic advising in the College of Humanities at Brigham Young University. Reviewed academic advising services within the College with emphasis on the Humanities Advisement Center. Identified strengths and challenges, and offered formal recommendations to improve advising within the Center, within the College, and regarding several advising-related units across the institution that interact with the College. Involved in-depth interviews with various and relevant staff, faculty, and administrators within the College and centralized academic and student services units, as well as a student focus group. Additional materials were also collected and reviewed. Provided on-site feedback and follow-up report.
May 2009
Consultant and facilitator for 2-day Advising Summit at Texas State University-San Marcos. Summit topic was assessment of academic advising. Reviewed current evaluative and assessment processes for academic advising, presented plenary sessions on Advisor Evaluation, Developing Student Learning Outcomes for Academic Advising, and Assessment of Academic Advising. Facilitated small groups and large group processes for identifying programmatic goals and student learning outcomes for academic advising as well as multiple outcome measures. Provided on-site feedback and follow-up report regarding the development of an overall assessment process for academic advising at institutional and unit levels.
October 2008
Keynote speaker and professional development facilitator, University of Nevada, Las Vegas. Provided keynote address to faculty and professional academic advisors from all academic departments and 11 individual academic advising centers at UNLV titled “Academic Advising as Teaching.” Facilitated additional workshops on skills transferrable between teaching and academic advising, and development of student learning outcomes for academic advising.
May 2008
Consultant for program review of Bloomsburg University’s Academic Advisement Center (AAC), Bloomsburg, Pennsylvania. In addition, reviewed all academic advising services at Bloomsburg University, including all academic major advising units. Included consultations with University Admissions, Registrar, Trio programs, Academic Deans, student focus group, and other relevant staff, faculty, and administration. Provided on-site feedback and follow-up report regarding official program review for AAC and review and recommendations for academic advising in general at Bloomsburg University.
April 2008
Member of two-member consulting team for Emporia State University, Emporia, Kansas. Reviewed academic advising across campus, identified strengths and challenges, and offered formal recommendations to improve advising campus-wide. Involved in-depth interviews with various and relevant staff and faculty from the academic colleges, schools and departments, and centralized academic and student services units, as well as a student focus group. Additional materials were also collected and reviewed. Provided on-site feedback and follow-up report.
September 2007
Presenter/facilitator for two 2-hour faculty advisor development workshops at Gannon University, Erie, Pennsylvania. Topics included characteristics of effective academic advising, advising as teaching, advisor evaluation, and assessment of advising.
May 2007
Member of two-member consulting team for the University of Northern Iowa (UNI). Reviewed all academic advising services at UNI, including all centralized advising units, all college advising units, and all academic major advising units. Included consultations with UNI Admissions, Registrar, Trio programs, and other relevant staff, faculty, and administration. Charge was to review all advising processes and recommend ways to streamline services to students in order for students to experience a “seamless” academic advising experience as they maneuver through their education at UNI. Provided on-site feedback via debriefings with UNI President and Provost, as well as detailed written report.
April 2007
Consultant for Baruch College of the City University of New York (CUNY) Center for Advisement and Orientation. Reviewed and evaluated the Center’s current operations with a general charge to identify the Center’s goals, assess how well the Center is meeting those goals, and make recommendations how advisement can be improved including how technology can be incorporated into the management of administrative workflow and delivery of information to students. Provided on-site feedback and follow-up report.
July 2006
Consultant/reviewer for the Institutional Student Retention Assessment (IRSA) instrument developed by the Educational Policy Institute, Virginia Beach, Virginia. Included review of development of items for instrument, review of organization and clarity of instrument, and comparison to existing published relevant standards and instruments. Provided feedback reports and suggested revisions.
October 2005
Consultant for California State Polytechnic University, Pomona. Provided one-day consultation of assessment of academic advising across all colleges and schools on campus. Included review of advising practices and University’s Advising Task Force goals and projects to date, a 4-hour workshop on the NACADA assessment paradigm and process, and follow-up debriefing and report.
June 2005
Consultant for development of student/client evaluation measures for the College of Engineering Cooperative Education and Career Services, Cornell University. Included presentation on the development of a satisfaction instrument, delineation of outcome goals, and general assessment strategies.
March 2005
Consultant to Cornell University’s Professional Academic Advisor Liaison (PAAL) campus-wide professional advising committee. Provided information regarding evaluation and assessment in academic advising, and presented workshop covering an overall academic advising program assessment paradigm.
March 2004
Consultant for the College of Liberal Arts and Studies, University of Kansas. Provided one-day consultation on evaluation and assessment of academic advising programs. Included review of current evaluation practices, provision of information regarding evaluation and assessment in academic advising, and presentations covering an overall academic advising program assessment paradigm and steps in developing a student satisfaction evaluation tool.
April 2003
Consultant for West Virginia Technical College. Offered afternoon workshop titled “Student Attrition and Retention” to faculty and administration. Included presentation of an economic model for the cost of attrition, discussion of current practices in student retention in higher education, and characteristics of high achieving students relative to the West Virginia statewide PROMISE scholarship.
March 2003
Consultant for University of Wisconsin-Stevens Point. Offered one-day workshop titled “Developing Academic Advising Evaluation Instruments.” Included discussion of and small group facilitation regarding the philosophy behind evaluating advising services, the difference between evaluation and assessment, and the steps involved in developing an advising evaluation instrument.
Spring/Fall 1999
Consultant for development of program evaluation assessment measures and procedures for Student Affairs programs (Veteran's Affairs, Multicultural affairs, Housing, Health Center, Greek Life) at Washburn University. Included assessment strategies, delineation of outcome goals, and methods of analysis.
ACADEMIC TEACHING EXPERIENCE
Summer 2010 through Fall 2017
Graduate Faculty/ Assistant Professor, on-line Master of Science Degree Program in Academic Advising in Higher Education, College of Education, Kansas State University, Manhattan, Kansas
Taught Seminar in Administration of Academic Advising
Spring 2008 through Fall 2010
Adjunct Assistant Professor, on-line Master of Science Degree Program in Academic Advising in Higher Education, College of Education, Kansas State University, Manhattan, Kansas
Taught Seminar in Foundations of Academic Advising
Spring Semester 2006, Fall Semester 2006, Spring Semester 2007, Fall Semester 2007
Lecturer, Department of Psychology, Ithaca College, Ithaca, New York
Taught Theories of Motivation and Emotion
Spring Semester, 2004
Assistant Professor, Ph.D. Program in Counseling and Rehabilitation Psychology, and M.A. Program in Educational Psychology, College of Human Resources and Education, West Virginia University, Morgantown, West Virginia
Taught Social Psychology Seminar and Research Methods in Education
Fall Semester, 2003
Reader and grader of response papers and semester term projects for NACADA/Kansas State University on-line certification course Foundations of Academic Advising
Spring Semester, 2002
Adjunct Assistant Professor, Ph.D. Program in Counseling and Rehabilitation Psychology, College of Human Resources and Education, West Virginia University, Morgantown, West Virginia
Taught Social Psychology Seminar
January 1996 to July 2001
Assistant Professor of Psychology, Washburn University, Topeka, Kansas
Taught Basic Concepts in Psychology
August 1998 to July 2001
Adjunct Instructor, Department of Education, Washburn University, Topeka, Kansas
Taught Educational Psychology
August 1995 to December 1995
Assistant Professor of Psychology, Department of Social Sciences, Concord College, Athens, West Virginia
Taught Introductory (General) Psychology, Animal Behavior, and Health Psychology
August 1993 to June 1995
Assistant Professor of Psychology and Social Sciences and Lead Instructor of Psychology, College of West Virginia, Beckley, West Virginia
Taught Introductory Psychology, Applied Psychology, Lifespan Developmental Psychology, Theories of Personality, Social Psychology, Interdisciplinary Research Methods, Introduction to Sociology, and a freshman orientation course entitled Human Potential. Included modes of instruction were traditional classes, Independent Study, Mentor-Assisted Programming (distance learning), and Directed Study. Development of eight new courses.
Other teaching interests: Experimental Psychology, Medical Sociology, Parapsychology, Sociology of Health, and Computer Applications in Social and Behavioral Sciences.
August 1987 to 1991
Graduate Assistant, University of Nevada System Computer Services.
Provided training on DOS, Word Perfect 4.2, 5.0, and 5.1, Lotus 123, DBase 3, Unix, and SPSSx on IBM and Introduction to Macintosh and Microsoft Word on Macintosh system to university faculty and staff.
Fall 1985
Teaching Assistant, General Psychology, Bloomsburg University of Pennsylvania.
Participated in design of course and mass lecture to over 300 students. Led student review and discussion sessions for smaller groups of approximately 20 students.
CURRICULUM DEVELOPMENT
Summer 2010 through Fall 2017
Master of Science Degree Program in Academic Advising in Higher Education, College of Education, Kansas State University, Manhattan, Kansas: Seminar in Administration of Academic Advising
Spring 2008 through Fall 2010
Master of Science Degree Program in Academic Advising in Higher Education, College of Education, Kansas State University, Manhattan, Kansas: Seminar in Foundations of Academic Advising
Spring Semester 2006, Fall Semester 2006, Spring Semester 2007, Fall Semester 2007
Department of Psychology, Ithaca College, Ithaca, New York: Theories of Motivation and Emotion
Spring Semester, 2004
Ph.D. Program in Counseling and Rehabilitation Psychology, and M.A. Program in Educational Psychology, College of Human Resources and Education, West Virginia University, Morgantown, West Virginia: Social Psychology Seminar and Research Methods in Education
September 2002 – July 2003
Revised Multidisciplinary Studies (MDS) program at WVU. Worked with faculty from all academic colleges, schools, and departments as well as the Associate Provost to develop new curriculum, policies, and procedures for the defunct MDS program. Included were identification of new concentration areas, revised course requirements, and student learning outcome assessment procedures for program. Served as academic advisor for all MDS students. MDS program cited as innovative and responsive to student needs by accreditation self-study committee.
August 1993 to June 1995
Member of CWV Interdisciplinary Task Force and Coordinator of Behavioral and Social Sciences Curriculum and Development. Developed syllabi, curricula, and student learning outcome assessment procedures for six new upper-division psychology courses, one upper-division sociology course, and the Interdisciplinary Studies Research Methods course at the College of West Virginia. Courses implemented in Fall 1994 as part of newly accredited Bachelor of Arts degree in Interdisciplinary Studies and existing Nursing and Physician's Assistant programs. Courses included:
Social Psychology
Research Methods in Behavioral Sciences
Theories of Learning
Cognitive Psychology
Psychology of Health
Tests and Measurements
Theories of Personality
Sociology of Health
Also developed Career Track programs for Interdisciplinary Studies majors and was responsible for the academic advisement of all Behavioral and Social Science Interdisciplinary Studies majors
OUTCOME ASSESSMENT
August 2008 to present
Member, Bucknell University Assessment Committee
September 2003 to January 2004
Chair, NACADA Assessment Seminar Curriculum Committee. Charged with developing curriculum for 2-day NACADA Assessment of Academic Advising Seminar. National seminar held February 2004.
July 2001 to December 2003
Member, WVU Assessment Council. Charged with development of outcome assessment/program evaluation procedures for all undergraduate academic programs and student services.
January 2001
Developed program evaluation assessment procedures and measures for all services provided by WVU Undergraduate Academic Services Center.
September 2001 to May 2002
Development, piloting of, and final development of student satisfaction surveys for academic advising services provided by WVU Undergraduate Academic Services Center. Included exit surveys of pre-majors moving into major department as well as surveys for all current UASC students.
Spring/Fall 1999 Semesters
Consultant for development of program evaluation assessment measures and procedures for Student Affairs programs (Veteran's Affairs, Multicultural affairs, Housing, Health Center, Greek Life) at Washburn University. Included assessment strategies, delineation of outcome goals, and methods of analysis.
January 1997
Developed self-study assessment and outcome measures for Academic Advising at Washburn University. Included assessment strategies, delineation of outcome goals, and methods of analysis.
September 1993
Developed outcome assessment plan and procedures for Social Work Program and Interdisciplinary Behavioral and Social Sciences majors at the College of West Virginia. Included outcome categories, assessment questions, data source and collection strategies and use of results.
COMPUTER SYSTEMS ASSISTANT
August 1987 to 1991
Graduate Assistant, University of Nevada System Computer Services.
Statistics and Research
Graduate assistant for university statistical consultant. Aided in designing research methodology and analyzing data for university faculty and graduate students.
Instructor/Trainer
Provided training on DOS, Word Perfect 4.2, 5.0, and 5.1, Lotus 123, DBase 3, Unix, and SPSSx on IBM and Introduction to Macintosh and Microsoft Word on Macintosh system to university faculty and staff.
Related Experience
Possess intermediate knowledge of Quatro Pro, Wordstar, and Norton Utilities on IBM, and MacWrite II, Microsoft Works, PageMaker, and Cricket Graph on Macintosh.
COMPUTER LAB TECHNICIAN
August 1987 to August 1993
Laboratory supervisor and assistant for four computer labs on University of Nevada, Reno campus.
Responsibilities included student support with computer use, maintenance of various hardware and software in labs, and setup of PCs, monitors, printers, and cabling of labs.
OTHER RELEVANT COMPUTER EXPERIENCE
January 1996 to present
Completion of the following computer workshops/seminars:
X Terminal Orientation Using the RS/6000
Intro to X Pine/Pico
Wuinfo/WUedit Using Netscape/Internet
Publishing on the WWW WWW Publishing I
WWW Publishing II WP 7.0
WP 7.0 Internet Publisher Netscape Composer
On-line Course Development NT Server
PowerPoint Web Composer
PROFESSIONAL PRESENTATIONS
October 2024
Three presentations at 2018 NACADA Annual Conference, Pittsburgh, Pennsylvania
Co-presenter for preconference workshop “A Primer on the Assessment of Academic Advising”
Co-presenter for “Using NACADA Pillar Documents as a Foundation for Student Learning Outcomes and Program Assessment for Academic Advising”
Presenter for “Meta-Assessment of Advising: Evaluation and Assessment of Your Advising Assessment Process”
September 2022
Invited presentation, 2022 Pennsylvania State University Conference on Academic Advising: “Evaluation (Meta-Assessment) of and Stakeholder Learning Resulting from Advising Assessment.”
October 2019
Co-presenter for two presentations at 2018 NACADA Annual Conference, Louisville, Kentucky
Preconference workshop “A Primer on the Assessment of Academic Advising”
“Using NACADA Pillar Documents as a Foundation for Student Learning Outcomes and Assessment of Advising”
October 2019
Presenter for “Evaluation and Assessment of Your Advising Assessment,” NACADA Annual Conference, Louisville, Kentucky
October 2018
Three presentations at 2018 NACADA Annual Conference, Phoenix, Arizona
Co-presenter for preconference workshop “A Primer on the Assessment of Academic Advising”
Co-presenter for “Using NACADA Pillar Documents as a Foundation for Student Learning Outcomes and Program Assessment for Academic Advising”
Presenter for “Evaluation and Assessment of Your Advising Assessment”
November 2016
Presented virtual training video for iPASS/Achieving the Dream Gates Foundation series. Developed and provided asynchronous webinar “Evaluating Advising Reform,” focused on the evaluation of the effectiveness of the implementation of iPASS initiatives for student success. Followed with a one-hour question and answer session on iPASS discussion board.
November 2016
Presenter for “Using the CAS Standards to Assess Student Learning and Development Outcomes,” CAS Executive Board Meetings, Alexandria, Virginia
October 2016
Presentation at 2016 NACADA Annual Conference, Atlanta, Georgia
Co-presenter for “Using NACADA Pillar Documents as a Foundation for Student Learning Outcomes and Program Assessment for Academic Advising”
October 2015
Three presentations at 2015 NACADA Annual Conference, Las Vegas, Nevada
Co-presenter for preconference workshop “A Primer on the Assessment of Academic Advising”
Co-presenter for “Using NACADA Pillar Documents as a Foundation for Student Learning Outcomes and Program Assessment for Academic Advising”
Co-presenter for “Writing for NACADA”
October 2014
Two presentations at 2014 NACADA Annual Conference, Minneapolis, Minnesota
Co-presenter for preconference workshop “A Primer on the Assessment of Academic Advising”
Co-presenter for “Writing for NACADA: The NACADA Journal, Academic Advising Today, and the Clearinghouse”
October 2013
Two presentations at 2013 NACADA Annual Conference, Salt Lake City, Utah
Co-presenter for preconference workshop “A Primer on the Assessment of Academic Advising”
Co-presenter for “Writing for NACADA: The NACADA Journal, Academic Advising Today, and the Clearinghouse”
October 2012
Two presentations at 2012 NACADA Annual Conference, Nashville, Tennessee
Co-presenter for preconference workshop “A Primer on the Assessment of Academic Advising”
Co-presenter for “Writing for NACADA: The NACADA Journal, Academic Advising Today, and the Clearinghouse”
November 2011
Co-presenter, NACADA Webinar “Steps in Developing an Assessment Plan for Academic Advising”
October 2011
Three presentations at 2011 NACADA Annual Conference, Denver, Colorado
Co-presenter for preconference workshop “A Primer on the Assessment of Academic Advising”
Co-presenter for “Writing for NACADA: The NACADA Journal, Academic Advising Today, and the Clearinghouse”
Presenter for “Evaluation of Academic Advising: Beyond the Student Satisfaction Survey”
October 2010
Two presentations at 2011 NACADA Annual Conference, Orlando, Florida
Co-presenter for preconference workshop “A Primer on the Assessment of Academic Advising”
Co-presenter for “Writing for NACADA: The NACADA Journal, Academic Advising Today, and the Clearinghouse”
March 2010
Two presentations at 2010 NACADA Region 4 Conference/4th Annual International Conference on Personal Tutoring and Academic Advising, Atlanta, Georgia
“A Primer on the Assessment of Academic Advising”
“Writing for NACADA: The NACADA Journal, Academic Advising Today, and the Clearinghouse”
September 2009
Five presentations at the 2009 NACADA Annual Conference, San Antonio, Texas
“An Economic Formula of the Cost of Attrition”
“Evaluating Academic Advisors” (sponsored by the NACADA Assessment of Advising Commission)
“Faculty Advising: Advising IS Teaching”
Co-presenter for “Writing for NACADA: The NACADA Journal, Academic Advising Today, the Clearinghouse and Monographs”
Co-presenter for preconference workshop “A Primer of Assessment of Academic Advising”
March 2009
Two presentations at 2009 NACADA Region 4 Conference, Starkville, Mississippi
“Assessment of Academic Advising”
“Writing for NACADA: The NACADA Journal, Academic Advising Today, and the Clearinghouse”
November 2008
Two presentations at 2008 Pennsylvania State Academic Advising Conference, Lehigh Carbon Community College, Schnecksville, Pennsylvania
Keynote presentation “Stress and Academic Advising”
Presenter for concurrent session “Advising Students in Emotional Distress”
October 2008
Two presentations at the 2008 NACADA Annual Conference, Chicago, Illinois
Co-presenter for “Advising as Teaching: Same Skills, Different Venues”
Co-facilitator for “New Member NACADA Orientation”
April 2008
Two presentations at the 2008 NACADA Region 2 Conference, Pittsburgh, Pennsylvania
Co-presenter for “The Assessment Piece of the Concept of Advising: A Primer on Assessment of Advising”
Co-facilitator for “First-time Attendee NACADA Orientation”
March 2008
Four presentations at the 2008 NACADA Region 1 Conference, Portland, Maine
Co-facilitator for “NACADA Leaders: Hit the Deck Running”
Co-facilitator for “Introduction to NACADA for First-Time Attendees”
Co-presenter for “Getting There From Here: A Primer on Assessment of Advising”
Presenter for “Writing for NACADA: The NACADA Journal, Academic Advising Today, and the Clearinghouse”
March 2007
Four presentations at the 2007 NACADA Region 1 Conference, North Conway, New Hampshire
Presenter for preconference workshop “Conducting Advising Research and Constructing a NACADA Grant Proposal”
Co-presenter for “Assessment of Advising: An Overview”
Co-presenter for “Writing for the NACADA Journal”
Co-presenter for “NACADA Listens”
October 2006
Four presentations at the 2006 NACADA National Conference, Indianapolis, Indiana
Co-presenter for “Working with High Achieving Students: Who They Are and What They Need”
Co-presenter for “Perceived Stress and Competition Among Students in a Highly Demanding Academic Program:
Implications for Advising and Other Support Services”
Panel member for “Involvement in NACADA: Contributing to the Association’s Diversity”
Panel member for “Hot Topics: Assessment of Advising”
March 2006
Three presentations at the 2006 NACADA Region 1 Conference, Hartford, Connecticut
Co-presenter for preconference workshop “Conducting Advising Research and Constructing a NACADA Grant Proposal”
Co-presenter for “Assessment of Advising: An Overview”
“Writing for the NACADA Journal”
October 2005
Four presentations at the 2005 NACADA National Conference, Las Vegas, Nevada
Co-presenter for “Hedging Your Bets: Common Effective Advising Practices Among Three Institutions”
Co-presenter for “Involvement in NACADA: Making Professional Success a Sure Bet”
“It’s Not Just the Underprepared Students Who Need Attention”
“Basic Steps in Developing a Student Satisfaction Survey”
March 2005
Two presentations at the 2005 NACADA Region 1 Conference, Montreal, Quebec, Canada
Co-presenter for preconference workshop “Conducting Advising Research, Constructing a NACADA Grant Proposal, and Writing for the NACADA Journal”
Co-presenter for “Assessment of Advising”
October 2004
Five presentations at the 2004 NACADA National Conference, Cincinnati, Ohio:
Preconference Workshop "Conducting Advising Research and Constructing a Winning NACADA Grant Proposal" as Chair of NACADA Research Committee
“It’s Not Just the Underprepared Students Who Need Attention”
Co-presenter for “Voices From the Field: Building a Research Agenda for Academic Advising”
Co-presenter for “Assessing Academic Advising”
Co-presenter for “Hot Topics: Assessment of Advising Services: Developing Process and Learning Outcomes”
April 2004
2004 NASW Spring Continuing Education Conference for Social Workers, Charleston, West Virginia:
“Assessment of Your Services: The Why and How”
April 2004
Two presentations at the 2004 NACADA Region 3 Conference, Charleston, West Virginia:
Preconference Workshop "Conducting Advising Research and Constructing a Winning NACADA Grant Proposal" as Chair of NACADA Research Committee
“Basic Steps in Developing a Student Advisee Satisfaction Instrument”
October 2003
West Virginia Higher Education Policy Commission Student Retention Conference:
“Best Practices in Student Retention in Higher Education” invited presentation.
October 2003
Four presentations at NACADA National Conference, Dallas, Texas:
Preconference Workshop "Conducting Advising Research and Constructing a Winning NACADA Grant Proposal" as Chair of NACADA Research Committee
“Basic Steps in Developing a Student Advisee Satisfaction Instrument”
“It’s Not Just the Underprepared Students Who Need Attention”
“An Attention-getting Attrition Formula”
March 2003
Four presentations at NACADA Region 2 Conference, Pittsburgh, Pennsylvania:
Preconference Workshop "Conducting Advising Research and Constructing a Winning NACADA Grant Proposal" as Chair of NACADA Research Committee
“Basic Steps in Developing a Student Advisee Satisfaction Instrument”
“It’s Not Just the Underprepared Students Who Need Attention”
“The Cost of Attrition”
February 2003
ACT Workshop “Promises Made - Promises Kept: Enhancing Student Retention,” for West Virginia Higher Education Policy Commission, Charleston, West Virginia
Co-presenter for “The Impact of Attrition”
Presenter for “What Works in Student Retention”
February 2003
Four presentations at NACADA Region 3 Conference, Charleston, South Carolina
Preconference Workshop "Conducting Advising Research and Constructing a Winning NACADA Grant Proposal" as Chair of NACADA Research Committee
“Basic Steps in Developing a Student Advisee Satisfaction Instrument”
“It’s Not Just the Underprepared Students Who Need Attention”
“The Cost of Attrition”
September 2002
Four presentations at NACADA National Conference, Salt Lake City, Utah:
Preconference Workshop "Conducting Advising Research and Constructing a Winning NACADA Grant Proposal" as Chair of NACADA Research Committee
Preconference Workshop "From Concept to Design: Developing Your Advising Research" as Chair of NACADA Research Committee
“Basic Steps in Assessment of Your Advising Services”
“It’s Not Just the Underprepared Students Who Need Attention”
March 2002
Four presentations at NACADA Region 3 Conference, Charlotte, North Carolina:
Preconference Workshop "Conducting Advising Research and Constructing a Winning NACADA Grant Proposal" as Chair of NACADA Research Committee
“Assessing Your Advising Services: Some Basic Points to Remember”
“It’s Not Just the Underprepared Students Who Need Attention”
“An Attention-Getting Attrition Formula”
October 2001
Three presentations at NACADA National Conference in Ottawa, Canada:
Preconference Workshop "Advising Research: A Primer" as member of NACADA Research Committee
"An Attention-Getting Attrition Formula"
"Assessing Your Advising Services: Some Basic Points to Remember"
April 2001
"Assessing Your Advising Services: Some Basic Points to Remember" at 2001 NACADA Region 6 Conference, Nebraska City, Nebraska.
September 2000
Two presentations at Kansas Academic Advising Network Conference in Hayes, Kansas:
"An Attention-Getting Attrition Formula"
"It's Not Just Underprepared Students Who Need Attention"
May 2000
Two presentations at NACADA Region 7 Conference in Fayetteville, Arkansas:
Preconference Workshop "Conducting Advising Research and Constructing a Winning NACADA Grant Proposal" as member of NACADA Research Committee
"Assessing Your Advising Services: Some Basic Points to Remember"
October 1999
Three presentations at NACADA National Conference in Denver, Colorado:
"The Cost of Attrition: A Formula That Gets Attention!"
Preconference Workshop "Advising Research: A Primer" as member of NACADA Research Committee
NACADA Research Roundtable "Critical Issues 1999" as member of NACADA Research Committee
September 1999
Co-presenter for "An Academic Success Program for Underprepared Students" at 1999 Kansas Academic Advising Network Conference, Emporia, Kansas.
May 1999
Two presentations at NACADA Region 7 Conference in Tulsa, Oklahoma:
Preconference Workshop "Constructing a Winning NACADA Grant Proposal and Conducting Advising Research" as member of NACADA Research Committee
"A Retention Formula That Gets Attention"
October 1998
Two presentations at NACADA National Conference in San Diego, California:
Preconference Workshop "Advising Research: A Primer" as member of NACADA Research Committee
NACADA Research Roundtable "Critical Issues 1998" as member of NACADA Research Committee
September 1998
Two presentations at Kansas Academic Advising Network Conference, Topeka, Kansas:
"Open Enrollment in a Qualified Admission State"
"From Cave Drawings to Power Point: Using Technology in Advising Presentations at Washburn University"
May 1998
Four presentations at NACADA Region 7 Conference, Wichita, Kansas:
"Conducting Advising Research: A Primer" as member of NACADA Research Committee
"Writing a Winning NACADA Grant Proposal" as member of NACADA Research Committee
"Undeclared/Undecided Advising Issues: An Open Discussion" (roundtable facilitator)
"The Cost of Retention vs. Recruitment: A Formula That Gets Attention"
March 1998
Co-presenter for "An Integration of Services to Promote Student Achievement: Washburn University's Center for Learning and Student Success" at 1998 National Student Success Conference, Kansas City, Missouri.
February 1998
Presented "Retention of Adult Education Students: Some Ideas" to Advisory Council of the Adult Education Program at Kaw Area Technical School, Topeka, Kansas.
October 1997
Three presentations at NACADA National Conference in Kansas City, Missouri:
Preconference Workshop "Advising Research: A Primer" as member of NACADA Research Committee
NACADA Research Roundtable "Critical Issues 1997" as member of NACADA Research Committee
Paper Session "Intrusive Advising and Probation Students: Outcomes of Two Empirical Studies"
September 1997
Moderator/Presenter for Panel Presentation "Washburn's Center for Learning and Student Success: An Integrated Approach to Serving the Whole Student" at 1997 Kansas Academic Advising Network Conference, Washburn University, Topeka, Kansas.
May 1997
Three presentations at NACADA Region 7 Conference, New Orleans, Louisiana:
"Conducting Advising Research: A Primer" as member of NACADA Research Committee
"Writing a Winning NACADA Grant Proposal" as member of NACADA Research Committee
"Effects of Intrusive Advising on Probation Students at Washburn University: An Exploratory Study"
April 1991
Presented paper entitled "Religion as a Buffer of Illness and Disease" at the Western Social Science Association Conference, Reno, Nevada.
February 1990
Presented seminar entitled "Psychological Aspects of Teaching Martial Arts" to black belt instructors at West Coast Tae Kwon Do, Reno, Nevada. Produced audiotape of same and distributed to martial arts schools throughout Nevada and California.
April 1990
Presented paper entitled "A Survey of Holistic Health Care Users in the Reno-Tahoe Area" at the Western Psychological Association Meetings, Los Angeles, California.
April 1989
Presented paper entitled "Social Psychological Factors in Inflammatory Bowel Disease Versus Irritable Bowel Syndrome" at the joint session of the Rocky Mountain Psychological Association and Western Psychological Association Meetings, Reno, Nevada.
April 1988
Presented paper entitled "Paranormal Attributions of Anomalous Events" at the Western Psychological Association Meetings, San Francisco, California.
April 1988
Presented paper entitled "Verbal Assertiveness: A Reformulation and Theory" at the Western Psychology Association Meetings, San Francisco, California.
PUBLICATIONS
Aiken-Wisneiwski, S., Campbell, S., Nutt, C., Robbins, R., Kirk-Kuwaye, M., & Higa, L. (2010). Guide to Assessment in Academic Advising (second edition). (NACADA Monograph No. 23). Manhattan, Kansas: The National Academic Advising Association.
Campbell, S., Nutt, C., Robbins, R., Kirk-Kuwaye, M., & Higa, L. (2005). Guide to Assessment in Academic Advising. Manhattan, Kansas: The National Academic Advising Association.
Henning, G. W., Robbins, R., & Andes, S. (2020, February). Using CAS as a framework to assess holistic learning (Occasional Paper No. 43). Urbana, IL: University of Illinois and Indiana University, National Institute for Learning Outcomes Assessment (NILOA).
Padak, G., Kuhn, T., Gordon, V., Steele, G., & Robbins, R. (2005). Voices From the Field: Building a Research Agenda for Academic Advising. NACADA Journal, 25 (1), 6-10.
Editor for Schein, H., Laff, N. S., Allen, D. R., Bechtel, D. S., and Trimble, R. W. (2004). Giving Advice to Students: A Road Map for College Professionals. NACADA Monograph Series Number 11.
Robbins, R. (1993). Causal Attributions for Flareup Episodes of Inflammatory Bowel Disease. Dissertation Abstracts International. (University Microfilms No. TX 3-971-599)
Robbins, R. (1998). Critically thinking about higher education services: Are we helping or hurting our students in the long run? NACADA Journal, 18 (1), Spring 1998, 3-5.
Robbins, R. (1999). Evaluating Your Advising Services. Kansas Academic Advising Network (KAAN) Newsletter, March/April 1999.
Robbins, R. (2000). Contribution 49. In F. Pyrczak (Ed.) Completing Your Thesis or Dissertation: Professors Share Their Techniques and Strategies. Los Angeles, CA: Pyrczak Publishing.
Robbins, R. (2009). Utilizing Institutional Research in the Assessment of Academic Advising. National Academic Advising Association (NACADA) Clearinghouse series updating the 1995 NACADA Monograph #2 “Academic Advising as a Comprehensive Campus Process.” http://www.nacada.ksu.edu/Resources/Clearinghouse/View-Articles/Assessment-and-Institutional-Research.aspx
Robbins, R. (2009). Assessment of career advising. In K. Hughey, D. Burton Nelson, J. Damminger, and E. McCalla-Wriggins (eds.) Handbook of Career Advising(chapter 12). San Francisco: Jossey-Bass.
Robbins, R. (2010). Generating scholarship from theory and previous research. In P. Hagen, T. Kuhn, and G. Padak (eds.), NACADA Monograph Scholarly Inquiry in Academic Advising (chapter 3). Manhattan, Kansas: NACADA.
Robbins, R. (2011). Assessment and accountability of academic advising. In J. Joslin and N. Markee (eds.), Academic Advising Administration: Essential Knowledge and Skills for the 21st Century. NACADA Monograph Series Number 22 (chapter 4). Manhattan, Kansas: NACADA.
Robbins, R. (2012). Everything You Have Always Wanted to Know About Academic Advising (Well, almost…). Journal of College Student Psychotherapy, 26, 216-226.
Robbins, R. (2013). Implications of advising load. In Carlstrom, A., 2011 national survey of academic advising. (Monograph No. 25). Manhattan, KS: National Academic Advising Association. Retrieved from the NACADA Clearinghouse of Academic Advising Resources Web site: http://www.nacada.ksu.edu/Resources/Clearinghouse/View-Articles/Advisor-Load.aspx
Robbins, R. (2014). AAC&U’s integrative liberal learning and the CAS standards: Advising for a 21st century liberal education. NACADA Journal, 34(2), 26-31.
Robbins, R. (2016). Assessment of academic advising: Overview and crafting student learning outcomes. In T. Grites, M. Miller, and J. Givens Voller (eds.), Beyond Foundations: Developing as a Master Advisor (chapter 14). San Francisco: Jossey-Bass.
Robbins, R. (2016). Assessment of academic advising: Gathering outcome evidence and making changes. In T. Grites, M. Miller, and J. Givens Voller (eds.), Beyond Foundations: Developing as a Master Advisor (chapter 15). San Francisco: Jossey-Bass.
Robbins, R. (2016). In response to “Advisors discuss: Advising is advising.” Vantage Point, Academic Advising Today, March 216. http://www.nacada.ksu.edu/Resources/Academic-Advising-Today/View-Articles/In-Response-to-%E2%80%9CAdvisors-Discuss-Advising-is-Advising%E2%80%9D.aspx
Robbins, R. (2020, June). Engaging Gen Zers through academic advising. Academic Advising Today, 43(2). https://nacada.ksu.edu/Resources/Academic-Advising-Today/View-Articles/Engaging-Gen-Zers-Through-Academic-Advising.aspx
Robbins, R. (2020). Meta-Assessment and Stakeholder Learning: Proposed Rubrics and Relevance to Academic Advising. The Mentor: Innovative Scholarship on Academic Advising (volume 22). https://journals.psu.edu/mentor/article/view/61870/61636
Robbins, R. (2022, September). Advising Gen Z students in a post-COVID environment. Academic Advising Today, 45(3). https://nacada.ksu.edu/Resources/Academic-Advising-Today/View-Articles/Advising-Gen-Z-Students-in-a-Post-COVID-Environment.aspx
Robbins, R. (2024, June). Consideration of the relationship between the NACADA pillar documents and placement of each pillar in a hierarchy of students’ needs. Academic Advising Today, 47:2, NACADA: The Global Community for Academic Advising. https://nacada.ksu.edu/Resources/Academic-Advising-Today/View-Articles/Consideration-of-the-Relationship-Between-the-NACADA-Pillar-Documents-and-Placement-of-Each-Pillar-in-a-Hierarchy-of-Students-Needs.aspx
Robbins, R. (2026). Ghosts and Hauntings: A Survey of Western Paranormal and Scientific Explanations. McFarland & Company, Inc.
Robbins, R., & Adams, T. (2013). Assessment of peer advising. In H. Koring and D. Zahorik (eds.) Peer Advising and Mentoring: A Guide for Advising Practitioners (2nded.). NACADA Monograph B26 (chapter 6). Manhattan, Kansas: NACADA.
Robbins, R., Andre, J., and Campbell, S. (2018). The Assessment Cycle. NACADA: the Global Community for Academic Advising. Manhattan, KS.
Robbins, R., Miller, M., & Zarges, K.M. (2021). Breaking Down Assessment of Academic Advising: The Assessment Cycle and Student Learning Outcomes. NACADA Pocket Guide.
Robbins, R., & Shaffer, L. (2011). From the co-editors: Perspectives from personality and social psychology on academic advising. NACADA Journal, 31(2), 3-4.
Robbins, R., & Vance, I. (2023). Assessment of academic advising. In S. M. Campbell, C. Stevens Taylor, & M. Dial (Eds.), Academic advising administration: Essential knowledge & skills for the 21st century (2nd ed.) (chapter 9). Taylor & Francis.
Robbins, R. & Zarges, K.M. (2011). Assessment of Academic Advising: A Summary of the Process. NACADA Clearinghouse of Academic Advising Resources: http://www.nacada.ksu.edu/Resources/Clearinghouse/View-Articles/Assessment-of-academic-advising.aspx
Robbins, R., Zarges, K. M., & Esquivel, S. (2022). Breaking Down the Assessment of Academic Advising: Gathering Evidence, Reporting and Planning, Change and Sustainability. NACADA Pocket Guide.
Review of Blimling, G.S., Whitt, E. J., and Associates. (1999). Good Practice in Student Affairs. San Francisco: Jossey-Bass Inc. Review published in NACADA Journal, 19 (2), Fall 1999.
Review of Cross, P. K., & Steadman, M. H. (1996). Classroom Research. San Francisco: Jossey-Bass Inc. Review published in NACADA Journal, 18 (2), Fall 1998.
Review of Holton, S. A. (1998). Mending the Cracks in the Ivory Tower: Strategies for Conflict Management in Higher Education. Jaffrey, NH: Anker Publishing. Review published in NACADA Journal, 19 (1), Spring 1999.
Review of Ratcliff, J., Lubinescu, E., & Gaffney, M. (2001). How Accreditation Influences Assessment. San Francisco: Jossey-Bass.
Review of Sims, R. R., & Sims, S. J. (1995). The Importance of Learning Styles. Westport, CT: Greenwood Publishing Group. Review published in NACADA Journal, 19 (2), Fall 1999.
Review of Slife, B. D., & Williams, R. N. (1995). What's Behind the Research? Discovering Hidden Assumptions in the Behavioral Sciences. Thousand Oaks, CA: Sage. Review published in NACADA Journal, 17 (2), Fall 1997.
Review of Wholey, J.S., Hatry, H. P., & Newcomer, K. E. (1994). Handbook of Practical Program Evaluation. San Francisco: Jossey-Bass Inc. Review published in NACADA Journal, 18 (1), Spring 1998.
Review of Wolman, B. B. (1991). Antisocial Behavior: Personality Disorders from Hostility to Homicide. Amherst, NY: Prometheus Books. Review published in NACADA Journal, 20 (2), Fall 2000.
MEDIA INTERVIEWS
October 2022
“Demystifying the Paranormal,” WVIA Public Television channel 44, Pittston, Pennsylvania.
October 2019
“Ghosts and Hauntings,” FOX 56 TV, Scranton - Wilkes-Barre, Pennsylvania.
October 26, 2017
“One-on-One” video and podcast with Daily Item (Sunbury, Pennsylvania) newspaper reporter Emma Ginader on topic of Ghosts and Hauntings. Available at https://www.dailyitem.com/multimedia/one-on-one-with-rich-robbins/video_e9541d55-e067-5c4d-92e4-6af6639c1bd1.html
February 8, 2000
"Social Psychological Factors Related to Feelings of Connectedness in Local Mourners in Response to the Death of Kansas City Chiefs Star Derrick Thomas," WIBW TV Channel 13 (CBS), Topeka, Kansas: 10:00 pm newscast.
May 4, 1999
"The Effects of Optimism on Health," WIBW TV Channel 13 (CBS), Topeka, Kansas: 10:00 pm newscast.
February 4, 1999
"Millennium Watch: Social and Psychological Factors Involved in the People's Opinions of When the New Millennium Begins," WIBW TV Channel 13 (CBS), Topeka, Kansas: 10:00 pm newscast.
November 1998
"National Academic Advising Association 1998 Award," KTWU Public Television Channel 11, Topeka, Kansas. Audiotape interview regarding CLASS, Academic Advising, and 1998 NACADA Award. Aired during radio halftime shows for Washburn Men's Basketball Team.
September 18, 1998
"Kansas Academic Advising Network Conference at Washburn University," WIBW TV Channel 13 (CBS), Topeka, Kansas: 5:00, 6:00 and 10:00 pm newscast.
October 31, 1997
"Ghost Hunting and Parapsychology," KSNT TV Channel 27 (NBC), Topeka, Kansas: 5:00, 6:00, and 10:00 pm newscast.
October 25, 1997
"Effects of End of Daylight Savings Time on People," KSNT TV Channel 27 (NBC), Topeka, Kansas: 6:00 and 10:00 pm newscast.
September 19, 1997
"Kansas Academic Advising Network Conference at Washburn University," WIBW TV Channel 13 (CBS), Topeka, Kansas: 6:00 and 10:00 pm newscast.
EMPIRICAL RESEARCH EXPERIENCE
September 2009 to 2026
Member, Bucknell University Academic Advising Committee. Designed, piloted, and administered various student and faculty advisor surveys and focus groups. Analyzed and interpreted data; recommended actions based on data. Continuing research and assessment.
October 2004 to July 2008
Chair, Student Experience Committee, Cornell University College of Engineering. Development, piloting, and final survey of Engineering students’ perceptions of stress and competition in their academic programs. Included identification of topics, development of focus group questions, development of pilot quantitative and final quantitative survey (working with Cornell’s Survey Research Institute), data analysis and reporting.
January 2002 to October 2004
Chair, National Academic Advising Association (NACADA) National Research Committee and Grants Review Subcommittee. Provided regional and national workshops on conducting empirical research and grant writing in academic advising and higher education; developed organizational research initiatives; served as research methodology resource for organization membership. Reviewed empirical research grant proposals and award annual grants.
Fall 2000 to Spring 2001
Development, piloting, and finalizing of survey regarding student use and awareness of Washburn University's Center for Learning and Student Success (CLASS). Initially developed open-ended questions and tested on 45 students in Basic Psychology class; analyzed responses and identified patterns; developed closed-ended, forced-choice, and open-ended short items based on responses from initial survey. Piloted second version on 100 students with aid of Washburn University Marketing class. Final item development in late Fall 2000 with survey administered to over 400 students in Spring 2001. Results of final survey used to determine student usage and awareness of CLASS and to initiate a marketing plan to increase student familiarity with CLASS.
Fall 1999 to May 2001
Conducted research regarding the effectiveness of prescribed interventions on the academic success of academically underprepared students at Washburn University. This research sponsored in part by a 1999 National Academic Advising Association Research Grant Award I authored entitled The Implementation of Behavioral Contracts and Other Strategies in Response to Washburn University's Conditional Admissions Program awarded for 4 years for longitudinal research.
Spring 1997
Conducted campus-wide survey of student perceptions of academic advising at Washburn University. Utilized ACT Advising Survey. Employed results for campus-wide program planning for academic advising.
Spring 1996 through Fall 1996
Assessment of the effects of intrusive advising on probation students at Washburn University. The study involved a control group who received no intrusive advising and an experimental group who did receive intrusive advising. These two groups were randomly assigned using the following parameters: They are all 1) Undeclared majors, 2) Freshman, 3) first-time probation students, and 4) have a GPA between 1.60 and 1.90. They were paired according to sex to insure an even distribution of males and females in each group. Each student in the experimental group was contacted by telephone, and a letter was also be sent to each student. All students were contacted at least once every two weeks, either by phone, in person, by mail, etc. The purpose of these contacts was to discover how the student was doing academically, if they needed referral to any services, or if they needed any other help we could provide. All contacts were documented and tracked. The hypothesis that intrusive advising would have a positive effect, and that the students in the experimental group would exhibit an increase in their GPAs that is significantly greater than those in the control group, was not supported. Several possible explanations were offered, and a replication with tighter controls was performed during the Fall 1996 semester. Results from these two studies presented at 1997 NACADA regional and national conferences.
Spring 1996
Survey of non-traditional students' satisfaction with Washburn University. Involved pilot testing of 10 open-ended questions with 27 non-traditional students enrolled in one evening and one Saturday morning class. Responses were coded and analyzed, resulting in an 8-item multiple choice questionnaire for the final sample of 310 students (9% to 10% of the total non-traditional population at the University). Results from main study showed that majority (78%) of students responding attend Washburn University due to its convenient location as compared to specific programs offered, quality of education offered, or other possible reasons. The need for extended evening and weekend academic and student services was also evident.
Dissertation: Causal Attributions for Flareup Episodes of Inflammatory Bowel Disease
Dr. Gerald P. Ginsburg, University of Nevada, Reno, Chair.
Main Study: Attributional survey of inflammatory bowel disease (IBD, i.e. ulcerative colitis and Crohn's disease) suffers and gastroenterologists regarding their causal explanations for the cause and exacerbations of their disease. Results showed that IBD sufferers generally did not make any specific attribution for their disease, responding that they did not know what caused their disease or flare-ups thereof. Gastroenterologists, on the other hand, viewed both forms of IBD as being multifactorial in causation, including influences such as biological predisposition, diet, and stress. Interestingly, controls with no experience with IBD made causal attributions of stress. Preparation for study involved detailed and intensive review of social, psychological, social psychological, medical, epidemiological, genetic, and biological literature regarding gastrointestinal physiology and functioning, inflammatory bowel disease, stress and illness, and health psychology literature. Two pilot studies preceded this main study.
Pilot Study 1: Tested effects of wording of questionnaire items concerning perceived causes of two "psychosomatic" disorders/diseases: headaches and inflammatory bowel disease. Manipulated object and subject of items (person as subject versus person as object; disorder as subject versus disorder as object) as well as person tense (self versus other). Results showed that wording had no effect on explanations provided - "stress" was the significantly most offered explanation for both disorders among all subjects.
Pilot Study 2: Same as Pilot Study 1, with addition of assessment of subjects' views of stress as being either external or internal phenomenon. Also assessed subjects' views of other health-related constructs via semantic differential technique. Results showed that attributions of stress were somewhat externally oriented, though not significantly. A two-dimensional factorial space of evaluative and manageability/controllability was present, accounting for 35.5% of the total variance.
Fall 1989: A Survey of Holistic Health Care Users in the Reno-Tahoe Area
Conducted questionnaire survey of patients of holistic health practitioners in the Reno/Sparks/Carson/Tahoe areas. Results showed that the majority of these patients were suffering from incurable cancer and had lost faith in traditional western medicine. Presented study at 1990 Western Psychological Association meetings (see below).
September 1988 to December 1988:
Assisted on research project concerning misattribution of arousal in the psychophysiological laboratory, Psychology Department University of Nevada, Reno. Responsibilities involved placement and recording of facial EMG, blood pressure screening, and input of data to computerbase.
September 1988 to December 1988:
Assisted in development, construction, and pilot study of questionnaire concerning attitudes toward the University of Nevada, Reno. This survey was conducted by the University of Nevada, Reno Survey Research Center in 1990-91.
Master's thesis: Effects of Control and Type of ESP Phenomena on Attributions and Beliefs Concerning Unusual Events
Dr. Leigh Shaffer, West Chester University of Pennsylvania, Chair.
Subjects completed Levenson's Internal-External Locus of Control scale, Rubin and Peplau's Belief in a Just World Scale, and Tobacyk and Milford's Paranormal Belief Scale, and also provided causal attributions for six different scenarios in a 3 (precognition, clairvoyance, psychokinesis) by 2 (attempt at control by the character in the scenario vs. no attempt at control by the character in the scenario) between-subjects design. There was a main effect for the ESP type condition and a marginal effect for the Control vs. No Control condition. Subjects further tended to use different attributional categories when responding to the scenarios, depending on the type of ESP involved and whether or not an attempt at control was involved. It was concluded that future research in the area of paranormal beliefs would benefit from the use of both situational and personality variables as is done in other areas of social psychological research. Presented study at 1988 Western Psychological Association Meetings (see below).
Undergraduate Senior Honors Research Project: Computerized Assessment of Precognition
Dr. Michael Gaynor, Bloomsburg University of Pennsylvania, supervisor.
Conducted computerized assessment of subjects' abilities to correctly identify which of 5 Zener Card symbols would next appear on the computer screen (without feedback). Involved the writing of a computer program to randomly present images to screen and track accuracy of responses. No significance was found.
RELEVANT WORKSHOPS/CONFERENCES ATTENDED
2026 NACADA Institute on Academic Advising (Chair and faculty member)
2025 NACADA Institute on Academic Advising, Syracuse, New York (Faculty member)
September 2025: QPR Suicide Prevention Gatekeeper Program
January 2025: Faculty & Staff Training on Student Mental Health: Understanding Diagnosis & Referrals. Webinar. PaperClip Communications.
2024 NACADA Annual Conference, Pittsburgh, Pennsylvania
2024 NACADA Institute on Academic Advising (formerly the NACADA Summer Institute), Syracuse, New York (Faculty member)
2023 NACADA Summer Institute, Madison, Wisconsin (Faculty member)
2022 NACADA Summer Institutes, Erie, Pennsylvania (Faculty member)
2021 NACADA Virtual Summer Institute (Faculty member)
2019 NACADA Annual Conference, Louisville, Kentucky
2019 NACADA Summer Institute, Little Rock, Arkansas (Faculty member)
2018 NACADA Annual Conference, Phoenix, Arizona
2018 NACADA Summer Institute, Albuquerque, New Mexico (Faculty member)
September 2018: Identifying Students in Distress/Suicide Prevention, Bucknell University
2017 NACADA Summer Institute, Green Bay, Wisconsin (Faculty member)
2017 NACADA Assessment Institute, Daytona Beach, Florida (Faculty member)
2016 NACADA Annual Conference, Atlanta, Georgia
2016 NACADA Assessment Institute, Tucson, Arizona (Faculty member)
2016 NACADA Summer Institute, Reno, Nevada (Faculty member)
2015 NACADA Annual Conference, Las Vegas, Nevada
2015 NACADA Summer Institute, New Orleans, Louisiana (Faculty member)
2015 NACADA Assessment Institute, Orlando, Florida (Faculty member)
2014 NACADA Summer Institute, St. Petersburg, Florida (Faculty member)
2014 NACADA Assessment Institute, Albuquerque, New Mexico (Faculty member)
2014 NACADA Seminar “Using Technology in Academic Advising,” Albuquerque, New Mexico (Faculty member)
2013 NACADA Annual Conference, Salt Lake City, Utah
July 2013: The Retention Agenda. Webinar presented by Higher Education Webinars, Inside Higher Ed, Washington, DC
2013 NACADA Summer Institute, Scottsdale, Arizona (Faculty member, member of curriculum committee)
2013 NACADA Assessment Institute, Savannah, Georgia (Faculty member, member of curriculum committee)
2012 NACADA Annual Conference, Nashville, Tennessee
2012 NACADA Summer Institute, Louisville, Kentucky (Advisory Board and Curriculum Committee member and faculty member)
2012 NACADA Summer Institute, Austin, Texas (Advisory Board and Curriculum Committee member and faculty member)
February 2012: The Impact of Alcohol on Academic Success: Recommendations from National Perspectives on Effective Practice. Kimberly Timpf, Director of Prevention and Proactive Management, EverFi. Bucknell University
2012 NACADA Assessment Institute, San Diego, California (Chair, faculty member, and member of curriculum committee)
2011 NACADA Annual Conference, Denver, Colorado
2011 NACADA Summer Institute, Colorado Springs, Colorado (Faculty member; Advisory Board and Curriculum Committee member)
May 2011: From Planning to Action: Bucknell Departmental Assessment Workshop. Margaret Bloom and John Ottenhoff, Teagle Assessment Scholars. Bucknell University
Spring 2011: Building a Culture of Civility and Respect. Hamish Blackman, Breakthrough Collaboration, Needham, Massachusetts
2011 NACADA Assessment Institute, Clearwater Beach, Florida (Faculty member and member of curriculum committee)
Spring 2011: Responding to “Academically Adrift: What Can Colleges Do?” Inside Higher Ed audio conference
2010 NACADA Annual Conference, Orlando, Florida
Fall 2010: Finding Mutual Gains During Troubled Times in Higher Education. Suzanne McCorkle, Dispute Resolution Program, Boise State University
2010 NACADA Summer Institute, Philadelphia, Pennsylvania (Faculty member; Advisory Board and Curriculum Committee member)
2010 NACADA Region 4 Conference/4th Annual International Conference on Personal Tutoring and Academic Advising, Atlanta, Georgia
2010 NACADA Research Symposium, Georgia Tech University, Atlanta, Georgia (Faculty member)
2010 NACADA Assessment Institute, Clearwater Beach, Florida (Faculty member and member of curriculum committee)
January 2010: Designing a Sophomore Living and Learning Program. J. Gahagan and M. Schaller, presenters. Academic Impressions webinar.
2009 NACADA Annual Conference, San Antonio, Texas
2009 NACADA Summer Institute, Kansas City, Missouri (Faculty member; Advisory Board and Curriculum Committee)
2009 NACADA Region 4 Conference, Mississippi State University, Starkville, Mississippi
2009 NACADA Research Symposium, Mississippi State University, Starkville, Mississippi (Faculty member)
2009 NACADA Assessment Institute, Clearwater Beach, Florida (Faculty member and member of curriculum committee)
2008 Pennsylvania State Academic Advising Conference, Lehigh Carbon Community College, Schnecksville, Pennsylvania
2008 NACADA Annual Conference, Chicago, Illinois
2008 NACADA Summer Institutes, Portsmouth, Virginia and Austin, Texas (Char, faculty member, and member of Curriculum Committee)
2008 NACADA Region 2 Conference, Pittsburgh, Pennsylvania
2008 NACADA Region 1 Conference, Portland, Maine
From Post-Traumatic Stress Disorder to Post Traumatic Success. B. O’Hanlin workshop at Cornell University, March 2008
2008 NACADA Assessment Institute, San Diego, California (Faculty member and member of Curriculum Committee)
Supporting Behavior Change: Brief Motivational Interviewing. G. P. Parks, Ph.D., workshop at Cornell University, January 2008
November 2007: Hazing: New Implications from the Research. Paperclip Communications audioconference
2007 NACADA National Conference, Baltimore, Maryland
2007 NACADA Summer Institutes, Burlington, Vermont (June) and Salt Lake City, Utah (Utah), (Chair and faculty member)
2007 NACADA Region 1 Conference, North Conway, New Hampshire
2007 NACADA Assessment Institute, San Antonio, Texas (Faculty member and member of Curriculum Committee)
December 2006: QPR (Question, Persuade, Refer) Suicide Prevention Training, University of Rochester
2006 NACADA National Conference, Indianapolis, Indiana
2006 NACADA Summer Institute, Portsmouth, Virginia (Faculty member)
2006 NACADA Region 1 Conference, Hartford, Connecticut
2006 NACADA Assessment Institute, Clearwater Beach, Florida (Faculty member and member of Curriculum Committee)
2005 NACADA National Conference, Las Vegas, Nevada
2005 NACADA Region 1 Conference, Montreal, Quebec, Canada
2005 NACADA Assessment of Academic Advising Institute, St. Pete’s Beach, Florida (Faculty member and member of Curriculum Committee)
2004 NACADA National Conference, Cincinnati, Ohio
2004 NASW Spring Continuing Education Conference for Social Workers, Charleston, West Virginia
2004 NACADA Region 3 Conference, Charleston, West Virginia
2004 NACADA Assessment of Academic Advising Seminar, St. Pete’s Beach, Florida (Co-Chair and faculty member)
2004 NACADA Administrators’ Institute, St. Pete’s Beach, Florida (Faculty member)
2003 West Virginia Higher Education Policy Commission Student Retention Conference
2003 NACADA National Conference, Dallas, Texas
2003 NACADA Region 2 Conference, Pittsburgh, Pennsylvania
2003 ACT Workshop “Promises Made - Promises Kept: Enhancing Student Retention,” West Virginia Higher Education Policy Commission, Charleston, West Virginia
2003 NACADA Region 3 Conference, Charleston, South Carolina
2003 NACADA Administrators’ Institute (Faculty member)
2002 NACADA National Conference, Salt Lake City, Utah
2002 NACADA Region 3 Conference, Charlotte, North Carolina
2001 NACADA National Conference, Ottawa, Canada
2001 NACADA Region 6 Conference, Nebraska City, Nebraska
2001 National Resource Center for the First-Year Experience and Students in Transition Teleconference "Organizing for Enrollment Management: Keys to Student and Institutional Success"
2000 Kansas Academic Advising Network (KAAN) Conference, Hays, Kansas
2000 NACADA Region 7 Conference, Fayetteville, Arkansas
2000 Noel-Levitz Teleconference "How We Retain More Students By Intervening Earlier"
2000 Noel-Levitz Teleconference "Assessing Student Satisfaction and Priorities"
1999 NACADA PBS/NACADA Teleconference "Academic Advising: Campus Collaborations to Foster Retention"
1999 National Academic Advising Association (NACADA) National Conference, Denver, Colorado
1999 KAAN Conference, Emporia, Kansas
1999 NACADA Region 7 Conference, Tulsa, Oklahoma
1998 PeopleSoft Teleconference "Creating Tomorrow's Learner-Centered Environments Today!"
1998 NACADA National Conference, San Diego, California
Hosted 1998 KAAN Conference, Washburn University, Topeka, Kansas
1998 NACADA Region 7 Conference, Wichita, Kansas
1998 National Student Success Conference, Kansas City, Missouri
1997 NACADA National Conference, Kansas City, Missouri
1997 ACT Workshop "Everything to Gain...Nothing to Lose," Topeka, Kansas
Hosted 1997 KAAN Conference, Washburn University, Topeka, Kansas
1997 NACADA Region 7 Conference, New Orleans, Louisiana
1996 NACADA National Conference, Washington, D.C.
1996 KAAN Conference, Emporia State University, Kansas
1996 NACADA Summer Institute on Academic Advising, Burlington, Vermont
1996 NACADA Region 7 Conference, Kansas City, Missouri
1996 Freshman Year Experience Resource Seminar, Washington, D.C.
1992 NACADA Pacific Regional Conference, Reno, Nevada
1991 Western Social Science Association Conference, Reno, Nevada
1990 Western Psychological Association Conference, Los Angeles, California
1989 joint session of the Rocky Mountain and Western Psychological Associations, Reno, Nevada
1988 Western Psychological Association Conference, San Francisco, California
1986 Eastern Psychological Association Conference, New York City, New York
1985 Eastern Psychological Association Conference, Boston, Massachusetts
MARTIAL ARTS INSTRUCTOR
February 1996 to January 1997
Black belt instructor, Young Olympians Karate, Hillcrest Community Center, Topeka, Kansas
Instructor for youth beginner and intermediate karate classes, ages 4-to-14 years
February 1992 to August 1993
Black belt instructor, West Coast Institute of Tae Kwon Do, Reno, Nevada
Instruction of classes consisting of 15-to-30 people, ranging in rank from beginner through intermediate to advanced level and in age from 6 years to 60+ years. Also supervised assistant instructors
COMMUNITY SERVICE
August 2018 to June 2020
AYSO Soccer Coach, South Williamsport, PA
March 2003
Invited speaker, Monongalia County School District, Morgantown, West Virginia. Presented “Study Skills Strategies” to middle and high school students in Saturday School Program
October 2002
Invited speaker, Monongalia County School District, Morgantown, West Virginia. Presented “Preparing Now for College Later” to middle and high school students in Saturday School Program
March 2001 to July 2001
Youth League Baseball Coach, Ken Berry Baseball Association, Topeka, Kansas
March 2000 to August 2000
Youth League Baseball Coach, Ken Berry Baseball Association, Topeka, Kansas
Winter 1999-2000
Head Coach, Washburn Rural Optimist Youth Basketball League, Topeka, Kansas
July 1999 to October 1999
Manager/player, 30-and-Over Amateur Baseball League, Topeka, Kansas
April 1999 to August 1999
Youth League Baseball Coach, Flint Hills Baseball League, Auburn Baseball Association, Auburn, Kansas
Winter 1998-1999
Assistant Coach/Scorekeeper/Statistician, Washburn Rural Optimist Youth Basketball League, Topeka, Kansas
April 1998 to August 1998
Youth League Baseball Coach, Flint Hills Baseball League, Auburn Baseball Association, Auburn, Kansas
November 1997 to July 2001
Advisory Council for Adult Education Center, Kaw Area Technical School, Topeka, Kansas
September 1997 to November 1997
Flag Football Coach, 3rd and 4th graders, Shawnee County Parks and Recreation, Topeka, Kansas
September 1996 to May 1997
Cub Scout Co-Den Leader, Den 2, Pack 238, Topeka, Kansas
September 1995 to May 1996
Tiger Cub Scout Leader, Pack 29, Daniels/Beaver, West Virginia
Spring/Summer 1994
Little League Baseball Coach, Beckley, West Virginia
June 1993, February 1993, June 1992
Presentation on psychological aspects involved in coping with inflammatory bowel disease and ostomy surgery to the United Ostomy Association Visitors Training Group at the Veteran's Administration Hospital, Reno, Nevada
Spring/Summer 1992 and 1993
Little League Baseball Umpire, Reno, Nevada
AWARDS AND ACHIEVEMENTS
January 2025
Who's Who in Social Sciences Higher Education (WWSSHE), AcademicKeys
Summer 2018
Named NACADA/Gardner Institute Excellence in Academic Advising (EAA) Fellow
October 2013
NACADA Virginia N. Gordon Award for Excellence in Academic Advising
October 2011
Service to NACADA Award
April 2011
Inducted into Graduates of Distinction Hall of Fame, Bloomsburg Area High School, Bloomsburg, Pennsylvania
September 2009
Commission-sponsored conference presentation, NACADA Annual Conference: “Evaluating Academic Advisors”
December 2007
Cornell University College of Engineering Student Services’ Outstanding Performance Award
January 2006
Empire Who’s Who for 2005-2006
June 2005
Recipient of 2005 Cornell University Kendall S. Carpenter Memorial Advising Award. Awarded $3575 to develop and implement an electronic tracking and web-based evaluation system for Engineering Advising at Cornell University
October 1999
Awarded NACADA Research Grant Award, The Implementation of Behavioral Contracts and Other Strategies in Response to Washburn University's Conditional Admissions Program, $824.00 over 4 years for longitudinal research
October 1998
Awarded 1998 National Academic Advising Association Outstanding Advising Institutional Program Award
September 1998
Kansas Academic Advising Association (KAAN) Meritorious Service Award
September 1998 to September 1999
President/Chair, Kansas Academic Advising Network (KAAN; state affiliate of National Academic Advising Association), 1998-1999
September 1997
Elected Vice Chair/Chair/Past Chair, Kansas Academic Advising Network (KAAN)
October 1996
Appointed to NACADA Journal editorial board
July 1991
Awarded first-degree Black Belt in Tae Kwon Do, West Coast Institute of Tae Kwon Do, Reno, Nevada
April 1990
Third place finalist in Graduate Student Paper Competition, University of Nevada, Reno
April 1988
American Psychological Association Student Travel Award for paper presentations at the Western Psychological Association Meetings in San Francisco, California.
April 1985
Inducted into PSI CHI, the National Honor Society in Psychology
May 1985
Dean's List, Bloomsburg University of Pennsylvania
Fall 1985
Arts and Sciences Honors Program, Bloomsburg University of Pennsylvania
PROFESSIONAL MEMBERSHIPS AND ROLES
National Academic Advising Association (NACADA)
NACADA/Gardner Institute Excellence in Academic Advising (EAA) Fellow, 2018-2022
Co-editor, NACADA Journal, 2009-2016
Chair, 2007-2008 and 2026-2027 NACADA Summer Institutes/Institute on Academic Advising
National Board of Directors, 2006-2009
Administrative Division Representative, 2005-2007
Past Chair, NACADA National Research Committee
Co-Chair, NACADA Assessment Seminar Curriculum Committee
Past Chair, Grants Review Subcommittee of the NACADA National Research Committee
Chair, 2004 NACADA Assessment Seminar Curriculum Committee
NACADA Research Symposium Faculty, 2009, 2010
NACADA Institute on Academic Advising (formerly Summer Institute) Faculty, 2024
NACADA Summer Institute Faculty, 2006-2023
NACADA Assessment Institute Faculty, 2004-2017, 2021
NACADA Administrators’ Institute Faculty, 2003, 2004
Member, NACADA Administrators’ Institute Advisory Board
Member, NACADA Summer Institute Advisory Board
Member, NACADA Assessment Institute Advisory Board
Member, National Awards Committee
Member, Teleconference Task Force
Member Engineering and Science Interest Group
Member, High Achieving Students Interest Group
Member, Interest Group on Faculty Advising
Member, Assessment of Advising Commission
Member, Professional Development Commission
Member, Commission on Advisor Development
Member, Commission on Technology in Advising
Member, Nominations and Elections Committee
Member, Commission on Undecided/Exploratory Student Issues (CUES)
Kansas Academic Advising Network (KAAN)
Past Chair, 1999-2000
President/Chair, 1998-1999
Vice-Chair, 1997-1998
Member, 1996 to 2001